(Latest Update 2026)
Organization -
correct answer ✅Two or more people working together to achieve
a common goal.
Delegation -
correct answer ✅Thoughtfully assigning responsibilities and giving
authority to complete the task.
Authority -
correct answer ✅The ability to make decisions.
Responsibility -
correct answer ✅Being assigned a duty to complete.
Accountability -
correct answer ✅Being held responsible for the outcome of the
duty assigned.
Job Description -
correct answer ✅A detailed description of responsibilities related
to a specific position.
,NCCAP Exam Questions and Answers
(Latest Update 2026)
Task Outline -
correct answer ✅Step by step directions to coordinate with
procedures or protocols.
Matrix Organizational Chart -
correct answer ✅Defines the company structure in which the
reporting relationships are set up as a grid, or matrix, rather than in
the traditional hierarchy.
Line Organizational Chart -
correct answer ✅Authority is defined from the top down with
clear lines defining responsibilities.
Strategic Plan -
correct answer ✅The organization's defining its future and plan to
move forward.
Operational Plan -
correct answer ✅Duty of departmental managers-the day to day
implementation of departmental goals and policies.
,NCCAP Exam Questions and Answers
(Latest Update 2026)
Contingency Plan -
correct answer ✅Having an alternate plan when things do not go
as planned.
Policy -
correct answer ✅A broad written statement defining a course of
action. They state what should be done.
Procedure -
correct answer ✅Systematic plans of actions that coordinate with
policies. They identify the who, what, when, and where of how the
the policies should be implemented.
Budget -
correct answer ✅A plan that projects how the business will
allocate and spend money over a period of time to maintain its
operation.
Operating Budget -
correct answer ✅Specific budgets defined to allow each area of
the operation to run effectively. It defines the day to day operation
of the service.
, NCCAP Exam Questions and Answers
(Latest Update 2026)
Capital Expense -
correct answer ✅Items that go beyond operational expenses and
are used over a period of time.
Leisure -
correct answer ✅Independent use of free time.
Recreation -
correct answer ✅Activity that refreshes the body or mind-
structured and organized.
Continuum of Care -
correct answer ✅Levels of care beginning with care and support at
home, care provided in the community such as adult day centers
and institutional care through assisted living and skilled nursing
facilities.
Chain of Command -
correct answer ✅A clear and distinct line of authority among the
positions in an organization.