Questions 1–10: Advanced Concepts
1. A worker consistently meets deadlines but produces low-quality work. This indicates:
A. High effectiveness, low efficiency
B. High efficiency, low effectiveness
C. Balanced performance
D. No performance issue
Answer: B
2. The BEST response when workplace instructions are unclear is to:
A. Guess and continue
B. Ask for clarification
C. Stop working permanently
D. Ignore the task
Answer: B
3. Which situation represents a violation of workplace ethics?
A. Reporting errors honestly
B. Following procedures
C. Falsifying reports
D. Asking for training
Answer: C
4. A conflict between two employees should first be handled by:
A. Ignoring it
B. Immediate dismissal
C. Direct communication or mediation
D. Public argument
Answer: C
5. A major risk of poor communication in the workplace is:
A. Increased efficiency
, B. Misunderstandings and errors
C. Better teamwork
D. Faster production
Answer: B
6. A KPI (Key Performance Indicator) is used to:
A. Punish workers
B. Measure performance success
C. Replace managers
D. Reduce workload
Answer: B
7. If a worker notices a safety hazard, they should FIRST:
A. Ignore it
B. Report it immediately
C. Continue working
D. Wait for instructions later
Answer: B
8. The BEST definition of professionalism is:
A. Dressing casually
B. Following personal opinion
C. Meeting workplace standards and behavior expectations
D. Avoiding responsibility
Answer: C
9. Time wastage in a workplace is MOST likely caused by:
A. Proper planning
B. Poor scheduling
C. Training
D. Communication
Answer: B