NCCT MEDICAL ASSISTANT COMPREHENSIVE
UPDATED QUESTIONS AND ANSWERS SURE A+
✔✔Which of the following is generally included in monthly billing statements generated
in computerized account systems? - ✔✔All of the above
Contact information for both the practice and the patient, Services performed, charges,
payments, and a running balance, and aging of how long past due balances have
accrued
✔✔Which of the following types of check endorsement will ensure safety against
cashing by anyone else? - ✔✔Restrictive endorsement
✔✔In order to comply with the Truth in Lending Act, what must be done by a provider
who allows a patient to pay using installment payments? - ✔✔Have the patient sign a
written agreement outlining cost of services rendered and outstanding terms of the
agreement, including interest, only if there are at least five installments
✔✔Which of the following tools is used to measure how rapidly patient accounts are
being paid? - ✔✔Accounts receivable (A/R) ration
✔✔Which of the following is generally the last resort for collection of an overdue bill? -
✔✔Outside collection firm
✔✔When a patient has declared bankruptcy under Chapter 7, what should the medical
office do regarding their unpaid account? - ✔✔Send a proof-of-claim and a copy of the
patient's debt to bankruptcy court
✔✔An accounting software package that computerizes every aspect of running a
medical facility is known as a - ✔✔Total Practice Management System (TPMS)
✔✔Which of the following is an accounting system designed to generate informaton for
governmental or other external organizations? - ✔✔Financial accounting
, ✔✔If a practice uses an accrual basis for income reporting, when is the income
recorded? - ✔✔The date the charges were accrued
✔✔Which of the following is a fidelity bond purchased to guard against embezzlement
or other financial loss caused by any employee of a practice? - ✔✔Blanket-position
bond
✔✔When closing the facility, an administrative medical assistant should lock up - ✔✔All
of the above
cabinets used for record storage, cabinets used for storage of drugs named under the
Controlled Substances Act, petty cash and receipts
✔✔Which of the following is a good estimate of the number of chairs needed in a
waiting room? - ✔✔Two and a half seats per examination room
Two seats per provider per their hourly turnover
✔✔Which of the following is the type of internal computer memory that is used for
temporary storage of data and programs until saved? - ✔✔Random-access memory
(RAM)
✔✔Which of the following is a sign that an Internet site is definitely secure? - ✔✔Both
an https:// address and a padlock
✔✔The combination of various sources into a comprehensive electronic database for a
patient is known as a(n) - ✔✔Electronic health record (EHR)
✔✔Where is a good place to position a computer monitor relative to incoming light from
windows or artificial lighting? - ✔✔Such that the light is to the individual's side, parallel
to the sight line to the monitor
✔✔Which of the following types of calls cannot be handled by the medical assistant and
should be referred to the provider? - ✔✔Authorizing a prescription refill
✔✔When needed for administrative or medical purposes, a medical assistant can
always discuss information about a patient with their - ✔✔parent or legal guardian
✔✔which of the following is NOT true of encrypted email? - ✔✔it utilizes a virtual private
network (VPN) for security
✔✔the patient scheduling style in which several patients are scheduled in the first half
hour of each hour and then seen on a first-come, first-served basis is - ✔✔wave
scheduling
UPDATED QUESTIONS AND ANSWERS SURE A+
✔✔Which of the following is generally included in monthly billing statements generated
in computerized account systems? - ✔✔All of the above
Contact information for both the practice and the patient, Services performed, charges,
payments, and a running balance, and aging of how long past due balances have
accrued
✔✔Which of the following types of check endorsement will ensure safety against
cashing by anyone else? - ✔✔Restrictive endorsement
✔✔In order to comply with the Truth in Lending Act, what must be done by a provider
who allows a patient to pay using installment payments? - ✔✔Have the patient sign a
written agreement outlining cost of services rendered and outstanding terms of the
agreement, including interest, only if there are at least five installments
✔✔Which of the following tools is used to measure how rapidly patient accounts are
being paid? - ✔✔Accounts receivable (A/R) ration
✔✔Which of the following is generally the last resort for collection of an overdue bill? -
✔✔Outside collection firm
✔✔When a patient has declared bankruptcy under Chapter 7, what should the medical
office do regarding their unpaid account? - ✔✔Send a proof-of-claim and a copy of the
patient's debt to bankruptcy court
✔✔An accounting software package that computerizes every aspect of running a
medical facility is known as a - ✔✔Total Practice Management System (TPMS)
✔✔Which of the following is an accounting system designed to generate informaton for
governmental or other external organizations? - ✔✔Financial accounting
, ✔✔If a practice uses an accrual basis for income reporting, when is the income
recorded? - ✔✔The date the charges were accrued
✔✔Which of the following is a fidelity bond purchased to guard against embezzlement
or other financial loss caused by any employee of a practice? - ✔✔Blanket-position
bond
✔✔When closing the facility, an administrative medical assistant should lock up - ✔✔All
of the above
cabinets used for record storage, cabinets used for storage of drugs named under the
Controlled Substances Act, petty cash and receipts
✔✔Which of the following is a good estimate of the number of chairs needed in a
waiting room? - ✔✔Two and a half seats per examination room
Two seats per provider per their hourly turnover
✔✔Which of the following is the type of internal computer memory that is used for
temporary storage of data and programs until saved? - ✔✔Random-access memory
(RAM)
✔✔Which of the following is a sign that an Internet site is definitely secure? - ✔✔Both
an https:// address and a padlock
✔✔The combination of various sources into a comprehensive electronic database for a
patient is known as a(n) - ✔✔Electronic health record (EHR)
✔✔Where is a good place to position a computer monitor relative to incoming light from
windows or artificial lighting? - ✔✔Such that the light is to the individual's side, parallel
to the sight line to the monitor
✔✔Which of the following types of calls cannot be handled by the medical assistant and
should be referred to the provider? - ✔✔Authorizing a prescription refill
✔✔When needed for administrative or medical purposes, a medical assistant can
always discuss information about a patient with their - ✔✔parent or legal guardian
✔✔which of the following is NOT true of encrypted email? - ✔✔it utilizes a virtual private
network (VPN) for security
✔✔the patient scheduling style in which several patients are scheduled in the first half
hour of each hour and then seen on a first-come, first-served basis is - ✔✔wave
scheduling
