ACTUAL QUESTIONS AND CORRECT
ANSWERS
Name the four (4) categories - CORRECT ANSWER Doing
Managing
Enabling
Improving
What are the Capability Area's of Improving - CORRECT ANSWER Improving Performance
(IMP)
Sustaining Habit and Persistence (SHP)
What are the Capability area's of Enabling - CORRECT ANSWER Supporting Implementation
(SI)
What are the Capability area's of Managing - CORRECT ANSWER Managing Business
Resilience (MBR)
Managing the Workforce (MWF)
Planning & Managing Work (PMW)
What are the Capability area's of Doing - CORRECT ANSWER Delivering & Managing
Services (DMS)
Engineering & Developing Products (EDP)
Ensuring Quality (ENQ)
Selecting & Managing Suppliers (SMS)
What are the Practice Areas of Delivering & Managing Services (DMS) - CORRECT
ANSWER Service Delivery Management (SDM)
Strategic Service Management (STSM)
,What are the Practice Areas of Engineering & Developing Products (EDP) - CORRECT
ANSWER Product Integration (PI)
Technical Solution (TS)
What are the Practice Areas of Ensuring Quality (ENQ) - CORRECT ANSWER Peer Reviews
(PR)
Process Quality Assurance (PQA)
Requirements Development & Management (RDM)
Verification & Validation (VV)
What are the Practice Areas of Selecting & Managing Suppliers (SMS) - CORRECT
ANSWER Supplier Agreement Management (SAM)
Supplier Source Selection (SSS)
What are the Practice Areas of Managing Business Resilience (MBR) - CORRECT
ANSWER Continuity (Cont)
Incident Resolution & Prevention (IRP)
Risk & Opportunity Management (RSK)
What are the Practice Areas of Managing the Workforce (MWF) - CORRECT ANSWER Career
& Competency Development (CCD)
Compensation & Rewards (Comp)
Empowered Work Groups (EWG)
Organizational Training (OT)
Staffing & Workforce Management (SWM)
What are the Practice Areas of Planning & Managing Work (PMW) - CORRECT
ANSWER Estimating (EST)
Monitor & Control (MC)
Planning (PLAN)
What are the Practice Areas of Supporting Implementation (SI) - CORRECT ANSWER Causal
Analysis & Resolution (CAR)
, Configuration Management (CM)
Decision Analysis & Resolution (DAR)
What are the Practice Areas of Improving Performance (IMP) - CORRECT
ANSWER Managing Performance & Measurement (MPM)
Process Asset Development (PAD)
Process Management (PCM)
What are the Practice Areas of Sustaining Habit and Persistence (SHP) - CORRECT
ANSWER Governance (GOV)
Implementation Infrastructure (II)
What is the only Practice area that only has (2) two levels - CORRECT
ANSWER Configuration Management (CM)
What is the Intent of Causal Analysis and Resolution (CAR) - CORRECT ANSWER Identify
causes of selected outcomes and take action to either prevent recurrence of undesirable outcomes or
ensure recurrence of positive outcomes.
What is the Intent of Configuration Management (CM) - CORRECT ANSWER Manage the
integrity of work products using configuration identification, version control, change control, and
audits.
What is the Intent of Decision Analysis and Resolution (DAR) - CORRECT ANSWER Make
and record decisions using a recorded process that analyzes alternatives.
What is the Intent of Estimating (EST) - CORRECT ANSWER Estimate the size, effort,
duration, and cost of the work and resources needed to develop, acquire, or deliver the solution.
What is the Intent of Governance (Gov) - CORRECT ANSWER Provides guidance to senior
management on their role in the sponsorship and governance of process activities.
What is the Intent of Implementation Infrastructure (II) - CORRECT ANSWER Ensure that the
processes important to an organization are persistently and habitually used and improved.