WGU D351 FUNCTIONS OF HR
MANAGEMENT ACTUAL EXAM PAPER
2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ T/F: HR policies must work in compliance with the organization's overall
strategy?.
Answer: True
◍ A firefighter job analysis identified that firefighters must be able to do the
following: - pull or drag up to 150 pounds through areas with zero visibility-
walk and crawl around obstacles on fire- carry a 35-pound hose pack up
smoke-filled stairsWhich kind of test should the human resources (HR)
department design to determine whether candidates meet these
requirements?.
Answer: Task simulations
◍ Which of the following is NOT a function of Human Resource
Management?-Compensating & motivating employees-Planning HR
needs-Staffing the organization's needs-Appraising client behavior.
Answer: Appraising client behavior
◍ What is an example of indirect compensation when it comes to rewards that
are given to employees?-Rewards that are given for simply being a part of
the organization-Rewards that are linked to performance on the job-Rewards
that are only given to managers or above-Rewards that are given for
employee of the month.
Answer: Rewards that are given for simply being a part of the organization
◍ What is the likely result of a human resources (HR) department using an
, online application system?.
Answer: Applications are easily tracked internally
◍ Performance appraisals are important for both measuring and monitoring an
employee's contribution, but they are also often the basis for deciding
what?-Whether or not to change the management system-Whether or not to
implement certain retention strategies-Whether or not to give
promotions-Whether or not to implement certain HR strategies.
Answer: Whether or not to give promotions
◍ When working to improve the organization's quality of work life, it is
important to look at which part of the organization?-The product materials
in manufacturing-The bonuses paid to the CEO-The physical health
environment at work-The compensation packages offered by competitors
throughout the world.
Answer: The physical health environment at work
◍ Define Human Resource Management, or HRM/HR,.
Answer: Responsible for the recruitment, selection, training, and motivation
of the organization's employees. Therefore, HRM is concerned with the
fundamental task of defining and analyzing jobs in organizations.
◍ Define Millenials..
Answer: People born between 1980 and 2000, considered to value being
recognized for their individual contributions within a team. They generally
seek work that is productive and meaningful; leading-edge, innovative
technology that supports information sharing; the ability to receive
continuing education; the opportunity to voice opinions on workplace
situations; and workplace flexibility in scheduling, attire, and work
arrangements. They are especially resistant to authority due to cynicism
regarding managerial decisions.
◍ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term?.
Answer: Self-checkout kiosks
,◍ HR functions are important because they serve to attract employees (an
explicit objective). HR also has a few implicit objectives. Which of the
following is an implicit HR objective?-Improvement of
productivity-Improvement in developing individuals-Improvement of
wages-Improvement in retaining individuals.
Answer: Improvement of productivity
◍ Which position in the organization determines how important human
resource management will be to that organization?-Middle
managers-Supervisors-Top management-Front-line workers.
Answer: Top management
◍ A chief executive officer (CEO) identified that the following employee
capabilities are required for the future of the organization: - adapting to
changing economic conditions- listening to the customer's voice- responding
to competition within the industry What is the first step to accomplishing
this?.
Answer: Analyze the training needs
◍ In the early 1900s, what was Human Resources primarily concerned
with?-Distributing paychecks and working with unions-Being a
protector-Engaging in training and development-Being a strategic partner.
Answer: Distributing paychecks and working with unions
◍ Which of the following is not a way HR professionals can create an ethical
organizational culture?-Establishing an open-door policy-Creating a positive
work environment-Hiring ethical individuals-Constant monitoring of
employees.
Answer: Constant monitoring of employees
◍ What is one way that HR can improve the quality of life for most employees
in today's world?-Increase the amount of control employees have over their
own jobs-Give the employee a specific job without letting them expand
beyond that-Be very detailed in defining employee tasks and
responsibilities, creating a very structured work environment-Let the
employees be less involved in their work.
, Answer: Increase the amount of control employees have over their own jobs
◍ A supervisor uses social learning theory to develop records-clerk training
for new hires. Which training activity should be included?.
Answer: Watching a coworker be coached on a transaction
◍ Define Quality of Work Life, or QW
L. .
Answer: The quality of life experienced by employees in their work
environments.
◍ Define Moral Philosophy..
Answer: The principles, rules, and values that individuals use in deciding
what is right or wrong.
◍ Define Business Ethics..
Answer: The values and principles that are used to evaluate whether the
collective behavior of an organization's members is appropriate.
◍ Managers raise concerns that their employees do not understand the
performance standards that impact their department's success and positive
outcomes. The human resources business partner (HRBP) begins an analysis
of the department's performance appraisal documents. Which type of
measure should the HRBP verify is an accurate metric?.
Answer: Specific
◍ A manager considers an employee to be disengaged based on the employee's
interactions with their peers. The manager gives the employee a lower
performance rating as a result. Which rating error occurred?.
Answer: Attribution
◍ A plant manager received an Occupational Safety and Health
Administration (OSHA) citation for not having an adequate number of signs
around an assembly line conveyor belt. The manager was on leave and
missed the settlement date for posting the signs. Which OSHA violation did
the manager commit?.
Answer: Failure to abate
MANAGEMENT ACTUAL EXAM PAPER
2026 QUESTIONS WITH ANSWERS
GRADED A+
◍ T/F: HR policies must work in compliance with the organization's overall
strategy?.
Answer: True
◍ A firefighter job analysis identified that firefighters must be able to do the
following: - pull or drag up to 150 pounds through areas with zero visibility-
walk and crawl around obstacles on fire- carry a 35-pound hose pack up
smoke-filled stairsWhich kind of test should the human resources (HR)
department design to determine whether candidates meet these
requirements?.
Answer: Task simulations
◍ Which of the following is NOT a function of Human Resource
Management?-Compensating & motivating employees-Planning HR
needs-Staffing the organization's needs-Appraising client behavior.
Answer: Appraising client behavior
◍ What is an example of indirect compensation when it comes to rewards that
are given to employees?-Rewards that are given for simply being a part of
the organization-Rewards that are linked to performance on the job-Rewards
that are only given to managers or above-Rewards that are given for
employee of the month.
Answer: Rewards that are given for simply being a part of the organization
◍ What is the likely result of a human resources (HR) department using an
, online application system?.
Answer: Applications are easily tracked internally
◍ Performance appraisals are important for both measuring and monitoring an
employee's contribution, but they are also often the basis for deciding
what?-Whether or not to change the management system-Whether or not to
implement certain retention strategies-Whether or not to give
promotions-Whether or not to implement certain HR strategies.
Answer: Whether or not to give promotions
◍ When working to improve the organization's quality of work life, it is
important to look at which part of the organization?-The product materials
in manufacturing-The bonuses paid to the CEO-The physical health
environment at work-The compensation packages offered by competitors
throughout the world.
Answer: The physical health environment at work
◍ Define Human Resource Management, or HRM/HR,.
Answer: Responsible for the recruitment, selection, training, and motivation
of the organization's employees. Therefore, HRM is concerned with the
fundamental task of defining and analyzing jobs in organizations.
◍ Define Millenials..
Answer: People born between 1980 and 2000, considered to value being
recognized for their individual contributions within a team. They generally
seek work that is productive and meaningful; leading-edge, innovative
technology that supports information sharing; the ability to receive
continuing education; the opportunity to voice opinions on workplace
situations; and workplace flexibility in scheduling, attire, and work
arrangements. They are especially resistant to authority due to cynicism
regarding managerial decisions.
◍ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term?.
Answer: Self-checkout kiosks
,◍ HR functions are important because they serve to attract employees (an
explicit objective). HR also has a few implicit objectives. Which of the
following is an implicit HR objective?-Improvement of
productivity-Improvement in developing individuals-Improvement of
wages-Improvement in retaining individuals.
Answer: Improvement of productivity
◍ Which position in the organization determines how important human
resource management will be to that organization?-Middle
managers-Supervisors-Top management-Front-line workers.
Answer: Top management
◍ A chief executive officer (CEO) identified that the following employee
capabilities are required for the future of the organization: - adapting to
changing economic conditions- listening to the customer's voice- responding
to competition within the industry What is the first step to accomplishing
this?.
Answer: Analyze the training needs
◍ In the early 1900s, what was Human Resources primarily concerned
with?-Distributing paychecks and working with unions-Being a
protector-Engaging in training and development-Being a strategic partner.
Answer: Distributing paychecks and working with unions
◍ Which of the following is not a way HR professionals can create an ethical
organizational culture?-Establishing an open-door policy-Creating a positive
work environment-Hiring ethical individuals-Constant monitoring of
employees.
Answer: Constant monitoring of employees
◍ What is one way that HR can improve the quality of life for most employees
in today's world?-Increase the amount of control employees have over their
own jobs-Give the employee a specific job without letting them expand
beyond that-Be very detailed in defining employee tasks and
responsibilities, creating a very structured work environment-Let the
employees be less involved in their work.
, Answer: Increase the amount of control employees have over their own jobs
◍ A supervisor uses social learning theory to develop records-clerk training
for new hires. Which training activity should be included?.
Answer: Watching a coworker be coached on a transaction
◍ Define Quality of Work Life, or QW
L. .
Answer: The quality of life experienced by employees in their work
environments.
◍ Define Moral Philosophy..
Answer: The principles, rules, and values that individuals use in deciding
what is right or wrong.
◍ Define Business Ethics..
Answer: The values and principles that are used to evaluate whether the
collective behavior of an organization's members is appropriate.
◍ Managers raise concerns that their employees do not understand the
performance standards that impact their department's success and positive
outcomes. The human resources business partner (HRBP) begins an analysis
of the department's performance appraisal documents. Which type of
measure should the HRBP verify is an accurate metric?.
Answer: Specific
◍ A manager considers an employee to be disengaged based on the employee's
interactions with their peers. The manager gives the employee a lower
performance rating as a result. Which rating error occurred?.
Answer: Attribution
◍ A plant manager received an Occupational Safety and Health
Administration (OSHA) citation for not having an adequate number of signs
around an assembly line conveyor belt. The manager was on leave and
missed the settlement date for posting the signs. Which OSHA violation did
the manager commit?.
Answer: Failure to abate
