WGU C208 CHANGE MANAGEMENT AND INNOVATION -
06/04/2026
PRE ASSESSMENT EXAM
WGU C208 Change Management and Innovation - pre assessment
Exam ||2026/2027, Exams of Management
Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate
culture?
Refreezing
Which of the following does not characterize the management style known as empowerment?
Reliance on hierarchy
What is the first step in John Kotter's eight-step process for transformational change?
Establish a sense of urgency
Which of the following is not an explanation for why people resist change at work?
Management has explained and demonstrated the need for change.
Why does John Kotter advocate creating "short-term wins" in his eight-step process for change?
They help to create a feeling of progress as well as an opportunity to reward employees
The development of the Internet is an example of
radical innovation
, WGU C208 CHANGE MANAGEMENT AND INNOVATION -
06/04/2026
PRE ASSESSMENT EXAM
Which stage in Kurt Lewin's change model involves people employing new skills and attitudes and being
rewarded by the organization for doing so?
Refreezing
Which of the following is not one of the four stages of change in the Black and Gregersen model?
Do the new right thing, and do it fairly well at first
Sustaining organizational change through continued focus occurs during which step in the ADKAR
model?
Reinforcement
A manager who is comfortable with risk will be more likely to lead which sort of change effort?
Revolutionary
The third step of the Cisco Change Roadmap (CCR) is
Manage
Lower and middle-level managers are generally not tasked with leading which of the following kinds of
change?
Invention of new organizational missions or economic models
Which of the following statements about change efforts is not true?
06/04/2026
PRE ASSESSMENT EXAM
WGU C208 Change Management and Innovation - pre assessment
Exam ||2026/2027, Exams of Management
Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate
culture?
Refreezing
Which of the following does not characterize the management style known as empowerment?
Reliance on hierarchy
What is the first step in John Kotter's eight-step process for transformational change?
Establish a sense of urgency
Which of the following is not an explanation for why people resist change at work?
Management has explained and demonstrated the need for change.
Why does John Kotter advocate creating "short-term wins" in his eight-step process for change?
They help to create a feeling of progress as well as an opportunity to reward employees
The development of the Internet is an example of
radical innovation
, WGU C208 CHANGE MANAGEMENT AND INNOVATION -
06/04/2026
PRE ASSESSMENT EXAM
Which stage in Kurt Lewin's change model involves people employing new skills and attitudes and being
rewarded by the organization for doing so?
Refreezing
Which of the following is not one of the four stages of change in the Black and Gregersen model?
Do the new right thing, and do it fairly well at first
Sustaining organizational change through continued focus occurs during which step in the ADKAR
model?
Reinforcement
A manager who is comfortable with risk will be more likely to lead which sort of change effort?
Revolutionary
The third step of the Cisco Change Roadmap (CCR) is
Manage
Lower and middle-level managers are generally not tasked with leading which of the following kinds of
change?
Invention of new organizational missions or economic models
Which of the following statements about change efforts is not true?
