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SIX SIGMA METRICS QUESTIONS WITH COMPLETE ANSWERS

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SIX SIGMA METRICS QUESTIONS WITH COMPLETE ANSWERS

Institution
Six Sigma
Course
Six Sigma

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A hotel has a three-part checkout procedure, with the following FTYS:
Guest receives bill: 999
Guest pays invoice: 982
Guest is given receipt: 997


What is the RTY of this checkout process?


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0.978




Why is it important to use cycle time as a metric for measuring process performance?


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, It is a direct measure of productivity, which impacts competitiveness in the
market


If you can reduce cycle time, you'll decrease product time to market

A reduction in cycle time enables you to increase return on assets and
improve revenues




Which performance metrics are examples of the cost of poor quality?


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Costs related to process inefficiency or poor scope

Activities or processes that don't meet expected outcomes


Costs incurred when output doesn't meet customer expectations

Difference between actual cost and minimum cost of a product or process




For staff producing drain caps, a shift is eight hours, including one hour for breaks and
lunch. Demand can be met by completing 70 units per shift.


How many minutes is the takt time for the process?


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6




What will calculating DPU during the project's Define stage help the team do?

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