CTS DUTY A- CREATING AV SOLUTIONS Exam |
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Terms in this set (44)
Needs Analysis/ Programming Phase Task 1: Gather Customer Information
Task 2: Conduct Initial Site Survey
Task 3: Evaluate Site Environment
Task 4: Develop an AV Project Scope
Gather customer information can be a telephone or conference call or series of
calls to determine what the customer needs to
accomplish with the AV system. Initial information,
such as site location, site logistics, and contact
information should be gathered and a site survey
should be scheduled.
Conduct initial site survey is the first visit to the site to gather measurements,
review existing documentation, plans and drawings,
and document the findings on a site survey
checklist or other form.
,Evaluate site environment is the process of analyzing the information
gathered during customer meetings and the initial
site survey to begin formulating the infrastructure
requirements for installing AV equipment. Any
barriers or constraints that would help inform the
design phase would be identified during the
evaluation step. Examples include determining the
best equipment placement and what infrastructure
modifications may be needed to best support the
intended use for the finished space.
Develop an AV project scope begins when all collected information is compiled
and analyzed to identify customer needs and
desires, issues that may arise during the Design
Phase, and potential solutions to design
constraints.
Needs Analysis Pyramid Top: End-User's Needs
Middle: Applications
Bottom: Tasks
Needs Analysis determines the nature of the systems, their
infrastructure, and the system budget. The most
crucial stage of the design process.
What does the Needs Analysis The nature of the systems, their infrastructure, and
determine? the system budget, including the impact of the
expense on the base building.
, Gathering Customer Information The first step to any project is to fully understand
the problem that the customer is trying to solve.
The information you gather from the customer
generally will fall into one of three categories as
part of conducting the Needs Analysis:
Needs
Applications
Tasks
Stakeholders those who have shared interest in the AV project. In
addition to the owners and end-users, stakeholders
also include financial backers, and allied trades that
will be involved in the design and development of
the proposed system. Essentially, any group that
has interest or investment in the AV project.
The initial site survey performed to gather information about the
physical space, which includes:
Assessing the overall building or site structure
The location of the project site within the building
or structure
The surrounding rooms and spaces
The spaces above and below the project site
The infrastructure such as electrical and HVAC
systems
Questions and Answers | Verified Solutions | 2026
Edition | Pass Guaranteed
Save
Terms in this set (44)
Needs Analysis/ Programming Phase Task 1: Gather Customer Information
Task 2: Conduct Initial Site Survey
Task 3: Evaluate Site Environment
Task 4: Develop an AV Project Scope
Gather customer information can be a telephone or conference call or series of
calls to determine what the customer needs to
accomplish with the AV system. Initial information,
such as site location, site logistics, and contact
information should be gathered and a site survey
should be scheduled.
Conduct initial site survey is the first visit to the site to gather measurements,
review existing documentation, plans and drawings,
and document the findings on a site survey
checklist or other form.
,Evaluate site environment is the process of analyzing the information
gathered during customer meetings and the initial
site survey to begin formulating the infrastructure
requirements for installing AV equipment. Any
barriers or constraints that would help inform the
design phase would be identified during the
evaluation step. Examples include determining the
best equipment placement and what infrastructure
modifications may be needed to best support the
intended use for the finished space.
Develop an AV project scope begins when all collected information is compiled
and analyzed to identify customer needs and
desires, issues that may arise during the Design
Phase, and potential solutions to design
constraints.
Needs Analysis Pyramid Top: End-User's Needs
Middle: Applications
Bottom: Tasks
Needs Analysis determines the nature of the systems, their
infrastructure, and the system budget. The most
crucial stage of the design process.
What does the Needs Analysis The nature of the systems, their infrastructure, and
determine? the system budget, including the impact of the
expense on the base building.
, Gathering Customer Information The first step to any project is to fully understand
the problem that the customer is trying to solve.
The information you gather from the customer
generally will fall into one of three categories as
part of conducting the Needs Analysis:
Needs
Applications
Tasks
Stakeholders those who have shared interest in the AV project. In
addition to the owners and end-users, stakeholders
also include financial backers, and allied trades that
will be involved in the design and development of
the proposed system. Essentially, any group that
has interest or investment in the AV project.
The initial site survey performed to gather information about the
physical space, which includes:
Assessing the overall building or site structure
The location of the project site within the building
or structure
The surrounding rooms and spaces
The spaces above and below the project site
The infrastructure such as electrical and HVAC
systems
