1. The PRIMARY goal of social work practice is:
A. Punishment of clients
B. Social control
C. Enhancement of social functioning
D. Legal enforcement
Answer: C
RATIONALE: THE MAIN PURPOSE OF SOCIAL WORK IS TO ENHANCE SOCIAL FUNCTIONING AND HELP
INDIVIDUALS, FAMILIES, AND COMMUNITIES IMPROVE THEIR WELL-BEING AND COPING ABILITIES.
2. A strengths-based approach focuses on:
A. Client weaknesses
B. Pathology
C. Client resources and capacities
D. Diagnosis only
Answer: C
RATIONALE: THE STRENGTHS PERSPECTIVE EMPHASIZES CLIENT CAPACITIES, RESILIENCE, AND
INTERNAL AND EXTERNAL RESOURCES RATHER THAN DEFICITS.
3. Confidentiality may be broken when:
A. Client requests information
B. Supervisor is curious
C. There is risk of harm to self or others
D. A friend asks
Answer: C
RATIONALE: CONFIDENTIALITY IS ETHICALLY AND LEGALLY BREACHED ONLY WHEN THERE IS A
SERIOUS RISK OF HARM, ABUSE REPORTING REQUIREMENTS, OR COURT ORDERS.
4. The FIRST step in problem solving is:
A. Intervention
B. Assessment
C. Evaluation
D. Termination
Answer: B
RATIONALE: ASSESSMENT IS THE INITIAL PHASE WHERE THE SOCIAL WORKER IDENTIFIES THE
CLIENT’S PROBLEMS, STRENGTHS, AND NEEDS.
,5. Empathy means:
A. Feeling sorry for the client
B. Understanding client feelings without judgment
C. Giving advice
D. Agreeing with everything
Answer: B
RATIONALE: EMPATHY INVOLVES ACCURATELY UNDERSTANDING AND COMMUNICATING THE
CLIENT’S EMOTIONAL EXPERIENCE WITHOUT JUDGMENT OR PERSONAL BIAS.
6. A psychosocial assessment includes:
A. Medical diagnosis only
B. Social and psychological factors
C. Legal documents only
D. Financial records only
Answer: B
RATIONALE: PSYCHOSOCIAL ASSESSMENT CONSIDERS BOTH SOCIAL ENVIRONMENTAL FACTORS AND
PSYCHOLOGICAL CONDITIONS AFFECTING THE CLIENT.
7. Autonomy refers to:
A. Worker control
B. Client self-determination
C. Agency authority
D. Legal enforcement
Answer: B
RATIONALE: AUTONOMY IS THE CLIENT’S RIGHT TO MAKE THEIR OWN DECISIONS REGARDLESS OF
SOCIAL WORKER INFLUENCE.
8. Active listening includes:
A. Interrupting
B. Paraphrasing and attending
C. Ignoring body language
D. Giving solutions immediately
Answer: B
RATIONALE: ACTIVE LISTENING INVOLVES FULL ATTENTION, PARAPHRASING, REFLECTION, AND
OBSERVATION OF NONVERBAL CUES.
9. Case management primarily aims to:
, A. Diagnose illness
B. Coordinate services
C. Punish clients
D. Replace therapy
Answer: B
RATIONALE: CASE MANAGEMENT ENSURES THAT CLIENTS RECEIVE COORDINATED, CONTINUOUS,
AND APPROPRIATE SERVICES ACROSS SYSTEMS.
10. Burnout is caused by:
A. Rest and recovery
B. Chronic workplace stress
C. Low responsibility
D. High motivation
Answer: B
RATIONALE: BURNOUT RESULTS FROM PROLONGED EXPOSURE TO EMOTIONAL, PHYSICAL, AND
MENTAL WORKPLACE STRESS.
11. Systems theory focuses on:
A. Individuals alone
B. Environment only
C. Interaction between person and environment
D. Medical treatment
Answer: C
RATIONALE: SYSTEMS THEORY EMPHASIZES THE INTERCONNECTEDNESS BETWEEN INDIVIDUALS AND
THEIR SOCIAL ENVIRONMENTS.
12. Advocacy means:
A. Controlling clients
B. Supporting client rights
C. Diagnosing illness
D. Enforcing law
Answer: B
RATIONALE: ADVOCACY INVOLVES SPEAKING AND ACTING ON BEHALF OF CLIENTS TO PROTECT THEIR
RIGHTS AND ACCESS RESOURCES.
13. Social justice refers to:
A. Punishment equality
B. Fair distribution of resources