WGU D322 INTRODUCTION TO IT REVIEW EXAM
STUDY GUIDE QUESTIONS AND ANSWERS SURE A+
✔✔Which type of software includes programs such as Microsoft Word and PowerPoint?
- ✔✔Application
✔✔With ________ an IT department resources (i.e. servers, data storage) are located
outside of the organization and are accessible by anyone, anywhere. - ✔✔IaaS
(Infrastructure as a Service)
✔✔The scope of the project is considered what? - ✔✔The work that needs to be done
✔✔A scanner is a peripheral device for what system? - ✔✔I/O
✔✔best describes a hierarchical database format - ✔✔Data are modeled using parent-
child relationships.
✔✔This type of database is the most common format for storing data as it provides
users with a great deal of flexibility, allowing for multiple tables. - ✔✔Relational
✔✔A local area network (LAN) - ✔✔Allows hardware sharing within one office
✔✔As a new sales manager, Edgar is studying the historical and current sales report
numbers to determine the top three salespersons of the year. At which stage of the
DIKW hierarchy is Edgar working? - ✔✔Knowledge
✔✔The team will write a final report detailing the processes and outcomes of the project
in which project phase - ✔✔Closing
✔✔This server addresses protocols such as - ✔✔IMAP, POP3, SMTP, HTTP, MAPI,
and MIME?: eMail server
, ✔✔What external component will allow peripherals to be connected to the system unit
and connect additional input, output, storage, and communication devices? - ✔✔Ports
✔✔Platform as a Service (PaaS) - ✔✔A Platform as a Service is the ability to quickly
and consistently develop and deliver applications.
✔✔Which project phase consists of determining the objectives and activities, organizing
the activities, and estimating the time and costs? - ✔✔Executing & Controlling
✔✔The role of a ______ ______ is to respond to requests most typically come from
web browsers, such as HTTP. - ✔✔Web server
✔✔In this phase of testing the system is given to a segment of end users for testing
from their perspective before the final version is released. - ✔✔Beta
✔✔The _______ keyword in SQL is used to inform the DBMS what fields or attributes
are of interest (and where they are located, i.e. which table/relation they can be found
in). - ✔✔SELECT
✔✔This would NOT be considered hardware - ✔✔Word processor
✔✔Marcus has a summer job working at a real estate agency. He is entering client
addresses into the company's computer system. At which stage of the DIKW hierarchy
is Marcus working? - ✔✔Data
✔✔Select the statement that best describes the difference between software and
hardware. - ✔✔Computer software is developed by writing a program using
programming language whereas computer hardware is the physical components such
as memory modules and disk drives.
✔✔________, sometimes referred to as middleware, facilitate the communication of
hardware and software. - ✔✔Device driver
✔✔All of the following are compiled languages - ✔✔BASIC, Java, C++
✔✔This type of software is made freely available as source code. - ✔✔Open source
software
✔✔The difference between information systems and information technology - ✔✔An
information system does not have to use computer hardware; whereas information
technology requires the use of hardware and software.
STUDY GUIDE QUESTIONS AND ANSWERS SURE A+
✔✔Which type of software includes programs such as Microsoft Word and PowerPoint?
- ✔✔Application
✔✔With ________ an IT department resources (i.e. servers, data storage) are located
outside of the organization and are accessible by anyone, anywhere. - ✔✔IaaS
(Infrastructure as a Service)
✔✔The scope of the project is considered what? - ✔✔The work that needs to be done
✔✔A scanner is a peripheral device for what system? - ✔✔I/O
✔✔best describes a hierarchical database format - ✔✔Data are modeled using parent-
child relationships.
✔✔This type of database is the most common format for storing data as it provides
users with a great deal of flexibility, allowing for multiple tables. - ✔✔Relational
✔✔A local area network (LAN) - ✔✔Allows hardware sharing within one office
✔✔As a new sales manager, Edgar is studying the historical and current sales report
numbers to determine the top three salespersons of the year. At which stage of the
DIKW hierarchy is Edgar working? - ✔✔Knowledge
✔✔The team will write a final report detailing the processes and outcomes of the project
in which project phase - ✔✔Closing
✔✔This server addresses protocols such as - ✔✔IMAP, POP3, SMTP, HTTP, MAPI,
and MIME?: eMail server
, ✔✔What external component will allow peripherals to be connected to the system unit
and connect additional input, output, storage, and communication devices? - ✔✔Ports
✔✔Platform as a Service (PaaS) - ✔✔A Platform as a Service is the ability to quickly
and consistently develop and deliver applications.
✔✔Which project phase consists of determining the objectives and activities, organizing
the activities, and estimating the time and costs? - ✔✔Executing & Controlling
✔✔The role of a ______ ______ is to respond to requests most typically come from
web browsers, such as HTTP. - ✔✔Web server
✔✔In this phase of testing the system is given to a segment of end users for testing
from their perspective before the final version is released. - ✔✔Beta
✔✔The _______ keyword in SQL is used to inform the DBMS what fields or attributes
are of interest (and where they are located, i.e. which table/relation they can be found
in). - ✔✔SELECT
✔✔This would NOT be considered hardware - ✔✔Word processor
✔✔Marcus has a summer job working at a real estate agency. He is entering client
addresses into the company's computer system. At which stage of the DIKW hierarchy
is Marcus working? - ✔✔Data
✔✔Select the statement that best describes the difference between software and
hardware. - ✔✔Computer software is developed by writing a program using
programming language whereas computer hardware is the physical components such
as memory modules and disk drives.
✔✔________, sometimes referred to as middleware, facilitate the communication of
hardware and software. - ✔✔Device driver
✔✔All of the following are compiled languages - ✔✔BASIC, Java, C++
✔✔This type of software is made freely available as source code. - ✔✔Open source
software
✔✔The difference between information systems and information technology - ✔✔An
information system does not have to use computer hardware; whereas information
technology requires the use of hardware and software.
