Lean Six Sigma Yellow Belt
Certification
What is Lean Six Sigma used for? - answer- problem solving using data
- management philosophy
- can be used in any company function
- applies to manufacturing and services
Six Sigma means - answerentire process can go 6 standard deviations and still be
within the mean
In a normal distribution 1 - 1 gives what percent - answer68
In a normal distribution 2 - 2 gives what percent - answer95
In a normal distribution 3 - 3 gives what percent - answer99.7
Who created six sigma? - answerBill Motorola
Lean - answerelimination of waste
waste - answeranything that adds cost not value
What are the 8 sources of waste - answerDOWNTIME
Defects, overproduction, waiting, not engaging people, transportation, inventory, motion,
extra processing
What are the two lean frameworks? - answerDMAIC (existing process)
DMADV (new process)
DMAIC - answerDefine, measure, analyze, improve, control
Define - answer- identify problem/goal statement that is quantifiable
- identify business case (why the project matters)
- determine critical measures of customer satisfaction (CTQ)
CTQ - answerCritical to quality
- needs to be quantifiable
- never violate as means to a solution
quality - answermeeting/exceeding customer expectations
Certification
What is Lean Six Sigma used for? - answer- problem solving using data
- management philosophy
- can be used in any company function
- applies to manufacturing and services
Six Sigma means - answerentire process can go 6 standard deviations and still be
within the mean
In a normal distribution 1 - 1 gives what percent - answer68
In a normal distribution 2 - 2 gives what percent - answer95
In a normal distribution 3 - 3 gives what percent - answer99.7
Who created six sigma? - answerBill Motorola
Lean - answerelimination of waste
waste - answeranything that adds cost not value
What are the 8 sources of waste - answerDOWNTIME
Defects, overproduction, waiting, not engaging people, transportation, inventory, motion,
extra processing
What are the two lean frameworks? - answerDMAIC (existing process)
DMADV (new process)
DMAIC - answerDefine, measure, analyze, improve, control
Define - answer- identify problem/goal statement that is quantifiable
- identify business case (why the project matters)
- determine critical measures of customer satisfaction (CTQ)
CTQ - answerCritical to quality
- needs to be quantifiable
- never violate as means to a solution
quality - answermeeting/exceeding customer expectations
