Ethics 311: Ethical Decision Making in Risk and Insurance
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COMPLETE (2026) (Latest Update 2026) UPDATE!!
Sadie, a new claims adjuster, was on the job just two months when she
recognized an ethical issue. She knew from her training that ethics
concern making often difficult decisions ......ANSWER......Ethics entail
knowing what to do when a situation presents more than one "right"
answer.
Greater North American Insurance Company encounters a recurring
claims situation in which it can choose to pay out either of two different
amounts for any given situation, depending on the interpretation of the
claim. There are no regulations that directly address the issue. The
policy they choose to formulate will be primarily based on which one of
the following? ......ANSWER......Ethics
Suzie is a trainer at an insurer who is conducting a class on ethics.
Which one of the following statements is correct concerning what she
needs to impress upon her students? ......ANSWER......Between two or
more right answers
Anil is a new customer service representative in a busy insurance
company sales department. In training, he is finding that his employer
greatly values acting professionally at all times. Anil should learn that
......ANSWER......Business ethics entail doing what is right in the context
of products and services and relationships with stakeholders.
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Which one of the following statements concerning laws is true?
......ANSWER......Laws impose a sense of societal decency and order.
Which one of the following best describes business ethics?
......ANSWER......Business ethics are, in reality, applied ethics.
Underwriter Jessica is confronted with an ethical issue involving an
applicant. She wants to handle it ethically. She should remember that
ethical behavior is primarily based on ......ANSWER......Reasoned
consideration of all issues surrounding a conflict.
The claims representatives at Insurance Company are taking an ethics
course where they are learning about handling moral, ethical, and legal
issues that may be encountered in their profession. Morals are
......ANSWER......A process by which decisions are made between right
and wrong.
Managers at Greater North American Insurance Company must deal
with ethical conflicts on a regular basis. Ethical conflicts frequently arise
because of ......ANSWER......The inherent needs of different parties.
Alexandria is a claims supervisor who demands that her claims
representatives are up to date on the latest insurance laws. She knows
that laws are important because laws can be said to
......ANSWER......Establish a code of appropriate behavior.
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