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MGT 164 (Mary McKay) Exam with accurate detailed answers
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Making Sense of Organizations (Gallos) - ✔✔Sensemaking:
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-Noticing something ||
-Deciding what to make of it || || || || ||
-Determining what to do about it || || || || ||
--Human need for order, control, and meaning
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Organizational Theory (Frames): || ||
1. Structure: organization; machine; rational system
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-alignment with goals, formal relationships || || || ||
2. People: human resources; family; relationships
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-fit between individual and organization
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-align to needs || ||
3. Political dynamics: jungle; negotiations
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-getting and using power, managing conflict to get things done
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4. Culture: theater; context; roles; head and heart
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-temple; building culture || ||
Structural Perspective - ✔✔Organization as Factory or Machine
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Roots: sociology, management science
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Key concepts: goals, roles, formal relationships
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Central focus: alignment of structure with goals and environment
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Leadership: social architecture || ||
Human Resources Perspective - ✔✔Organization as Family
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, 2
Roots: personality and social psychology
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Key concepts: needs (motives), capacities (skills), feelings
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Central focus: fit between individual and organization, align the org. to human needs
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Leadership: empowerment ||
Political Perspective - ✔✔Organization as Jungle
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Roots: political science
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Key concepts: interests, conflict, power, scarce, resources
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Central focus: getting and using power, managing conflict to get things done
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Leadership: advocacy ||
Cultural/Symbolic Perspective - ✔✔Organization as Temple or Theater || || || || || || ||
Roots: social and cultural anthropology
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Key concepts: culture, myth, ritual, story
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Central focus: building culture, staging organizational drama
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Leadership: prophets inspiring faith and significance
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Sensemaking - ✔✔Narrow thinking = clueless managers || || || || || ||
Better ideas and multiple perspectives enhance flexibility and effectiveness
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Stress-Test Your Strategy (Simons) - ✔✔7 Questions:
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Set strict priorities
|| ||
1. Who is your primary customer?
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2. How do your core values prioritize shareholders, employees, and customers?
|| || || || || || || || || ||
Focus on your priorities
|| || ||
3. What critical performance variables are you tracking?
|| || || || || || ||
MGT 164 (Mary McKay) Exam with accurate detailed answers
|| || || || || || || ||
Making Sense of Organizations (Gallos) - ✔✔Sensemaking:
|| || || || || ||
-Noticing something ||
-Deciding what to make of it || || || || ||
-Determining what to do about it || || || || ||
--Human need for order, control, and meaning
|| || || || || ||
Organizational Theory (Frames): || ||
1. Structure: organization; machine; rational system
|| || || || ||
-alignment with goals, formal relationships || || || ||
2. People: human resources; family; relationships
|| || || || ||
-fit between individual and organization
|| || || ||
-align to needs || ||
3. Political dynamics: jungle; negotiations
|| || || ||
-getting and using power, managing conflict to get things done
|| || || || || || || || ||
4. Culture: theater; context; roles; head and heart
|| || || || || || ||
-temple; building culture || ||
Structural Perspective - ✔✔Organization as Factory or Machine
|| || || || || || ||
Roots: sociology, management science
|| || ||
Key concepts: goals, roles, formal relationships
|| || || || ||
Central focus: alignment of structure with goals and environment
|| || || || || || || ||
Leadership: social architecture || ||
Human Resources Perspective - ✔✔Organization as Family
|| || || || || ||
, 2
Roots: personality and social psychology
|| || || ||
Key concepts: needs (motives), capacities (skills), feelings
|| || || || || ||
Central focus: fit between individual and organization, align the org. to human needs
|| || || || || || || || || || || ||
Leadership: empowerment ||
Political Perspective - ✔✔Organization as Jungle
|| || || || ||
Roots: political science
|| ||
Key concepts: interests, conflict, power, scarce, resources
|| || || || || ||
Central focus: getting and using power, managing conflict to get things done
|| || || || || || || || || || ||
Leadership: advocacy ||
Cultural/Symbolic Perspective - ✔✔Organization as Temple or Theater || || || || || || ||
Roots: social and cultural anthropology
|| || || ||
Key concepts: culture, myth, ritual, story
|| || || || ||
Central focus: building culture, staging organizational drama
|| || || || || ||
Leadership: prophets inspiring faith and significance
|| || || || ||
Sensemaking - ✔✔Narrow thinking = clueless managers || || || || || ||
Better ideas and multiple perspectives enhance flexibility and effectiveness
|| || || || || || || ||
Stress-Test Your Strategy (Simons) - ✔✔7 Questions:
|| || || || || ||
Set strict priorities
|| ||
1. Who is your primary customer?
|| || || || ||
2. How do your core values prioritize shareholders, employees, and customers?
|| || || || || || || || || ||
Focus on your priorities
|| || ||
3. What critical performance variables are you tracking?
|| || || || || || ||
