QUESTIONS AND CORRECT ANSWERS
4 building blocks - CORRECT ANSWER responsiveness to customers, innovation, efficiency,
quality
When Bernard Madoff used money from newer investors to pay off older ones, this was an example
of ____.
1.insider trading
2.illegal lobbying
3.an ethical climate
4.a Ponzi scheme
5.an ethical dilemma - CORRECT ANSWER an ethical dilemma
Don's Carpet installed carpet at no cost for City Office Supply, in exchange for $1,000 of office
supplies. This is an example of ____.
1.sourcing
2.inputting
3.outsourcing
4.countertrading
5.importing
6.References - CORRECT ANSWER countertrading
Tom and his managers are discussing the unemployment, inflation, and interest rate trends that might
affect his chain of coffee shops over the next 12 months and the projected growth in the areas where
his stores are located. The managers are studying the ______ forces in their organization's general
environment.
1.economic
2.technological
3.socio-cultural
4.international
5.political - CORRECT ANSWER economic
,To increase profitability, top management of a national retailer needs to decide if it will close several
stores. Management knows that by closing the locations, it will save the company millions of dollars
and benefit many stockholder groups and individuals, compared to keeping those stores open and
benefiting fewer people. This logic is an example of the ___ approach.
1.justice
2.individual
3.moral-rights
4.utilitarian
5.majority - CORRECT ANSWER utilitarian
According to the findings of the GLOBE project, the assertiveness dimension represents the extent to
which a society values ____.
1.in-group collectivism and loyalty
2.confrontation and competitiveness
3.performance improvement and excellence
4.power distance and sharing
5.altruism and caring - CORRECT ANSWER confrontation and competitiveness
Globalization is the trend ___.
1.toward one world language and culture
2.of the world economy adding more independent markets
3.of the world economy becoming a less dependent system
4.of the world economy toward becoming a more interdependent system
5.toward one world economy and banking system - CORRECT ANSWER of the world
economy toward becoming a more interdependent system
A tax on automobiles imported into the United States that raises prices on imported vehicles to make
the price of cars produced here more competitive is a(n) ______; a tax on all oil imported into the
United States, which is implemented to raise money for the American government, is known as a(n)
____.
1.revenue tariff; protective tariff
2.import barrier; income tariff
, 3.quota tariff; revenue tariff
4.protective tariff; revenue tariff
5.embargo agreement; income tariff - CORRECT ANSWER protective tariff; revenue tariff
China has been accused by shrimpers in South Louisiana of selling shrimp in the United States at a
lower price than U.S. suppliers to drive down the price of American shrimp. The U.S. shrimpers are
accusing the Chinese of ___.
1.outsourcing
2.establishing an embargo
3.dumping
4.applying import quotas
5.trade protectionism - CORRECT ANSWER dumping
A local farmer grows and sells tomatoes and beans to the local grocers. Using the systems viewpoint,
the tomatoes, beans, and profits that are earned from the sales are known as a(n) _____.
1.therblig
2.transformational process
3.output
4.result
5.input - CORRECT ANSWER output
Joe, owner of ABC Electronics, just discovered that his trusted friend Paul, his accountant for over 30
years, has been mishandling the company books and stealing from the company bank account. Joe
must decide whether to publicly ignore his friend's actions and avoid bad publicity for the firm, an
example of ____.
1.an ethical dilemma
2.corporate governance
3.a synergy factor
4.a social audit
5.a whistle-blower - CORRECT ANSWER an ethical dilemma
Patsy, a nurse, has decided to start a home health care service to assist with the medical, meal
preparation, and light housecleaning needs of older adults. To grow her business, Patsy is focusing her