CAHIMS Exam Review Test Bank 3 with 500 Recently
Tested Questions and Correct Detailed Answers/ CAHIMS
Certification Exam Prep 2026-2027/ Certified Associate in
Healthcare Information and Management Systems
Gracie Ambrose is a critical care nurse in a suburban acute care hospital. She was
recently hired and has gone through an extensive orientation process, including
instruction on the hospital's EMR system. However, Gracie feels she is in
"information overload" mode because she has so many new things to remember.
She has just changed the rate on an infusion pump (IV) for one of her patients.
When she documents the rate change, she accidentally enters a much higher rate
than what she actually set the pump to. She realizes this after she clicks the check
mark on the screen that finalizes the change. She tries to modify the rate by right-
clicking and double-clicking. Nothing she tries gives her an option for modifying
the rate change.
The software Gracie is using seems to lack which of the following usability
aspects?
Naturalness
Forgiveness
Sustainability
Efficient interactions - ANSWER-Forgiveness
Identify which of the following purposes are important in human factors research.
Select Yes or No for each option.
An increased emphasis on quality control
--YesNo
Greater use of technology by many different categories of users
--YesNo
A growing emphasis on safety
1
,--YesNo
An emphasis on original designs
--YesNo
The damage to humans from technology errors
--YesNo - ANSWER-Yes
Yes
Yes
No
Yes
True or false? Bias can be a contributing factor to rule-based mistakes.
True
False - ANSWER-False
Bias is a contributing factor to knowledge-based mistakes.
True or false? Medical devices are mechanical or electromechanical. Simple
devices, such as a tongue depressor, are not considered medical devices.
True
False - ANSWER-False
Medical devices can range from very simple, such as a tongue depressor, to very
complex, such as computed axial tomography (CAT) scanner.
Physical ergonomics is most often associated with which of the following?
The workplace
2
,The work-rest cycle
Cognitive capacity
Effort - ANSWER-The workplace
Which of the following is the biggest impediment in involving a hospital's
healthcare professionals in the user-centered design process?
They are not familiar with healthcare systems design.
They are not familiar with the UCD process.
Their skill sets are generally better suited to testing than to developing the system.
They have limited amounts of time to dedicate to the development process. -
ANSWER-They have limited amounts of time to dedicate to the development
process.
Which of the following is a process that cognitive task analysis (CTA) uses to
gauge the complexity of a system?
Eliciting the opinions of experts
Breaking a task into subtasks
Classifying only the cognitive processes that result in observable physical actions
Using real-time analysis - ANSWER-Breaking a task into subtasks
True or false? Stress diminishes the physical and mental resources to perform
effectively.
True
False - ANSWER-True
Humans perceive more stimuli than they can possibly process. Which of the
following is not a mechanism that affects their attention?
3
, Effort
Salience
Cognition
Expectancy and value - ANSWER-Cognition
Cognition is too general an answer; it is not a specific mechanism that affects
attention.
Human factors is a field of study that is directed by concepts and principles from
engineering and what other field?
Industrial psychology
Operations research
Cognitive psychology
Human decision making - ANSWER-Cognitive psychology
Darius Benefield is a resident at a large teaching hospital. He is viewing a patient
summary that contains patient demographics; the patient's allergy list and problem
list; a list of the patient's most recent medical imaging orders; and a list of
laboratory orders with various statuses, including ordered, processing, and
completed. Before seeing his patient, Dr. Benefield reviews the summary but
misses the fact that a recent and critical blood test has been completed. He is most
likely contending with which of the following?
An overloaded diagnostic laboratory report
A cluttered interface
High error rates
Summary data rather than detail data - ANSWER-A cluttered interface
4
Tested Questions and Correct Detailed Answers/ CAHIMS
Certification Exam Prep 2026-2027/ Certified Associate in
Healthcare Information and Management Systems
Gracie Ambrose is a critical care nurse in a suburban acute care hospital. She was
recently hired and has gone through an extensive orientation process, including
instruction on the hospital's EMR system. However, Gracie feels she is in
"information overload" mode because she has so many new things to remember.
She has just changed the rate on an infusion pump (IV) for one of her patients.
When she documents the rate change, she accidentally enters a much higher rate
than what she actually set the pump to. She realizes this after she clicks the check
mark on the screen that finalizes the change. She tries to modify the rate by right-
clicking and double-clicking. Nothing she tries gives her an option for modifying
the rate change.
The software Gracie is using seems to lack which of the following usability
aspects?
Naturalness
Forgiveness
Sustainability
Efficient interactions - ANSWER-Forgiveness
Identify which of the following purposes are important in human factors research.
Select Yes or No for each option.
An increased emphasis on quality control
--YesNo
Greater use of technology by many different categories of users
--YesNo
A growing emphasis on safety
1
,--YesNo
An emphasis on original designs
--YesNo
The damage to humans from technology errors
--YesNo - ANSWER-Yes
Yes
Yes
No
Yes
True or false? Bias can be a contributing factor to rule-based mistakes.
True
False - ANSWER-False
Bias is a contributing factor to knowledge-based mistakes.
True or false? Medical devices are mechanical or electromechanical. Simple
devices, such as a tongue depressor, are not considered medical devices.
True
False - ANSWER-False
Medical devices can range from very simple, such as a tongue depressor, to very
complex, such as computed axial tomography (CAT) scanner.
Physical ergonomics is most often associated with which of the following?
The workplace
2
,The work-rest cycle
Cognitive capacity
Effort - ANSWER-The workplace
Which of the following is the biggest impediment in involving a hospital's
healthcare professionals in the user-centered design process?
They are not familiar with healthcare systems design.
They are not familiar with the UCD process.
Their skill sets are generally better suited to testing than to developing the system.
They have limited amounts of time to dedicate to the development process. -
ANSWER-They have limited amounts of time to dedicate to the development
process.
Which of the following is a process that cognitive task analysis (CTA) uses to
gauge the complexity of a system?
Eliciting the opinions of experts
Breaking a task into subtasks
Classifying only the cognitive processes that result in observable physical actions
Using real-time analysis - ANSWER-Breaking a task into subtasks
True or false? Stress diminishes the physical and mental resources to perform
effectively.
True
False - ANSWER-True
Humans perceive more stimuli than they can possibly process. Which of the
following is not a mechanism that affects their attention?
3
, Effort
Salience
Cognition
Expectancy and value - ANSWER-Cognition
Cognition is too general an answer; it is not a specific mechanism that affects
attention.
Human factors is a field of study that is directed by concepts and principles from
engineering and what other field?
Industrial psychology
Operations research
Cognitive psychology
Human decision making - ANSWER-Cognitive psychology
Darius Benefield is a resident at a large teaching hospital. He is viewing a patient
summary that contains patient demographics; the patient's allergy list and problem
list; a list of the patient's most recent medical imaging orders; and a list of
laboratory orders with various statuses, including ordered, processing, and
completed. Before seeing his patient, Dr. Benefield reviews the summary but
misses the fact that a recent and critical blood test has been completed. He is most
likely contending with which of the following?
An overloaded diagnostic laboratory report
A cluttered interface
High error rates
Summary data rather than detail data - ANSWER-A cluttered interface
4
