MGMT 401 Test 1 || A+ Verified Solutions.
Which of the following tasks would NOT typically represent an operations management activity
at Hard Rock Cafe?
A.
receiving a shipment of incoming food ingredients
B.
preparing an employee schedule
C.
designing an efficient layout
D.
filing a tax return correct answers D
The creation of goods and services is referred to as:
A.
formation.
B.
production.
C.
transformation.
D.
design. correct answers B
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A.
production/operations
B.
finance/accounting
C.
research and development
D.
marketing correct answers C
Which of the following activities at an airline is NOT an operations activity?
A.
sales
B.
flying
C.
catering
D.
crew scheduling correct answers A
A global network of organizations and activities that supply a firm with goods and services is
referred to as
, A.
a supply chain.
B.
production.
C.
business functions.
D.
operations management. correct answers A
Competition in the 21st century is no longer between companies; it is between
A.
individuals.
B.
supply chains.
C.
countries.
D.
technologies. correct answers B
A large percentage of the revenue of most firms is spent on which function?
A.
operations
B.
marketing
C.
finance
D.
research and development correct answers A
The father of scientific management is
A.
Henry L. Gantt.
B.
Henry Ford.
C.
Frederick W. Taylor.
D.
Eli Whitney. correct answers C
The person who believed that management must do more to improve the work environment and
processes so that quality can be improved was
A.
Walter Shewhart.
B.
Henry Ford.
C.
Which of the following tasks would NOT typically represent an operations management activity
at Hard Rock Cafe?
A.
receiving a shipment of incoming food ingredients
B.
preparing an employee schedule
C.
designing an efficient layout
D.
filing a tax return correct answers D
The creation of goods and services is referred to as:
A.
formation.
B.
production.
C.
transformation.
D.
design. correct answers B
Which of the following is NOT considered to be one of the three primary functions that all
organizations perform?
A.
production/operations
B.
finance/accounting
C.
research and development
D.
marketing correct answers C
Which of the following activities at an airline is NOT an operations activity?
A.
sales
B.
flying
C.
catering
D.
crew scheduling correct answers A
A global network of organizations and activities that supply a firm with goods and services is
referred to as
, A.
a supply chain.
B.
production.
C.
business functions.
D.
operations management. correct answers A
Competition in the 21st century is no longer between companies; it is between
A.
individuals.
B.
supply chains.
C.
countries.
D.
technologies. correct answers B
A large percentage of the revenue of most firms is spent on which function?
A.
operations
B.
marketing
C.
finance
D.
research and development correct answers A
The father of scientific management is
A.
Henry L. Gantt.
B.
Henry Ford.
C.
Frederick W. Taylor.
D.
Eli Whitney. correct answers C
The person who believed that management must do more to improve the work environment and
processes so that quality can be improved was
A.
Walter Shewhart.
B.
Henry Ford.
C.
