QUESTIONS AND ANSWERS SURE A+
✔✔Ethical Decision Making Test - Definition - ✔✔A method of evaluating decisions by
considering if they can be publicly justified.
✔✔Example of Ethical Decision Making Test - ✔✔A manager asking if they would feel
comfortable defending a decision publicly.
✔✔Fiduciary Responsibility - Definition - ✔✔A legal duty to act in the best interest of
another party.
✔✔Example of Fiduciary Responsibility - ✔✔A board member acting in shareholders'
best interests.
✔✔Values (Organizational Culture) - Definition - ✔✔The deeply held beliefs that guide
behavior and decision making.
✔✔Example of Values (Organizational Culture) - ✔✔A company prioritizing integrity and
customer satisfaction.
✔✔Multidivisional Structure - Definition - ✔✔An organizational structure with separate
divisions for different products or regions.
, ✔✔Example of Multidivisional Structure - ✔✔A company with separate divisions for
North America, Europe, and Asia.
✔✔Multidomestic Strategy - Definition - ✔✔A global strategy where firms adapt
products and operations to local markets.
✔✔Example of Multidomestic Strategy - ✔✔A company customizing products for each
country it operates in.
✔✔Organizational Socialization - Definition - ✔✔The process by which employees learn
and adopt an organization's culture.
✔✔Example of Organizational Socialization - ✔✔New hires learning company norms
through training and onboarding.
✔✔Business Ethics - Definition - ✔✔Principles of right and wrong that guide behavior in
business.
✔✔Example of Business Ethics - ✔✔A company choosing not to mislead customers
even if legal.
✔✔Differentiation Strategy - Definition - ✔✔A strategy focused on offering unique
products with higher perceived value.
✔✔Example of Differentiation Strategy - ✔✔A company offering premium products with
superior quality and branding.
✔✔Organizational Structure - Definition - ✔✔The system that determines how tasks are
divided and coordinated.
✔✔Example of Organizational Structure - ✔✔Departments like HR, finance, and
marketing organized under leadership.
✔✔Legal vs Ethical Behavior - Definition - ✔✔The idea that actions can be legal but still
ethically questionable.
✔✔Example of Legal vs Ethical Behavior - ✔✔Selling a product legally but using
misleading marketing.
✔✔External Governance Mechanisms - Definition - ✔✔Outside forces that monitor and
influence a firm's behavior.