Assessment Quiz 2 :Cultural
Competency, SOAP Notes, and
Diagnostic Reasoning in Healthcare
Cultural competence in healthcare - ANSWER>The ability to provide care that respects patients' heritage, beliefs,
values, and backgrounds.
Cultural humility - ANSWER>Ongoing self-reflection, acknowledging biases, and respecting patient individuality.
How does culture impact healthcare? - ANSWER>Influences communication, health beliefs, diet, family dynamics,
and health-seeking behavior.
RESPECT Model - ANSWER>Framework for effective, patient-centered communication across cultures.
R in the RESPECT model - ANSWER>Rapport - connect socially, avoid assumptions.
E in the RESPECT model - ANSWER>Empathy - acknowledge and legitimize patient's feelings.
S in the RESPECT model - ANSWER>Support - help overcome barriers, involve family, reassure patient.
P in the RESPECT model - ANSWER>Partnership - work together, negotiate roles.
E in the RESPECT model (second E) - ANSWER>Explanations - clarify and check understanding.
C in the RESPECT model - ANSWER>Cultural Competence - respect beliefs, know biases.
T in the RESPECT model - ANSWER>Trust - build trust, recognize self-disclosure is difficult.
SOAP - ANSWER>Subjective, Objective, Assessment, Plan.
, Subjective section in SOAP - ANSWER>Patient's story/symptoms: CC, HPI, PMH, FH, PSH, ROS.
Objective section in SOAP - ANSWER>Provider findings: vitals, physical exam, labs, imaging.
Assessment section in SOAP - ANSWER>Working diagnosis, differential diagnoses, risk factors.
Plan section in SOAP - ANSWER>Next steps: tests, treatments, education, referrals, follow-up.
Chief Complaint (CC) in SOAP - ANSWER>Subjective - always in patient's own words.
Lab results in SOAP - ANSWER>Objective section.
Pertinent positives and negatives in SOAP - ANSWER>Assessment - supports or rules out diagnoses.
Medication list in SOAP - ANSWER>Subjective (PMH/Current Health Data).
Health maintenance needs and risk factors in SOAP - ANSWER>Assessment.
Referrals and patient education in SOAP - ANSWER>Plan.
Ways providers can reduce healthcare disparities - ANSWER>Use teach-back, welcome family support, use
interpreters, consider health literacy, address complaints thoughtfully, advocate for institutional accountability.
False fluency - ANSWER>Definition not provided in the notes.
Language Fluency - ANSWER>Assuming someone has language fluency without testing/verification.
Humanizing Patients - ANSWER>Builds trust and reduces unconscious bias in care.
Identifiers in History - ANSWER>Name, date, time, age, gender, race, occupation, referral source.