2
MGT 164 - Midterm (McKay) Exam with accurate detailed solutions
|| || || || || || || || ||
Creative Tension - ✔✔- Pressure from the market that encourages quality, uncertainty,
|| || || || || || || || || || || ||
pushes boundaries. || ||
- Can create action and innovation.
|| || || || ||
An organization can be seen in 4 main ways... - ✔✔1. Factory (structure)
|| || || || || || || || || || || ||
2. Family (human resources)
|| || ||
3. Jungle (power and politics)
|| || || || ||
4. Temple (culture)
|| ||
Cultural Perspective - ✔✔People are bounded by faith, shared beliefs, traditions, myths,
|| || || || || || || || || || || ||
rituals, ceremonies. ||
Structural Frame - ✔✔- Metaphor: factory or machine
|| || || || || || ||
- Roots: sociology and management science
|| || || || || ||
- Key Concept: goals, roles (division of labor), and formal relationships
|| || || || || || || || || ||
- Central Focus: alignment of structure with goals and environment
|| || || || || || || || ||
- Leadership: social architecture (differentiation and coordination)
|| || || || || ||
Human Resource Frame - ✔✔- Metaphor: family
|| || || || || ||
- Roots: personality and social psychology
|| || || || || ||
- Key Concept: needs (motives), capacities (skills), feelings
|| || || || || || || ||
- Central Focus: fit between individual and organization, align the organization to human
|| || || || || || || || || || || || ||
needs (grow from the job)
|| || || ||
- Leadership: empowerment
|| ||
,2
Political Frame - ✔✔- Metaphor: jungle
|| || || || ||
- Roots: political science
|| || ||
- Key Concept: interests, conflict, power, scarce resources
|| || || || || || ||
- Central Focus: getting and using power; managing conflict to get things done (conflict as a
|| || || || || || || || || || || || || || || ||
tool for change; leader needs to be the advocate)
|| || || || || || || ||
- Leadership: advocacy
|| ||
Symbolic/Cultural Frame - ✔✔- Metaphor: theater or temple || || || || || || ||
- Roots: social and cultural anthropology
|| || || || || ||
- Key Concept: culture, myth, ritual, story.
|| || || || || ||
- Central Focus: building culture, staging organizational drama (acts as a glue for the
|| || || || || || || || || || || || || ||
organization).
- Leadership: prophets inspiring faith and significance
|| || || || || ||
The four frames provide 3 skills... - ✔✔1. Communicate
|| || || || || || || ||
2. Perspectives for making sense
|| || || ||
3. Problem solving
|| ||
How to improve understanding and versatility? - ✔✔Use multiple frames, it helps with
|| || || || || || || || || || || || ||
reframing.
Simons 7 Questions: Categories - ✔✔1. Set your priorities
|| || || || || || || || ||
2. Focus your priorities
|| || || ||
3. Creative tension and commitment
|| || || || ||
4. Adapting your strategy
|| || ||
, 2
Leaders actually use ____________ of leadership. - ✔✔Complementary systems of
|| || || || || || || || || ||
leadership and management || ||
Leadership characteristics: - ✔✔1. Setting a direction
|| || || || || || ||
2. Aligning people
|| ||
3. Motivating people
|| ||
Management characteristics - ✔✔1. Planning and budgeting
|| || || || || ||
2. Organizing and staffing
|| || ||
3. Controlling and problem solving
|| || || ||
Leadership Duties - ✔✔1. Motivate
|| || || ||
2. Energize performance
|| ||
Management Duties - ✔✔1. Measure || || || ||
2. Control
||
3. Reduce risk
|| ||
4. Problem solve
|| ||
Herminia Ibarra - ✔✔Architectural Thinking: designing environments and cultures to enable
|| || || || || || || || || || ||
innovation and success. || ||
Narrow Perspective - ✔✔Light toolbox
|| || || ||
Broad Perspective - ✔✔Master of all frames
|| || || || || ||
Who dictates allocation of resources? - ✔✔Primary customers
|| || || || || || ||
MGT 164 - Midterm (McKay) Exam with accurate detailed solutions
|| || || || || || || || ||
Creative Tension - ✔✔- Pressure from the market that encourages quality, uncertainty,
|| || || || || || || || || || || ||
pushes boundaries. || ||
- Can create action and innovation.
|| || || || ||
An organization can be seen in 4 main ways... - ✔✔1. Factory (structure)
|| || || || || || || || || || || ||
2. Family (human resources)
|| || ||
3. Jungle (power and politics)
|| || || || ||
4. Temple (culture)
|| ||
Cultural Perspective - ✔✔People are bounded by faith, shared beliefs, traditions, myths,
|| || || || || || || || || || || ||
rituals, ceremonies. ||
Structural Frame - ✔✔- Metaphor: factory or machine
|| || || || || || ||
- Roots: sociology and management science
|| || || || || ||
- Key Concept: goals, roles (division of labor), and formal relationships
|| || || || || || || || || ||
- Central Focus: alignment of structure with goals and environment
|| || || || || || || || ||
- Leadership: social architecture (differentiation and coordination)
|| || || || || ||
Human Resource Frame - ✔✔- Metaphor: family
|| || || || || ||
- Roots: personality and social psychology
|| || || || || ||
- Key Concept: needs (motives), capacities (skills), feelings
|| || || || || || || ||
- Central Focus: fit between individual and organization, align the organization to human
|| || || || || || || || || || || || ||
needs (grow from the job)
|| || || ||
- Leadership: empowerment
|| ||
,2
Political Frame - ✔✔- Metaphor: jungle
|| || || || ||
- Roots: political science
|| || ||
- Key Concept: interests, conflict, power, scarce resources
|| || || || || || ||
- Central Focus: getting and using power; managing conflict to get things done (conflict as a
|| || || || || || || || || || || || || || || ||
tool for change; leader needs to be the advocate)
|| || || || || || || ||
- Leadership: advocacy
|| ||
Symbolic/Cultural Frame - ✔✔- Metaphor: theater or temple || || || || || || ||
- Roots: social and cultural anthropology
|| || || || || ||
- Key Concept: culture, myth, ritual, story.
|| || || || || ||
- Central Focus: building culture, staging organizational drama (acts as a glue for the
|| || || || || || || || || || || || || ||
organization).
- Leadership: prophets inspiring faith and significance
|| || || || || ||
The four frames provide 3 skills... - ✔✔1. Communicate
|| || || || || || || ||
2. Perspectives for making sense
|| || || ||
3. Problem solving
|| ||
How to improve understanding and versatility? - ✔✔Use multiple frames, it helps with
|| || || || || || || || || || || || ||
reframing.
Simons 7 Questions: Categories - ✔✔1. Set your priorities
|| || || || || || || || ||
2. Focus your priorities
|| || || ||
3. Creative tension and commitment
|| || || || ||
4. Adapting your strategy
|| || ||
, 2
Leaders actually use ____________ of leadership. - ✔✔Complementary systems of
|| || || || || || || || || ||
leadership and management || ||
Leadership characteristics: - ✔✔1. Setting a direction
|| || || || || || ||
2. Aligning people
|| ||
3. Motivating people
|| ||
Management characteristics - ✔✔1. Planning and budgeting
|| || || || || ||
2. Organizing and staffing
|| || ||
3. Controlling and problem solving
|| || || ||
Leadership Duties - ✔✔1. Motivate
|| || || ||
2. Energize performance
|| ||
Management Duties - ✔✔1. Measure || || || ||
2. Control
||
3. Reduce risk
|| ||
4. Problem solve
|| ||
Herminia Ibarra - ✔✔Architectural Thinking: designing environments and cultures to enable
|| || || || || || || || || || ||
innovation and success. || ||
Narrow Perspective - ✔✔Light toolbox
|| || || ||
Broad Perspective - ✔✔Master of all frames
|| || || || || ||
Who dictates allocation of resources? - ✔✔Primary customers
|| || || || || || ||
