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The PT brings in their 4 year old high C. send it to the manufacture for repair and
end digital signal processing hearing refurbishment
instrument because its not working
at all. It is out of warranty. All of the
source of the problem has not been
found and the hearing instrument is
still not working. At this point the
hearing instrument specialist has no
choice but to _______
A. recommend that they purchase a
new set
B. send it to an all-make repair facility
C. send it to the manufacture for
repair and refurbishment
D. recommend medical referral
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When a hearing instrument is A. preform an electro acoustical analysis to verify
returned from repair, the hearing that its performance is at specifications
instrument specialist should _____
A. preform an electro acoustical
analysis to verify that its
performance is at specifications
B. call the family and have them just
pick it up- you don't need to see the
PT
C. return it to the PT and have them
complete APHAB
D. preform ear measurements on the
hearing instrument before the PT
arrives to pick it up.
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A new PT makes an appointment for C. preforms a hearing test, reprograms the
a repair of their older BTE. There is an instrument, and preforms real-ear verification.
accumulation of wax and debris in
the tubing. Once the tubing is
changed, feedback is eliminated and
a sound check indicates that the aid
is working nicely. The new PT reports
that they need the performance
adjusted, they're just not hearing too
well. The hearing aid specialist.
A. connected the hearing instrument
to the manufacture's software and
makes adjustments until the PT
reports improvement.
B. Has them make a return
appointment for an evaluation for
new hearing aids
C. preforms a hearing test,
reprograms the instrument, and
preforms real-ear verification.
D. Tells them that they will not work
on hearing aids that are 5 years old
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