MGMT 401 Exam 1 || A+ Graded Already.
Q) Difference between leadership and management correct answers Leadership: the process of
developing ideas and a vision, living by values that support those ideas and that vision,
influencing others to embrace them in their own behaviors, and making hard decisions about
human and other resources.
Manager: directs, controls, and plans the work of others and is responsible for results.
Q) Describe the textbook's framework for learning about organizational behavior. correct
answers 1) key competencies
2) the individual in organizations
3) leadership and team behaviors in organizations
4) the organization itself
5) integrating cases
- the parts are dependent on each other. Very dynamic.
Q) What is a competency? correct answers is an interrelated cluster of knowledge, skills, and
abilities needed by an individual, team or organization for effective performance.
Q) What are the various competencies described in chapter 1? correct answers 1) Self (the
exception)
2) Diversity
3) Across Cultures
4) Communication
5) Teams
6) Change
7) Ethics
Q) How do the competencies contribute to effective performance? correct answers - Used to
select, develop, asses and promote employees to foster team and organizational effectiveness.
Competencies show how effective and knowledgeable a company is. Diversification helps set
standards to achieve a more appropriate goal.
Q)What are the basic features of groups and teams? correct answers
Teams Competency correct answers the knowledge, skills, and abilities to develop, support, and
lead groups to achieve goals.
Group correct answers is any number of people who share goals, often communicate with one
another over a period of time, and are few enough so that each individual may communicate with
all the others, person to person.
Team correct answers is a small number of employees with complementary competencies who
are committed to common performance goals and working relationships for which they hold
themselves mutually accountable.
, Friendship Group correct answers evolves informally to meet its members personal security,
esteem, and belonging needs.
Task Group correct answers created by management to accomplish certain organizational goals.
Informal Group correct answers one that develops out of the day-to-day activities, interactions,
and sentiments that the members have for each other.
Team Empowerment correct answers refers to the degree to which its members perceive the
group as (1) being competent and able to accomplish work-related tasks (potency), (2)
performing important and valuable tasks (meaningfulness), (3) having choice in how they carry
out their tasks (autonomy), and (4) experiencing a sense of importance and significance (impact)
in the work performed or goals achieved.
Q) What are the stages of team development? correct answers Forming, storming, norming,
performing, adjourning.
Forming correct answers team members often focus on defining goals and developing procedures
for performing their jobs.
Storming correct answers characterized by conflicts over work, relative priorities of goals, who
is to be responsible for what, and the directions of the team leaders.
Norming correct answers member behaviors evolve into a sharing of information, accepting of
different options, and attempting to make decisions that may require compromise.
Performing correct answers Members have usually come to trust and accept each other. Members
are willing to share their ideas and opinions without fear.
Adjourning correct answers Termination of task-related behaviors and disengagement from
interpersonal behaviors occur. Some members may simply be replaced and thus a sort of
recycling occurs through the earlier stages.
Common types of work-related teams correct answers Functional teams, problem solving teams,
cross-functional teams, self-managed, virtual and global teams.
Functional Teams correct answers usually includes employees who work together daily on
similar tasks and must coordinate their efforts.
Problem-Solving Teams correct answers is a team that has members who focus on a specific
issue, develop a potential solution, and can often take action within defined limits.
Cross-Functional Teams correct answers is a team that has members drawn from various work
areas whose goal is to identify and solve mutual problems.
Q) Difference between leadership and management correct answers Leadership: the process of
developing ideas and a vision, living by values that support those ideas and that vision,
influencing others to embrace them in their own behaviors, and making hard decisions about
human and other resources.
Manager: directs, controls, and plans the work of others and is responsible for results.
Q) Describe the textbook's framework for learning about organizational behavior. correct
answers 1) key competencies
2) the individual in organizations
3) leadership and team behaviors in organizations
4) the organization itself
5) integrating cases
- the parts are dependent on each other. Very dynamic.
Q) What is a competency? correct answers is an interrelated cluster of knowledge, skills, and
abilities needed by an individual, team or organization for effective performance.
Q) What are the various competencies described in chapter 1? correct answers 1) Self (the
exception)
2) Diversity
3) Across Cultures
4) Communication
5) Teams
6) Change
7) Ethics
Q) How do the competencies contribute to effective performance? correct answers - Used to
select, develop, asses and promote employees to foster team and organizational effectiveness.
Competencies show how effective and knowledgeable a company is. Diversification helps set
standards to achieve a more appropriate goal.
Q)What are the basic features of groups and teams? correct answers
Teams Competency correct answers the knowledge, skills, and abilities to develop, support, and
lead groups to achieve goals.
Group correct answers is any number of people who share goals, often communicate with one
another over a period of time, and are few enough so that each individual may communicate with
all the others, person to person.
Team correct answers is a small number of employees with complementary competencies who
are committed to common performance goals and working relationships for which they hold
themselves mutually accountable.
, Friendship Group correct answers evolves informally to meet its members personal security,
esteem, and belonging needs.
Task Group correct answers created by management to accomplish certain organizational goals.
Informal Group correct answers one that develops out of the day-to-day activities, interactions,
and sentiments that the members have for each other.
Team Empowerment correct answers refers to the degree to which its members perceive the
group as (1) being competent and able to accomplish work-related tasks (potency), (2)
performing important and valuable tasks (meaningfulness), (3) having choice in how they carry
out their tasks (autonomy), and (4) experiencing a sense of importance and significance (impact)
in the work performed or goals achieved.
Q) What are the stages of team development? correct answers Forming, storming, norming,
performing, adjourning.
Forming correct answers team members often focus on defining goals and developing procedures
for performing their jobs.
Storming correct answers characterized by conflicts over work, relative priorities of goals, who
is to be responsible for what, and the directions of the team leaders.
Norming correct answers member behaviors evolve into a sharing of information, accepting of
different options, and attempting to make decisions that may require compromise.
Performing correct answers Members have usually come to trust and accept each other. Members
are willing to share their ideas and opinions without fear.
Adjourning correct answers Termination of task-related behaviors and disengagement from
interpersonal behaviors occur. Some members may simply be replaced and thus a sort of
recycling occurs through the earlier stages.
Common types of work-related teams correct answers Functional teams, problem solving teams,
cross-functional teams, self-managed, virtual and global teams.
Functional Teams correct answers usually includes employees who work together daily on
similar tasks and must coordinate their efforts.
Problem-Solving Teams correct answers is a team that has members who focus on a specific
issue, develop a potential solution, and can often take action within defined limits.
Cross-Functional Teams correct answers is a team that has members drawn from various work
areas whose goal is to identify and solve mutual problems.
