SMART SERVE EXAM QUESTIONS WITH
VERIFIED ANSWERS 2026 | A+ Verified
• Smart Serve regularly conducts audits of completed certifications? -
✓✓True
• Only the owner and manager of an establishment can be held legally
and personally responsible of an intoxicated customer? -✓✓False
• Daniel is tending bar for a family reunion of about 50 people. All
drinks must be purchased at the bar. Can Daniel be held responsible for
monitoring the amount of alcohol is sold to each guest? -✓✓Yes, he is
responsible for looking out for the safety and sobriety of all guests.
• Jane, a server, is relieved when Mr. Gordon has headed home. Does
her responsibility of him end when he leaves the establishment? -
✓✓No, it ends whenever Mr. Gordon is sober again.
• Kew is 21 years old, and a bartender. A young man sitting at the bar
has had three drinks in under an hour and is showing signs of
intoxication. She refuses to serve him anymore, he gets angry and
leaves. After leaving, the young man runs a red light, hitting another car.
Nobody is killed, however the other driver has head trauma and broken
bones. Can Kew be held civilly and criminally liable? -✓✓Yes
• Can a person who is being disruptive be ejected from a licensed
establishment? -✓✓Yes
, • In Ontario, which organization is responsible for regulating the sale
and service of alcohol to public within licensed establishments?;
Ministry of Tourism, Liquor Control Board, or Alcohol Gaming and
Commission of Ontario? -✓✓Alcohol and Gaming Commission of
Ontario.
• Cai is 16 years old and wants to get a part-time job. His Uncle has
offered a job working at one of his restaurants. The job includes;
cleaning tables, cutting lemons and limes for drinks, and restocking the
wine fridge behind the bar. Can he have this job? -✓✓No
• Leung and his two friends have been partying at a pool hall, for about
two and a half hours, and have each had 5-6 beers. They're starting to get
louder and more disruptive. Another customer accidently bumps into
Leung, ruining his shot, in response Leung punches the customer. Can
the establishment be held civilly liable? -✓✓Yes
• Katy and David have ordered an expensive bottle of red wine, and only
drank about three glasses between them since they're driving. They ask
if they can have the bottle re-corked so they can bring it home. The
restaurant has a Bring Your Own Wine endorsement, can they re-cork
it? -✓✓Yes
• A trick you can use if a guest is drinking to quickly is to water down
their drinks without telling them, to avoid confrontation. -✓✓False
VERIFIED ANSWERS 2026 | A+ Verified
• Smart Serve regularly conducts audits of completed certifications? -
✓✓True
• Only the owner and manager of an establishment can be held legally
and personally responsible of an intoxicated customer? -✓✓False
• Daniel is tending bar for a family reunion of about 50 people. All
drinks must be purchased at the bar. Can Daniel be held responsible for
monitoring the amount of alcohol is sold to each guest? -✓✓Yes, he is
responsible for looking out for the safety and sobriety of all guests.
• Jane, a server, is relieved when Mr. Gordon has headed home. Does
her responsibility of him end when he leaves the establishment? -
✓✓No, it ends whenever Mr. Gordon is sober again.
• Kew is 21 years old, and a bartender. A young man sitting at the bar
has had three drinks in under an hour and is showing signs of
intoxication. She refuses to serve him anymore, he gets angry and
leaves. After leaving, the young man runs a red light, hitting another car.
Nobody is killed, however the other driver has head trauma and broken
bones. Can Kew be held civilly and criminally liable? -✓✓Yes
• Can a person who is being disruptive be ejected from a licensed
establishment? -✓✓Yes
, • In Ontario, which organization is responsible for regulating the sale
and service of alcohol to public within licensed establishments?;
Ministry of Tourism, Liquor Control Board, or Alcohol Gaming and
Commission of Ontario? -✓✓Alcohol and Gaming Commission of
Ontario.
• Cai is 16 years old and wants to get a part-time job. His Uncle has
offered a job working at one of his restaurants. The job includes;
cleaning tables, cutting lemons and limes for drinks, and restocking the
wine fridge behind the bar. Can he have this job? -✓✓No
• Leung and his two friends have been partying at a pool hall, for about
two and a half hours, and have each had 5-6 beers. They're starting to get
louder and more disruptive. Another customer accidently bumps into
Leung, ruining his shot, in response Leung punches the customer. Can
the establishment be held civilly liable? -✓✓Yes
• Katy and David have ordered an expensive bottle of red wine, and only
drank about three glasses between them since they're driving. They ask
if they can have the bottle re-corked so they can bring it home. The
restaurant has a Bring Your Own Wine endorsement, can they re-cork
it? -✓✓Yes
• A trick you can use if a guest is drinking to quickly is to water down
their drinks without telling them, to avoid confrontation. -✓✓False
