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CNIT 480 EXAM 2 STUDY GUIDE QUESTIONS AND CORRECT ANSWERS

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CNIT 480 EXAM 2 STUDY GUIDE QUESTIONS AND CORRECT ANSWERS

Institution
CNIT 480
Course
CNIT 480

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____________ describes total costs incurred by an organization because the product does
not meet user requirements for example, rework or poor user productivity


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cost of non-conformance




Carry out the project management plan by performing the activities included in it
describes ______________


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direct and manage project work

,________________ contracts include incentive clauses based on the seller meeting certain
project objectives such as schedule targets or cost targets. (Win-Win) scenario with
shared risks.


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Cost-reimbursable




________ durations of critical tasks by adding more resources or changing their scope


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Shortening




Oversee project work to meet the performance objectives of the project describes
_________


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monitor and control the project work




Who developed PDSA (Plan, Do, Study, Act) and who made it famous?


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, developed by Walter Shewhart but made famous by Edwards Deming




___________ are costs that are not directly attributable to the activities of the project


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indirect costs




Crisis management is also referred to as ___________


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perpetual "fire fighting".




According to the Capability Maturity Model Integrated, the quality of a system is
highly influenced by the quality of the ___________ used to acquire, develop, and maintain
it


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process




In the project life cycle, when does the project charter happen?


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, between initiate and plan




___________ is making needed information available in a timely manner


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manage communications




In 1924, ____________ created the "control chart" to better understand variation and to
distinguish between "assignable-cause" and "chance-cause". In order to aid a manager
in making scientific, efficient, economical decisions, he developed Statistical Process
Control methods


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Walter Shewhart




______ is the degree to which a set of inherent characteristics fulfill requirements


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quality




__________ is the the totality of features and characteristics of a product or service that
bears on its ability to satisfy stated or implied needs

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Institution
CNIT 480
Course
CNIT 480

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