FLORIDA 2-20 AGENTS LICENSE EXAM 2026/2027 | Newest
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Section 1: Florida Insurance Laws, Rules & Regulations
(Questions 1–20)
Q1. A prospective applicant for a Florida 2-20 General Lines Agent license must
complete how many hours of pre-licensing education before sitting for the state
examination?
A. 40 hours
B. 100 hours
C. 200 hours
D. 300 hours
Correct Answer: C. 200 hours [CORRECT]
Rationale: Florida Statute 626.241 requires 200 hours of pre-licensing education for
the 2-20 General Lines Agent license, covering property, casualty, surety, health, and
marine insurance. The 40-hour and 100-hour requirements apply to other license
types (e.g., 4-40 customer representative). FS 626.241; FL DFS Rule 69B-220.
Q2. A licensed 2-20 agent in Florida fails to renew their license by the expiration
date. What is the maximum grace period during which the license may be renewed
without re-examination?
A. 30 days
B. 60 days
C. 6 months
D. 12 months
Correct Answer: C. 6 months [CORRECT]
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Rationale: Florida law provides a 6-month grace period for license renewal without
requiring re-examination, provided all continuing education and fees are satisfied.
After 6 months, the license is cancelled and the applicant must reapply and retest. FS
626.281; FL DFS Rule 69B-226.
Q3. A Florida insurance agent is convicted of a felony involving dishonesty or breach
of trust. Within how many days must the agent report this conviction to the Florida
Department of Financial Services?
A. 10 days
B. 30 days
C. 60 days
D. 90 days
Correct Answer: B. 30 days [CORRECT]
Rationale: Florida Statute 626.207 requires agents to report any criminal conviction
within 30 days to the Department of Financial Services. Failure to report is grounds
for license suspension or revocation. Felonies involving moral turpitude typically
result in license denial or revocation. FS 626.207.
Q4. Under Florida law, which entity has the primary authority to regulate insurance
agents, agencies, and insurance companies operating within the state?
A. Florida Department of Business and Professional Regulation
B. Florida Department of Financial Services (FL DFS)
C. Florida Office of Insurance Regulation (OIR)
D. National Association of Insurance Commissioners (NAIC)
Correct Answer: B. Florida Department of Financial Services (FL DFS) [CORRECT]
Rationale: The FL DFS, led by the Chief Financial Officer, licenses and regulates
insurance agents and agencies. The Office of Insurance Regulation (OIR) regulates
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insurance companies and rates. The NAIC is a standard-setting organization, not a
regulator. FS 624; FL DFS Organizational Structure.
Q5. A Florida 2-20 agent places coverage with an unauthorized (non-admitted)
insurer. Under what circumstance is this permitted?
A. Never permitted under any circumstances
B. Only if the agent obtains a surplus lines license
C. Only if the risk cannot be placed with an admitted insurer after diligent effort
D. Only for commercial risks over $1 million
Correct Answer: C. Only if the risk cannot be placed with an admitted insurer after
diligent effort [CORRECT]
Rationale: Florida permits placement with non-admitted insurers through licensed
surplus lines agents only after demonstrating that the coverage cannot be obtained
from admitted insurers. The agent must document diligent effort. FS 626.913; Surplus
Lines Law.
Q6. A licensed 2-20 agent in Florida wants to appoint a licensed 4-40 customer
representative to work in their agency. Who is responsible for reporting the
appointment to the Department of Financial Services?
A. The 4-40 representative
B. The 2-20 agent/agency
C. The insurance company being represented
D. No appointment reporting is required
Correct Answer: B. The 2-20 agent/agency [CORRECT]
Rationale: The appointing entity (agency or agent) must report the appointment of a
customer representative to the FL DFS within 30 days. The representative cannot act
until the appointment is processed. FS 626.112; FL DFS Rule 69B-222.
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Q7. Under Florida Statute 626.9541, which of the following is NOT considered an
unfair claims settlement practice?
A. Failing to acknowledge and act promptly upon communications
B. Refusing to pay claims without conducting a reasonable investigation
C. Offering to settle a claim for less than the amount a reasonable person would
believe due
D. Requiring the insured to submit a signed proof of loss within 60 days
Correct Answer: D. Requiring the insured to submit a signed proof of loss within
60 days [CORRECT]
Rationale: Requiring a proof of loss within a reasonable timeframe (typically 60-90
days) is a standard claims practice, not an unfair practice. Unfair practices include
failing to investigate, delaying payment without reason, and making lowball
settlement offers. FS 626.9541 (Unfair Insurance Trade Practices Act).
Q8. A Florida insurance agent is found guilty of "twisting." Which action best
describes this unfair practice?
A. Inducing a policyholder to lapse, forfeit, or surrender an existing policy by
misrepresentation to replace it with another
B. Returning a portion of the commission to the insured as an inducement
C. Repeatedly issuing and canceling policies to generate commissions
D. Making false statements about an insurer's financial condition
Correct Answer: A. Inducing a policyholder to lapse, forfeit, or surrender an
existing policy by misrepresentation to replace it with another [CORRECT]
Rationale: Twisting involves misrepresentation to induce replacement of an existing
policy. Rebating (B) is returning commission. Churning (C) is repeated
issuance/cancellation for commissions. Misrepresentation (D) is false statements. FS
626.9541.