GSCM 401 Exam 1 || 100% Actual Solutions.
SCM correct answers cooperation between different firms to create value for customers
operations management correct answers administration of transformation processes to create
value for customers by meeting their needs
SC&O Managment correct answers combining SCM and operations to serve customers. This
externalizes the view of a productive firm in a way that is healthy for the world, individual firms
and their global competitiveness
process design correct answers configuring inputs and resources in a way that provides value,
enhances quality, and is productive
process control correct answers The act of monitoring a process for its efficacy
process improvement correct answers A proactive effort to enhance process performance
process management correct answers The act of executing and controlling the productive
functions of a firm
How do companies globalize? correct answers Establishing operations in other parts of the world
Insourcing correct answers the practice of using an organization's own personnel or other
resources to accomplish a task
Outsourcing correct answers The process of moving production to another firm
nearsourcing correct answers Moving production to a supplier who is geographically closer to
where products are sold.
offshoring correct answers moving production to a foreign country
The SC&O model correct answers
primary supply chain flows and directions correct answers Product: Downstream
Monetary: Upstream
Information: Upstream
4 I's correct answers *impacting* customers, *improving* performance, *innovating* along the
supply chain, and *integrating* everything strategically
3 generic strategies correct answers cost, differentiation and focus/niche
Cost strategy example correct answers Walmart: The manufacturer produces products and
services in the lowest-cost ways.
, Differentiation strategy example correct answers Apple: The manufacturer produces products
and services with no defects, and production and service meets or exceeds scheduling deadlines.
Focus/niche strategy example correct answers Left-handed scissors:
*Fisher's Strategy model* correct answers Functional vs Interactive
Efficient supply chain and functional (match)
Responsive and interactive (match)
What is agility? correct answers The ability of a supply chain to respond quickly to short-term
changes in demand or supply.
What is adaptability? correct answers The capability to adjust a supply chain design to meet
major structural shifts in the market
Hoshin Kanri correct answers Policy deployment through a strategic planning process that
utilizes project-based improvement.
Order winner correct answers Attributes that differentiate a company's products.
Order qualifier correct answers Minimal necessary attributes that allow a firm to enter into and
compete in a market; a firm's strategy must account for these necessities.
types of relationships correct answers Transactional, complementary, synergistic
strategy execution hierarchy***** correct answers 1. Forecast and economic environment
2. Mission and vision
3. Voice of customer and market
4. Subplans
Operational Subplans correct answers Portions of the strategic plan pertaining to the differing
functional areas of the firm that help ensure attainment of strategic objectives.
"How we support the company strategy operationally"
SCOR model correct answers plan, source, make, deliver, return
This model gives the manager an effective tool for understanding and controlling how supply
chain processes affect the entire supply chain.
Types of metrics correct answers strategic, financial, relationship, operational
What are good metrics? correct answers Allows managers to make decisions based on facts
Strategic metrics (9)**** correct answers 1. # of units purchased
SCM correct answers cooperation between different firms to create value for customers
operations management correct answers administration of transformation processes to create
value for customers by meeting their needs
SC&O Managment correct answers combining SCM and operations to serve customers. This
externalizes the view of a productive firm in a way that is healthy for the world, individual firms
and their global competitiveness
process design correct answers configuring inputs and resources in a way that provides value,
enhances quality, and is productive
process control correct answers The act of monitoring a process for its efficacy
process improvement correct answers A proactive effort to enhance process performance
process management correct answers The act of executing and controlling the productive
functions of a firm
How do companies globalize? correct answers Establishing operations in other parts of the world
Insourcing correct answers the practice of using an organization's own personnel or other
resources to accomplish a task
Outsourcing correct answers The process of moving production to another firm
nearsourcing correct answers Moving production to a supplier who is geographically closer to
where products are sold.
offshoring correct answers moving production to a foreign country
The SC&O model correct answers
primary supply chain flows and directions correct answers Product: Downstream
Monetary: Upstream
Information: Upstream
4 I's correct answers *impacting* customers, *improving* performance, *innovating* along the
supply chain, and *integrating* everything strategically
3 generic strategies correct answers cost, differentiation and focus/niche
Cost strategy example correct answers Walmart: The manufacturer produces products and
services in the lowest-cost ways.
, Differentiation strategy example correct answers Apple: The manufacturer produces products
and services with no defects, and production and service meets or exceeds scheduling deadlines.
Focus/niche strategy example correct answers Left-handed scissors:
*Fisher's Strategy model* correct answers Functional vs Interactive
Efficient supply chain and functional (match)
Responsive and interactive (match)
What is agility? correct answers The ability of a supply chain to respond quickly to short-term
changes in demand or supply.
What is adaptability? correct answers The capability to adjust a supply chain design to meet
major structural shifts in the market
Hoshin Kanri correct answers Policy deployment through a strategic planning process that
utilizes project-based improvement.
Order winner correct answers Attributes that differentiate a company's products.
Order qualifier correct answers Minimal necessary attributes that allow a firm to enter into and
compete in a market; a firm's strategy must account for these necessities.
types of relationships correct answers Transactional, complementary, synergistic
strategy execution hierarchy***** correct answers 1. Forecast and economic environment
2. Mission and vision
3. Voice of customer and market
4. Subplans
Operational Subplans correct answers Portions of the strategic plan pertaining to the differing
functional areas of the firm that help ensure attainment of strategic objectives.
"How we support the company strategy operationally"
SCOR model correct answers plan, source, make, deliver, return
This model gives the manager an effective tool for understanding and controlling how supply
chain processes affect the entire supply chain.
Types of metrics correct answers strategic, financial, relationship, operational
What are good metrics? correct answers Allows managers to make decisions based on facts
Strategic metrics (9)**** correct answers 1. # of units purchased
