WGU D351 FUNCTIONS OF HR
MANAGEMENT COMPREHENSIVE
STUDY GUIDE 2026 FULL QUESTIONS
AND SOLUTIONS GRADED A+
◍ Which type of skill should a human resources (HR) officer have to increase
team collaboration and communication?.
Answer: Interpersonal
◍ What process is used to identify the necessary KSAs and individual
preferences, etc., for each job within the organization?A) HR planningB)
Job/role planningC) Strategic business planningD) Job analysis.
Answer: D) Job analysisAlthough HR planning identifies the organization's
HR needs, it is job analysis that is essential for identifying the necessary
KSAs and the appropriate individual preferences, interests, and personality
traits for each job within the organization. It is very difficult, if not
impossible, to do effective recruiting unless the job qualifications are
defined upon initiation of the employment requisition. No internal or
external recruiting effort should begin until there is a clear and concise
statement of the job's education, skills, and experience requirements, as well
as the salary range.
◍ What is the next step in human resource planning once the business plans
are determined?- Decide how many and which employees are needed- Look
over the plan again and ask all department heads if they agree- Implement
the plan- After the plan is determined, the organization takes over and
Human Resource is no longer a part of it..
Answer: Decide how many and which employees are needed
◍ What is HRP?- Human Resource Projects- High Priority Rating- Human
, Resource Planning- High Performance Rating.
Answer: Human Resource Planning
◍ A human resources (HR) team is remapping job functions and processes in
its department. The team is focused on the use of resources for different HR
tasks and the associated costs. Which part of the organizational operation is
the HR team focused on?.
Answer: Efficiency
◍ True or False: Human resource planning is one of the last steps in creating a
human resource program..
Answer: FALSE:Human resource planning is one of the first steps in
creating an effective human resource management program.
◍ Which group directly impacts company performance?.
Answer: Part-time employees
◍ A company's leaders are redefining the company's expectations and goals.
They need to communicate these changes to the rest of the company.What
should leaders update to communicate the changes?.
Answer: Mission statement
◍ What is the purpose of HR Planning?- To understand how to best budget
employee costs- To understand how to help employees and managers work
together- To understand the human capital needs of the organization- To
understand the risks and the benefits of different programs in the
organization.
Answer: To understand the human capital needs of the organization.The
purpose of HR planning is to understand the firm’s human capital needs
(demand) and then determine who is available to fill those needs (supply).
◍ What should a business leader maximize to reduce an organization's internal
costs?.
Answer: Efficiency
◍ Which organizational structural component standardizes jobs?.
Answer: Formalization
,◍ Which component of organizational structure represents how policies
govern positions?.
Answer: Formalization
◍ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term?.
Answer: self check out kiosk
◍ True or False: A firm must look at both internal and external needs to figure
out what the organization's needs are..
Answer: TRUE:Human resource planning, also known as HR planning or
HRP, is one of the first steps in creating an effective human resource
management program. HRP involves forecasting the human resource needs
of the organization and planning the steps necessary to meet those needs.To
successfully determine an organization's needs, firms must examine both
internal and external factors.
◍ Which input focuses on staffing needs for creating organizational outputs?.
Answer: Personnel
◍ True or False: HR planning may cause a company to redesign jobs or
restructure work..
Answer: TRUE: In many organizations, HR planning may include
redesigning jobs, restructuring work, engaging in outsourcing activities and
adjusting staffing needs to meet the strategic direction of the firm.
◍ Which process is critical for understanding and creating position
descriptions?.
Answer: Job analysis
◍ True or False: One purpose of human resource planning is to help reduce
costs by helping managers respond to shortages and surpluses of human
resources at a moment's notice..
Answer: FALSE: One purpose of human resource planning is to reduce
costs by helping management anticipate shortages or surpluses of human
resources and correct imbalances before they become unmanageable and
, expensive.
◍ Which of the following is NOT one of the purposes of HR forecasting and
planning?- Provide a better basis for planning employee development that
makes optimum use of workers' strengths.- Provide a tool for evaluating the
effect of alternative HR actions and policies.- Improve the overall
business-planning process.- Coordinate HR programs that achieve the goals
no matter the cost..
Answer: Coordinate HR programs that achieve the goals no matter the cost.
◍ A company's vice president (VP) of accounting filled a manager position in
the department with an internal analyst. The position was not posted
internally. Which type of recruiting is this?.
Answer: Targeted
◍ What is the goal of the recruitment process?.
Answer: Hiring qualified applicants who fit with the organization's culture
◍ Why is HRP one of the fastest growing and most important areas of human
resource management?- It helps the company achieve its goals- It is not one
of the fastest growing areas of human resource management, but it is
important- It helps the company be more visible to prospective employees
and customers- It makes the company look good because they have a plan.
Answer: It helps the company achieve its goals
◍ An applicant who is an introvert is concerned about the expectation to attend
the company's morale events if hired. Which fit selection mismatch is the
applicant worried about?.
Answer: Person-organization
◍ Which consequence for a company comes from selecting the wrong
candidate?.
Answer: Lower productivity
◍ What is the largest recruiting source for companies seeking a varied talent
pool?.
Answer: Labor Markets
MANAGEMENT COMPREHENSIVE
STUDY GUIDE 2026 FULL QUESTIONS
AND SOLUTIONS GRADED A+
◍ Which type of skill should a human resources (HR) officer have to increase
team collaboration and communication?.
Answer: Interpersonal
◍ What process is used to identify the necessary KSAs and individual
preferences, etc., for each job within the organization?A) HR planningB)
Job/role planningC) Strategic business planningD) Job analysis.
Answer: D) Job analysisAlthough HR planning identifies the organization's
HR needs, it is job analysis that is essential for identifying the necessary
KSAs and the appropriate individual preferences, interests, and personality
traits for each job within the organization. It is very difficult, if not
impossible, to do effective recruiting unless the job qualifications are
defined upon initiation of the employment requisition. No internal or
external recruiting effort should begin until there is a clear and concise
statement of the job's education, skills, and experience requirements, as well
as the salary range.
◍ What is the next step in human resource planning once the business plans
are determined?- Decide how many and which employees are needed- Look
over the plan again and ask all department heads if they agree- Implement
the plan- After the plan is determined, the organization takes over and
Human Resource is no longer a part of it..
Answer: Decide how many and which employees are needed
◍ What is HRP?- Human Resource Projects- High Priority Rating- Human
, Resource Planning- High Performance Rating.
Answer: Human Resource Planning
◍ A human resources (HR) team is remapping job functions and processes in
its department. The team is focused on the use of resources for different HR
tasks and the associated costs. Which part of the organizational operation is
the HR team focused on?.
Answer: Efficiency
◍ True or False: Human resource planning is one of the last steps in creating a
human resource program..
Answer: FALSE:Human resource planning is one of the first steps in
creating an effective human resource management program.
◍ Which group directly impacts company performance?.
Answer: Part-time employees
◍ A company's leaders are redefining the company's expectations and goals.
They need to communicate these changes to the rest of the company.What
should leaders update to communicate the changes?.
Answer: Mission statement
◍ What is the purpose of HR Planning?- To understand how to best budget
employee costs- To understand how to help employees and managers work
together- To understand the human capital needs of the organization- To
understand the risks and the benefits of different programs in the
organization.
Answer: To understand the human capital needs of the organization.The
purpose of HR planning is to understand the firm’s human capital needs
(demand) and then determine who is available to fill those needs (supply).
◍ What should a business leader maximize to reduce an organization's internal
costs?.
Answer: Efficiency
◍ Which organizational structural component standardizes jobs?.
Answer: Formalization
,◍ Which component of organizational structure represents how policies
govern positions?.
Answer: Formalization
◍ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term?.
Answer: self check out kiosk
◍ True or False: A firm must look at both internal and external needs to figure
out what the organization's needs are..
Answer: TRUE:Human resource planning, also known as HR planning or
HRP, is one of the first steps in creating an effective human resource
management program. HRP involves forecasting the human resource needs
of the organization and planning the steps necessary to meet those needs.To
successfully determine an organization's needs, firms must examine both
internal and external factors.
◍ Which input focuses on staffing needs for creating organizational outputs?.
Answer: Personnel
◍ True or False: HR planning may cause a company to redesign jobs or
restructure work..
Answer: TRUE: In many organizations, HR planning may include
redesigning jobs, restructuring work, engaging in outsourcing activities and
adjusting staffing needs to meet the strategic direction of the firm.
◍ Which process is critical for understanding and creating position
descriptions?.
Answer: Job analysis
◍ True or False: One purpose of human resource planning is to help reduce
costs by helping managers respond to shortages and surpluses of human
resources at a moment's notice..
Answer: FALSE: One purpose of human resource planning is to reduce
costs by helping management anticipate shortages or surpluses of human
resources and correct imbalances before they become unmanageable and
, expensive.
◍ Which of the following is NOT one of the purposes of HR forecasting and
planning?- Provide a better basis for planning employee development that
makes optimum use of workers' strengths.- Provide a tool for evaluating the
effect of alternative HR actions and policies.- Improve the overall
business-planning process.- Coordinate HR programs that achieve the goals
no matter the cost..
Answer: Coordinate HR programs that achieve the goals no matter the cost.
◍ A company's vice president (VP) of accounting filled a manager position in
the department with an internal analyst. The position was not posted
internally. Which type of recruiting is this?.
Answer: Targeted
◍ What is the goal of the recruitment process?.
Answer: Hiring qualified applicants who fit with the organization's culture
◍ Why is HRP one of the fastest growing and most important areas of human
resource management?- It helps the company achieve its goals- It is not one
of the fastest growing areas of human resource management, but it is
important- It helps the company be more visible to prospective employees
and customers- It makes the company look good because they have a plan.
Answer: It helps the company achieve its goals
◍ An applicant who is an introvert is concerned about the expectation to attend
the company's morale events if hired. Which fit selection mismatch is the
applicant worried about?.
Answer: Person-organization
◍ Which consequence for a company comes from selecting the wrong
candidate?.
Answer: Lower productivity
◍ What is the largest recruiting source for companies seeking a varied talent
pool?.
Answer: Labor Markets
