ISA UTILITY SPECIALIST EXAMS FINALS UPDATED
QUESTIONS AND ANSWERS SURE A+
✔✔Of the following, which is an example of an unsafe act?
- Willful rule violation
- Maliciousness
- Human error - ✔✔all of them
✔✔When a tree contacts one electrical conductor, it may cause a __________-to-
__________ fault. - ✔✔phase-ground fault
✔✔Listening to & acknowledging the customer's concerns about tree work on their
property is a good way to: - ✔✔establish a good customer-utility relationship
✔✔Of the following conditions, which is most likely to fail & cause an electrical outage in
a moderate storm?
- An open trunk cavity
- Codominant leaders with included bark
- Overhanging, live branches
- A decurrent tree form - ✔✔overhanging, live branches
✔✔__________ are documents that describe, instruct, & direct work results. -
✔✔specifications
,✔✔Mobilizing crews for herbicide work is easiest when they utilize __________
__________. - ✔✔backpack sprayers
✔✔Utility pruning removes the leaves and reduces a tree's __________ growth, but
remaining __________ may grow more. - ✔✔overall;
shoots
✔✔The term accident is in disfavor because it implies that outcomes are due to
__________ __________, & is better referred to as an __________. - ✔✔bad luck;
incident
✔✔The three most common events for fatal incidents associated with tree work are: -
✔✔contact with objects/equipment (e.g. falling limbs), falls, & exposure to unsafe
environment/substance (e.g. electric shock)
✔✔Research has shown that trees are more likely to cause outages on __________-
phase lines than on __________-phase lines. - ✔✔three;
single
✔✔Utility pruning is mainly conducted to provide __________ from power lines. -
✔✔clearance
✔✔Preventing vegetation-caused outages receives highest priority on __________
__________. - ✔✔transmission circuits
✔✔The minimum approach distance for non-qualified line clearance personnel from
energized conductors 50 kV and less: - ✔✔10 feet
✔✔A revision of the ANSI Z133 standard intended to be the standard reference for
those engaged in tree care work: - ✔✔ANSI Z133.1-2000
✔✔An easement agreement typically gives a utility a __________ __________ &
__________ on the property owned by another party. - ✔✔defined interest & use
✔✔The condition that allows electricity to flow from one object to another is called: -
✔✔potential
✔✔When significant work such as removals or herbicide use is to take place,
__________ __________ is necessary. - ✔✔written authorization
, ✔✔The time when crews return to normal working hours after being on-call or on 24-7
status: - ✔✔stand down
✔✔A results-based strategy designed to target trees as close as possible to the time
that they interfere with facilities is known as __________-__________-__________
management. - ✔✔just-in-time
✔✔What does the "I" stand for in IVM - ✔✔Integrated
✔✔Which clause of the Occupational Safety & Health Act requires that employers to
provide their employees with working conditions that are free of known dangers? -
✔✔General Duty clause
✔✔Utility pruning should use __________ & __________ pruning principals -
✔✔natural & targeted
✔✔Each worker is responsible for their own __________. - ✔✔safety
✔✔For arboricultural operations in the U.S., the most important standard to follow when
implementing a safety program is: - ✔✔ANSI Z133
✔✔A __________ __________ structure is a prioritized outline of job components that
must be completed for a successful project outcome. - ✔✔work breakdown
✔✔Crown reduction removes main branches to lower limbs no less than __________
the diameter of the original limb. - ✔✔1/3
✔✔What brush factor best determines low volume foliar versus high volume foliar
application appropriateness & selection? - ✔✔density
✔✔What is a Watt? - ✔✔a measure of electrical power
✔✔A tool used to determine the severity & likelihood of a risk: - ✔✔5 x 5 Matrix
✔✔When you are communicating with a customer & are using "Active Listening", you
show signs of __________, restate the customer's message to __________
__________, & temporarily suspend your __________. - ✔✔attention;
check meaning;
response
✔✔A phase-to-phase fault occurs when there is contact between: - ✔✔two or more
energized conductors
QUESTIONS AND ANSWERS SURE A+
✔✔Of the following, which is an example of an unsafe act?
- Willful rule violation
- Maliciousness
- Human error - ✔✔all of them
✔✔When a tree contacts one electrical conductor, it may cause a __________-to-
__________ fault. - ✔✔phase-ground fault
✔✔Listening to & acknowledging the customer's concerns about tree work on their
property is a good way to: - ✔✔establish a good customer-utility relationship
✔✔Of the following conditions, which is most likely to fail & cause an electrical outage in
a moderate storm?
- An open trunk cavity
- Codominant leaders with included bark
- Overhanging, live branches
- A decurrent tree form - ✔✔overhanging, live branches
✔✔__________ are documents that describe, instruct, & direct work results. -
✔✔specifications
,✔✔Mobilizing crews for herbicide work is easiest when they utilize __________
__________. - ✔✔backpack sprayers
✔✔Utility pruning removes the leaves and reduces a tree's __________ growth, but
remaining __________ may grow more. - ✔✔overall;
shoots
✔✔The term accident is in disfavor because it implies that outcomes are due to
__________ __________, & is better referred to as an __________. - ✔✔bad luck;
incident
✔✔The three most common events for fatal incidents associated with tree work are: -
✔✔contact with objects/equipment (e.g. falling limbs), falls, & exposure to unsafe
environment/substance (e.g. electric shock)
✔✔Research has shown that trees are more likely to cause outages on __________-
phase lines than on __________-phase lines. - ✔✔three;
single
✔✔Utility pruning is mainly conducted to provide __________ from power lines. -
✔✔clearance
✔✔Preventing vegetation-caused outages receives highest priority on __________
__________. - ✔✔transmission circuits
✔✔The minimum approach distance for non-qualified line clearance personnel from
energized conductors 50 kV and less: - ✔✔10 feet
✔✔A revision of the ANSI Z133 standard intended to be the standard reference for
those engaged in tree care work: - ✔✔ANSI Z133.1-2000
✔✔An easement agreement typically gives a utility a __________ __________ &
__________ on the property owned by another party. - ✔✔defined interest & use
✔✔The condition that allows electricity to flow from one object to another is called: -
✔✔potential
✔✔When significant work such as removals or herbicide use is to take place,
__________ __________ is necessary. - ✔✔written authorization
, ✔✔The time when crews return to normal working hours after being on-call or on 24-7
status: - ✔✔stand down
✔✔A results-based strategy designed to target trees as close as possible to the time
that they interfere with facilities is known as __________-__________-__________
management. - ✔✔just-in-time
✔✔What does the "I" stand for in IVM - ✔✔Integrated
✔✔Which clause of the Occupational Safety & Health Act requires that employers to
provide their employees with working conditions that are free of known dangers? -
✔✔General Duty clause
✔✔Utility pruning should use __________ & __________ pruning principals -
✔✔natural & targeted
✔✔Each worker is responsible for their own __________. - ✔✔safety
✔✔For arboricultural operations in the U.S., the most important standard to follow when
implementing a safety program is: - ✔✔ANSI Z133
✔✔A __________ __________ structure is a prioritized outline of job components that
must be completed for a successful project outcome. - ✔✔work breakdown
✔✔Crown reduction removes main branches to lower limbs no less than __________
the diameter of the original limb. - ✔✔1/3
✔✔What brush factor best determines low volume foliar versus high volume foliar
application appropriateness & selection? - ✔✔density
✔✔What is a Watt? - ✔✔a measure of electrical power
✔✔A tool used to determine the severity & likelihood of a risk: - ✔✔5 x 5 Matrix
✔✔When you are communicating with a customer & are using "Active Listening", you
show signs of __________, restate the customer's message to __________
__________, & temporarily suspend your __________. - ✔✔attention;
check meaning;
response
✔✔A phase-to-phase fault occurs when there is contact between: - ✔✔two or more
energized conductors
