HMGT 223 exam #1 ACTUAL UPDATED QUESTIONS AND CORRECT ANSWERS
vision understand where you, where COULD be in 3-5 yrs, transformative steps, get to
the next level
mission KEY issues, helps align, COMMUNICATE
goals achieve mission & vision, bigger picture, achieved by objectives, 3-5
, objectives 3-5 to achieve goals, SMART
S specific
M measurable
A attainable
R realistic
T timely
tasks 3-5 per objective, stuff actually gets done
hierarchical org chart director > deputy directors > managers > assistant managers > workers; dashed
line: advisor; most common & efficient; more operations, chart grows; finance
strategic planning plan to strategize, 5-10 yr plan
strategic directions steps to achieve strategic plan
mission statement says WHAT WE DO but it should also say WHAT WE DON'T DO
KPI key performance indicators
hire to weakness
common org chart governance board > ceo/pres/boss/cfo/suite/coo/cio/chr > work for those
span of control how many people you control (6/8)
flat org chart ceo > workers; creative workplace; design; more effective
budget & personnel viewed as power
cross functional teams leader; work together; created; communicate; very common
silos bad design, popular in 90s, don't work together
manage _____ things, people
lead _____
facility master plan planning future development
operational plan short term, 1-2 yr
budget must support mission
vision understand where you, where COULD be in 3-5 yrs, transformative steps, get to
the next level
mission KEY issues, helps align, COMMUNICATE
goals achieve mission & vision, bigger picture, achieved by objectives, 3-5
, objectives 3-5 to achieve goals, SMART
S specific
M measurable
A attainable
R realistic
T timely
tasks 3-5 per objective, stuff actually gets done
hierarchical org chart director > deputy directors > managers > assistant managers > workers; dashed
line: advisor; most common & efficient; more operations, chart grows; finance
strategic planning plan to strategize, 5-10 yr plan
strategic directions steps to achieve strategic plan
mission statement says WHAT WE DO but it should also say WHAT WE DON'T DO
KPI key performance indicators
hire to weakness
common org chart governance board > ceo/pres/boss/cfo/suite/coo/cio/chr > work for those
span of control how many people you control (6/8)
flat org chart ceo > workers; creative workplace; design; more effective
budget & personnel viewed as power
cross functional teams leader; work together; created; communicate; very common
silos bad design, popular in 90s, don't work together
manage _____ things, people
lead _____
facility master plan planning future development
operational plan short term, 1-2 yr
budget must support mission
