PAPER QUESTIONS AND ANSWERS SURE A+
✔✔ShiftWizard - ✔✔healthcare-specific workforce scheduling platform that helps
hospitals reduce labor costs, improve nurse retention, optimize staffing to patient
demand, and eliminate payroll errors through deep HRIS and EMR integration.
✔✔Credentialing - ✔✔set of guidelines to ensure that patients receive the best possible
care from health professionals
✔✔privileging - ✔✔specific procedures you are allowed to do at a hospital
✔✔enrollment - ✔✔monitors who is enrolled with specific insurance companies
✔✔evalution/quality - ✔✔tracks how well doctors are doing
✔✔what does credentialing do - ✔✔collecting data about a person, validating that
information, bringing that info to an employer for them to make a decision
✔✔CredentialStream - ✔✔solution for credentialing or every stage of a providers life
cycle
✔✔myCNAjobs - ✔✔sells to home care/home health, linkedin for CNAs
, ✔✔HealthStream vision - ✔✔To improve the quality of healthcare by developing the
people who develop care
✔✔Tier 6 - ✔✔Prospecting: initial approach
✔✔Tier 5 - ✔✔Qualification: discovery call, fact finding interview
✔✔Tier 4 - ✔✔Demonstration: value presentation
✔✔Tier 3 - ✔✔Proposal: validating, pricing, initial negotiations
✔✔Tier 2 - ✔✔Vendor of choice: Negotiate, refine, details (say yes)
✔✔Tier 1 - ✔✔Contract negotiations: final negotiations/close
✔✔NOV - ✔✔New Order value: new business and new solutions
✔✔ROV - ✔✔renewal order value
✔✔TOV - ✔✔total order value=ROV +NOV
✔✔ARV - ✔✔Annual recurring revenue
✔✔ACV - ✔✔Annual Contract value
✔✔HStream Learning Center - ✔✔HealthStream's LMS, can create your own courses
as well as access course library, standard and nonstandard content
✔✔HStream Portal - ✔✔limited reporting, can not author their own content, can deliver,
assign, and report on anything they buy from HealthStream. nonstandard and standard
content
✔✔HStream connect - ✔✔perfect for people who are not interested in a new LMS and
only want standard content
✔✔standard content - ✔✔traditional courseware content delivered through AICC files in
LMS
✔✔nonstandard content - ✔✔content as an app (Jane AI, checklist) or large
courseware (CE Unlimited or FinThrive)
✔✔HStream - ✔✔Platform that connects everything in the healthstream ecosystems