OSCM 373 Exam 1 UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS
Value-Added = Price of output - cost of input
The 4 Competitive Dimensions Price, Response Time, Quality, Variety
ACRONYM for the 4 Competitive Dimensions Penguins Rapidly Tapdance Quietly on Volcanos
, Goods are ... Tangible / Physical Items
Services are ... Intangible / Act-oriented
The role of an Operations Manager is ... to guide the system with decision making
System Design includes: Capacity
Location
Layout
Planning
ACRONYM for System Design: Canyons Look Long & Plain
How many sources of waste are there? 8 sources
What are the sources of waste? 1. Inventory
2. Over-production
3. Wait time
4. Transportation
5. Over-processing
6. Ineffective work methods
7. Defects
8. Underuse of worker skill
ACRONYM for sources of waste: Imaginary Owls Watch the Oddest Inventions During Unicycling
The 5 S's describe ... How to eliminate waste
Sort, Simplify, Shine, Standardize, Sustain The 5 S's
What are the two additional S's? Safety and Support/Maintenance
Plan and Decision-Making Hierarchy 1. Mission
2. Goals
3. Org. Strategy
4. Ops. Strategy
5. Tactics
6. Procedures
Value-Added = Price of output - cost of input
The 4 Competitive Dimensions Price, Response Time, Quality, Variety
ACRONYM for the 4 Competitive Dimensions Penguins Rapidly Tapdance Quietly on Volcanos
, Goods are ... Tangible / Physical Items
Services are ... Intangible / Act-oriented
The role of an Operations Manager is ... to guide the system with decision making
System Design includes: Capacity
Location
Layout
Planning
ACRONYM for System Design: Canyons Look Long & Plain
How many sources of waste are there? 8 sources
What are the sources of waste? 1. Inventory
2. Over-production
3. Wait time
4. Transportation
5. Over-processing
6. Ineffective work methods
7. Defects
8. Underuse of worker skill
ACRONYM for sources of waste: Imaginary Owls Watch the Oddest Inventions During Unicycling
The 5 S's describe ... How to eliminate waste
Sort, Simplify, Shine, Standardize, Sustain The 5 S's
What are the two additional S's? Safety and Support/Maintenance
Plan and Decision-Making Hierarchy 1. Mission
2. Goals
3. Org. Strategy
4. Ops. Strategy
5. Tactics
6. Procedures