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APM PMQ EVALUATION FULL SOLUTION UPDATED STUDY GUIDE

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APM PMQ EVALUATION FULL SOLUTION UPDATED STUDY GUIDE

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APM PMQ
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APM PMQ

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APM PMQ EVALUATION FULL SOLUTION
UPDATED STUDY GUIDE

⩥ What are the hygiene factors in Herzberg's motivational
theory?
Answer: - Company Policies
- Direct Supervision
- Personal life
- Salary


⩥ Name 3 motivation theories
Answer: - Maslow's Hierarchy of needs
- Herzberg's theory of motivation
- Vroom's expectancy theory


⩥ What are the steps of the conflict resolution process?
Answer: - Look for the source
- Prepare for conflict
- Face conflict
- Resolve the conflict

, ⩥ What are the aspects of Thomas-Kilmann conflict resolution
model?
Answer: - Compromising
- Competing
- Collaborating
- Avoiding
- Accommodating


⩥ What are common sources of conflict within a project?
Answer: - Schedule
- Priorities
- Resources
- Technical Options
- Admin Processes
- Finance
- Personalities


⩥ What are potential barriers to communication?
Answer: - Language
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