Answers - Lab Management
A set of planned actions to provide confidence that processes other
than testing that influence the quality of the laboratory's results
and reports are working as expected,
individually and collectively is: -
correct answer ✅Quality assurance (QA)
_________ challenges all activities in a new laboratory process to
provide a high degree of assurance that the process will work as
intended in the live environment. -
correct answer ✅Validation
A difference or inconsistency in the outcome of a process,
procedure, or test result is
a/an: -
correct answer ✅Discrepancy
This organizational design structure emphasizes the lateral
relationships in an
organization and allows the organization to use resources for
customer satisfactions. This
structure focuses around the system driving the structure and the
customer defining the
,ASCP Practice Questions & And
Answers - Lab Management
performance. -
correct answer ✅Process-based structure
This leadership model proposed by Douglas McGregor in 1960
suggests that
managers operate from two sets of expectations about employees'
attitudes and abilities that ultimately influence their work
performance. -
correct answer ✅Theory X- Theory Y model
Specific statements of anticipated results that further define the
organization's
objectives are: -
correct answer ✅Goals
The Shewhart Cycle is a problem solving method that is a
continuous, circular process
which includes the four steps: -
correct answer ✅Plan, do, check, act
, ASCP Practice Questions & And
Answers - Lab Management
This method for developing a creative solution to a problem works
by focusing on a problem, coming up with many unbounded
solutions, and then pushing the ideas as far as
possible. -
correct answer ✅Brainstorming
This problem solving methodology includes five interconnected
phases: Define,
Measure, Analyze, Improve, and Control. -
correct answer ✅The Six Sigma
This act prohibits wage discrimination between men and women in
the same
establishment who are performing similar work under similar
working conditions. -
correct answer ✅Equal Pay Act
The Age Discrimination in Employment Act (ADEA), passed in 1967,
prohibits
discrimination against any person _______ years old or older. -
correct answer ✅40