Correct 2026\2027 A+ Grade
Leadership
- correct answer Leadership is the process by which one person influences the thoughts, attitudes, and
behaviors of others
Organizational Change
- correct answer The act of making an organization something different from what it is or from what it
would be if left alone
Change Management
- correct answer The process of managing change in an organization
Creativity
- correct answer The generation of new ideas by individuals and teams
Innovation
- correct answer The process by which an organization generates new ideas and converts them into new
products, business practices, and strategies that create value
Organizational Culture
- correct answer The basic tacit assumptions about how the world is and ought to be that a group of
people share and that determines their perceptions, thoughts, feelings, and their overt behavior
Organizational Culture Assessment Model
- correct answer Four types of cultures:
Clan, Adhocracy, Market, and Hierarchy
,Clan Culture
- correct answer Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture
- correct answer Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
Market Culture
- correct answer Focus: External
Preference: Stability / Control
Leadership: Demanding, Market-driven
Hierarchy Culture
- correct answer Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web
- correct answer Used to understand and possibly change an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
, Cultural Web - Stories
- correct answer Past events and what people talk about
Cultural Web - Rituals and Routines
- correct answer Daily behavior and actions that are considered approved
Cultural Web - Symbols
- correct answer Logos, dress code, type of neighborhood, furnishings
Cultural Web - Organizational Structure
- correct answer What is shown on an organization chart
Cultural Web - Control Systems
- correct answer Things like finances, quality control, and rewards
Cultural Web -Power Structures
- correct answer Where the real power is in an organization, can be groups or one person
Four step process for using the Cultural Web Model
- correct answer 1. Analyze today's culture
2. Decide the culture you want
3. Compare today's culture with the vision for tomorrow's culture
4. Create a plan to move towards the new culture
Broad categories of focus for environmental change
- correct answer * Socioeconomic
* Cultural
* Technological
* Political