EPIC Training COMPLETE (2026)
EXAM TEST WITH LATEST UPDATED
(QUESTIONS AND ANSWERS) already
passed!!
What are the appropriate forms of primary photo ID - Answer--DL, passport, military
ID, state ID
Who is responsible for any balance not covered by insurance - Answer--Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault
state - Answer--01
What is the correct occurrence code to use when registering a Workers comp
encounter - Answer--04
What term is associated with patient privacy and the electronic submission of claims
- Answer--HIPAA
Two patients can be linked to the same guarantor account - Answer--True
You can use the temporary address to make sure a pt's bills are sent to an address
other than their home address - Answer--False
What is the purpose of EMTALA - Answer--To ensure that patients who either
present for treatment in the emergency room or in active labor are treated regardless
of their ability to pay for the service
What makes up the Serve for Better model - Answer--Empathy, Quality, Experience,
Completeness
What are the Conifer core models - Answer--Service, Integrity, Unity, Respect
Key components to verify patient benefits - Answer--Copayment for procedure,
coinsurance for procedure, policy effective, covered benefit
Informing a pt of how long the registration process will take falls under which AIDET
fundamental - Answer--Duration
, Which ways can you help to keep PHI private - Answer--log off/lock computers
screens when not in use, shred documents containing PHI, lock file cabinets and
drawers when PHI is present, Avoid discussing sensitive information in public
A patient presents to the facility for services. He is covered by his own Cigna
insurance that he has through his job, and he also has BCBS coverage through his
wife's employer. Which insurance is primary and why - Answer--Cigna, because of
the subscriber/insured rule
What is the Birthday Rule - Answer--The parent whose birthday comes first in the
year has the primary insurance
What is a copay - Answer--A fixed amount to be paid each time the patient receives
services
What is an Advanced Directive - Answer--A legal document in the form of a living will
or a DPOA stating the patient's wishes or designates someone to make healthcare
decisions if the patient cannot communicate
Getting our pt's need to know information, falls under which step of the Registration
Roadmap - Answer--Gathering the basics
The primary purpose of the MSPQ is to determine - Answer--whether or not another
insurance is primary to medicare
George is registering a pt who presents with both a medicare and a medicare
replacement plan. He ______________ enter both medicare and the replacement
plan - Answer--should not
When registering a patient with insurance coverage, the patient's name on the claim
form must match the name of the patient with the insurance company - Answer--True
The form that Medicare eligible inpatients sign to acknowledge that they have been
informed of their right to appeal their discharge is called: - Answer--IMFM (Important
Message from Medicare)
When a patient is in a spend down, he/she is attempting to qualify for -
Answer--Medicaid
A pt's commercial insurance continues to pay primary to Medicare during the 30
month coordination period - Answer--True
A pt may be dually entitled to Medicare based on - Answer--Age and ESRD
EXAM TEST WITH LATEST UPDATED
(QUESTIONS AND ANSWERS) already
passed!!
What are the appropriate forms of primary photo ID - Answer--DL, passport, military
ID, state ID
Who is responsible for any balance not covered by insurance - Answer--Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-fault
state - Answer--01
What is the correct occurrence code to use when registering a Workers comp
encounter - Answer--04
What term is associated with patient privacy and the electronic submission of claims
- Answer--HIPAA
Two patients can be linked to the same guarantor account - Answer--True
You can use the temporary address to make sure a pt's bills are sent to an address
other than their home address - Answer--False
What is the purpose of EMTALA - Answer--To ensure that patients who either
present for treatment in the emergency room or in active labor are treated regardless
of their ability to pay for the service
What makes up the Serve for Better model - Answer--Empathy, Quality, Experience,
Completeness
What are the Conifer core models - Answer--Service, Integrity, Unity, Respect
Key components to verify patient benefits - Answer--Copayment for procedure,
coinsurance for procedure, policy effective, covered benefit
Informing a pt of how long the registration process will take falls under which AIDET
fundamental - Answer--Duration
, Which ways can you help to keep PHI private - Answer--log off/lock computers
screens when not in use, shred documents containing PHI, lock file cabinets and
drawers when PHI is present, Avoid discussing sensitive information in public
A patient presents to the facility for services. He is covered by his own Cigna
insurance that he has through his job, and he also has BCBS coverage through his
wife's employer. Which insurance is primary and why - Answer--Cigna, because of
the subscriber/insured rule
What is the Birthday Rule - Answer--The parent whose birthday comes first in the
year has the primary insurance
What is a copay - Answer--A fixed amount to be paid each time the patient receives
services
What is an Advanced Directive - Answer--A legal document in the form of a living will
or a DPOA stating the patient's wishes or designates someone to make healthcare
decisions if the patient cannot communicate
Getting our pt's need to know information, falls under which step of the Registration
Roadmap - Answer--Gathering the basics
The primary purpose of the MSPQ is to determine - Answer--whether or not another
insurance is primary to medicare
George is registering a pt who presents with both a medicare and a medicare
replacement plan. He ______________ enter both medicare and the replacement
plan - Answer--should not
When registering a patient with insurance coverage, the patient's name on the claim
form must match the name of the patient with the insurance company - Answer--True
The form that Medicare eligible inpatients sign to acknowledge that they have been
informed of their right to appeal their discharge is called: - Answer--IMFM (Important
Message from Medicare)
When a patient is in a spend down, he/she is attempting to qualify for -
Answer--Medicaid
A pt's commercial insurance continues to pay primary to Medicare during the 30
month coordination period - Answer--True
A pt may be dually entitled to Medicare based on - Answer--Age and ESRD
