Standard Work
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• Visually documented best practice used to perform
critical/key job functions
• Must be developed & maintained jointly with actual
operators (ownership & accountability)
• Must be easily accessible at point of impact
• Key tool to train/cross-train associates
• Key tool for problem solving, value stream mapping,
Kaizen and Gemba
• Level of standard work may vary depending on job
function (Standard Work Sheet or Work Instruction
Aid)
value added process
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a process step that transforms or shapes a product or service which is
eventually sold to a customer. Value is defined as anything the customer
will pay for.
Jidoka
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• The purpose is to visualize and highlight the
abnormal conditions in the system
• Two main elements
- Stop and notify of abnormalities
• Only products satisfying quality standards will be passed on
to the next process
- Separate man's work & machine's work
• Since a machine automatically stops when problems occur,
each operator can continue working on another machine
without worrying the first machine
• Each operator can take charge of many machines and hence
the productivity is improved
5S
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• Sort
- Clearly distinguish needed items from unneeded items and eliminate
the latter
• Set In Order (Simplify)
- Keep needed items in the correct place to allow for easy and
immediate retrieval
- A place for everything and everything in its place
, • Shine (Sweep)
- Keep the workplace swept and clean
- Identify abnormalities early by visually sweeping the area
• Standardize
- This is the condition we support when we maintain the first three S's
• Sustain
- Make a habit of maintaining established procedures
Voice of Customer (VOC)
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used to describe customers'
needs and their perceptions of
your product or service.
Affinity Diagrams
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An Affinity
Diagram is a tool
that organizes
language data
into related
groups.
-Statements
written on
individual cards
or notes
-Notes are clustered
based on intuition, not
logic
-title notes identify themes
, -ok to have clusters of one note
-can be several layers of clustering
Lean enablers
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Lean has a variety of tools used to enable the culture.
They are designed to reduce waste & increase customer value.
-policy deployment
-andon
-process mapping
-visual factory
-5S/Workspace Org
-KPI's
-Standard Work
-Kanban
-Gemba
-Poka-yoke
-Rewards & Recognition
When to create a SIPOC?
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-at the start of any project
-all work can and should be considered a process
*If you are "stuck," it may be helpful to start with the
Customer and work backward--This is called COPIS
Give this one a try later!
• Visually documented best practice used to perform
critical/key job functions
• Must be developed & maintained jointly with actual
operators (ownership & accountability)
• Must be easily accessible at point of impact
• Key tool to train/cross-train associates
• Key tool for problem solving, value stream mapping,
Kaizen and Gemba
• Level of standard work may vary depending on job
function (Standard Work Sheet or Work Instruction
Aid)
value added process
,Give this one a try later!
a process step that transforms or shapes a product or service which is
eventually sold to a customer. Value is defined as anything the customer
will pay for.
Jidoka
Give this one a try later!
• The purpose is to visualize and highlight the
abnormal conditions in the system
• Two main elements
- Stop and notify of abnormalities
• Only products satisfying quality standards will be passed on
to the next process
- Separate man's work & machine's work
• Since a machine automatically stops when problems occur,
each operator can continue working on another machine
without worrying the first machine
• Each operator can take charge of many machines and hence
the productivity is improved
5S
Give this one a try later!
• Sort
- Clearly distinguish needed items from unneeded items and eliminate
the latter
• Set In Order (Simplify)
- Keep needed items in the correct place to allow for easy and
immediate retrieval
- A place for everything and everything in its place
, • Shine (Sweep)
- Keep the workplace swept and clean
- Identify abnormalities early by visually sweeping the area
• Standardize
- This is the condition we support when we maintain the first three S's
• Sustain
- Make a habit of maintaining established procedures
Voice of Customer (VOC)
Give this one a try later!
used to describe customers'
needs and their perceptions of
your product or service.
Affinity Diagrams
Give this one a try later!
An Affinity
Diagram is a tool
that organizes
language data
into related
groups.
-Statements
written on
individual cards
or notes
-Notes are clustered
based on intuition, not
logic
-title notes identify themes
, -ok to have clusters of one note
-can be several layers of clustering
Lean enablers
Give this one a try later!
Lean has a variety of tools used to enable the culture.
They are designed to reduce waste & increase customer value.
-policy deployment
-andon
-process mapping
-visual factory
-5S/Workspace Org
-KPI's
-Standard Work
-Kanban
-Gemba
-Poka-yoke
-Rewards & Recognition
When to create a SIPOC?
Give this one a try later!
-at the start of any project
-all work can and should be considered a process
*If you are "stuck," it may be helpful to start with the
Customer and work backward--This is called COPIS
