TEST BANK| COMPLETE 400 REAL EXAM QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) ALREADY GRADED A+ (MOST RECENT!!)
Q1. When scheduling an appointment in Cadence, what does
the "Reason for Visit" field primarily determine?
a) Patient copay amount
b) Required visit type and slot length
c) Insurance authorization
d) Provider reimbursement rate
Answer: b) Required visit type and slot length
Rationale: Reason for Visit links to a visit type, which dictates slot
duration, required resources, and clinical workflows. Copay (a) is
insurance-driven. Authorization (c) is separate. Reimbursement (d)
is billing’s role.
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,Q2. A patient calls to cancel an appointment scheduled for
tomorrow. What is the correct status change?
a) No-Show
b) Canceled by Patient
c) Canceled by Clinic
d) Left Without Being Seen
Answer: b) Canceled by Patient
Rationale: Patient-initiated cancellation must be tracked
separately from clinic-initiated (c) or no-show (a). (d) occurs after
check-in.
Q3. Which tool allows you to view a provider’s entire
schedule across multiple departments?
a) Patient Tracking
b) Schedule Matrix
c) Global Scheduling
d) Appointment Book
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,Answer: c) Global Scheduling
Rationale: Global Scheduling searches all departments/resources.
(b) shows single department. (d) shows one resource at a time.
Q4. A patient arrives 10 minutes late to a 15-minute slot. The
clinic’s late policy is set to 5 minutes. What happens
automatically?
a) Appointment status changes to "Arrived"
b) Appointment status changes to "No-Show"
c) Patient is checked in automatically
d) Provider is paged
Answer: b) Appointment status changes to "No-Show"
Rationale: Late policy grace period expired (5 min), so system
auto-flags as No-Show. (a) and (c) require manual check-in. (d) is
not automatic.
Q5. What is the purpose of a "Preference List" in Cadence?
a) Patient favorite providers
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, b) Provider’s preferred slot types and resources
c) Insurance plan ranking
d) Department location codes
Answer: b) Provider’s preferred slot types and resources
Rationale: Preference lists define which appointment types and
resources a provider can use. (a) is patient-facing. (c) is billing.
(d) is facility data.
Q6. To schedule a patient for a "Work-In" slot, what must be
verified first?
a) Insurance eligibility
b) Work-in rules from preference list
c) Patient’s last visit date
d) Referral status
Answer: b) Work-in rules from preference list
Rationale: Work-in slots have limits (e.g., max 3/day). Rules
override other checks. (a) and (d) are secondary.
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