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The Nurse is interviewing their patient. The nurse states "Can you tell
me exactly what you feel when you are having difficulty catching your
breath?" Which of the following communication techniques is the nurse
utilizing?
A) Attending to cues
B) Paraphrasing
C) Focusing
,D) Summarazing - ANSWER ✔✔C) Focusing
The nurse is obtaining a family health history when the client reports that
a grandparent has type 1 diabetes. Where can the nurse document this
information?
A) Present health/ illness
B) Family Genogram
C) Past Medical History
D) Health Belief Model - ANSWER ✔✔B) Family Genogram
The Nurse is interviewing a patient with acute pain. Which of the
following actions by the nurse should be preformed first?
A) Attempt to reduce the pain and complete the interview later
B) Interview the family to get the information needed
C) Document why the interview could not be completed at this time
D) Proceed very quickly with the interview - ANSWER ✔✔A) Attempt
to reduce the pain and complete the interview later
The nurse is interviewing her patient. The nurse says to the client "It
sounds like you do not like your new job because it is more stressful
,than you anticipated." Which of the following types of communication is
the nurse utilizing?
A) Questioning
B) Paraphrasing
C) Attending
D) Listening - ANSWER ✔✔B) Paraphrasing
In an interview, the nurse may find it necessary to take notes to aid his
or her memory later. Which statement is true regarding note-taking?
A) Note-taking may impede the nurse's observation of the patient's
nonverbal behaviors.
B) Note-taking allows the patient to continue at his or her own pace as
the nurse records what is said.
C) Note-taking allows the nurse to shift attention away from the patient,
resulting in an increased comfort level.
D) Note-taking allows the nurse to break eye contact with the patient,
which may increase his or her level of comfort. - ANSWER ✔✔A)
Note-taking may impede the nurse's observation of the patient's
nonverbal behaviors.
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, Page: 31 Some use of history forms and note-taking may be
unavoidable. But be aware that note-taking during the interview has
disadvantages. It breaks eye contact too often, and it shifts attention
away from the patient, which diminishes his or her sense of importance.
It also may interrupt the patient's narrative flow, and it impedes the
observation of the patient's nonverbal behavior.
During an interview, the nurse states, "You mentioned shortness of
breath. Tell me more about that." Which verbal skill is used with this
statement?
A) Reflection
B) Facilitation
C) Direct question
D) Open-ended question - ANSWER ✔✔D) Open-ended question
Page: 32 The open-ended question asks for narrative information. It
states the topic to be discussed but only in general terms. The nurse