NCCT MEDICAL ASSISTANT 2026 EVALUATION TEST
QUESTIONS AND ANSWERS SURE A+
✔✔An incorrect dose of medication is delivered to a patient in the medical clinic. As a
result, the patient experienced mild kidney damage. The responsible health care
providers and/or clinic is at risk for which of the following?
A. Slander
B. Libel
C. Defamation
D. Negligence - ✔✔D. Negligence
✔✔The medical assistant reviews instructions with the patient with hypertension about
techniques to manage this condition at home. Which of the following statements by the
patient indicates teaching has been successful? (Select the three (3) correct answers.)
A. "I will take prescribed medications regularly at the same time each day."
B. "I will monitor my blood pressure and record readings daily."
C. "I will increase salt intake in my diet."
D. "I will incorporate moderate exercise into my daily routine."
E. "I will check my blood sugar regularly." - ✔✔A,B,D. "I will take prescribed medications
regularly at the same time each day.", "I will monitor my blood pressure and record
readings daily.", "I will incorporate moderate exercise into my daily routine."
✔✔A patient has refused to pay for a medical procedure that was performed six months
ago. The medical procedure was not listed under the patient's schedule of benefits, and
she is now fully responsible for all costs. Her account has now been turned over to a
collection agency. This scenario is most likely an example of failure of the medical office
assistant to properly
A. code the procedure.
B. bill the procedure.
C. explain the non-coverage billing policies.
D. explain the statute of limitations. - ✔✔C. explain the non-coverage billing policies.
,✔✔The endocrinologist requested the patient to return to the outpatient clinic the next
day for a glucose tolerance test. Which of the following preparations should the medical
assistant instruct the patient to do the night before the test?
A. NPO after midnight.
B. Ingest 10 ounces of oral glucose solution.
C. Refrain from tobacco use for 24 hours.
D. Drink at least 32 ounces of water. - ✔✔A. NPO after midnight.
✔✔Which of the following agencies are physicians required to maintain registration with
in order to prescribe, dispense, or administer controlled substances?
A. Food and Drug Administration (FDA)
B. Drug Enforcement Administration (DEA)
C. Department of Health and Human Services (DHHS)
D. American Medical Association (AMA) - ✔✔B. Drug Enforcement Administration
(DEA)
✔✔A medical assistant is hired at a Family Medical Practice. According to OSHA
requirements the medical assistant must be offered a vaccine within 10 days of hire,
free of charge. The medical assistant knows that this vaccination is to protect him from
which of the following?
A. Tetanus
B. Varicella
C. Hepatitis B
D. Haemophilus influenza - ✔✔C. Hepatitis B
✔✔Which government agency oversees HIPAA?
A. OIG
B. CMS
C. HHS
D. OSHA - ✔✔C. HHS
✔✔The patient presents to the pre-op clinic for a lithotripsy (ESWL) procedure. Which of
the following actions should the medical assistant take prior to witnessing the consent
form to ensure it is legally binding?
A. Verify the patient has not had anything to eat or drink for eight hours prior to the
procedure.
B. Obtain a copy of the patient's insurance card.
C. Confirm there is someone in the waiting room available to drive the patient home.
,D. Confirm the surgeon has explained all risks and benefits of the procedure. - ✔✔D.
Confirm the surgeon has explained all risks and benefits of the procedure.
✔✔Which of the following actions should the medical assistant take when disposing of a
needle following a venipuncture?
A. Recap the needle and place it immediately in a sharps container.
B. Push the needle guard over the needle until it clicks and then place in a biohazard
bag.
C. Place the needle with safety device activated immediately in a sharps container.
D. Recap the needle and place it on the blood collection tray. - ✔✔C. Place the needle
with safety device activated immediately in a sharps container.
✔✔Employees of a major automobile manufacturer are provided health insurance under
a master contract issued to their employer. Which of the following types of coverage
does this reflect?
A. Indemnity plan
B. Group policy
C. Coinsurance
D. Fee-for-service plan - ✔✔B. Group policy
✔✔A medical assistant is reviewing a patient's encounter that is documented in the
medical record prior to completing a CMS-1500 form. She notices that the physician
upcoded the encounter. The medical office assistant has the ethical obligation to
A. change the code.
B. debate the code.
C. alter the code.
D. down code the code. - ✔✔B. debate the code.
✔✔The medical assistant should stamp checks with the restrictive endorsement "for
deposit only" to prevent
A. overdraft fees.
B. nonsufficient funds.
C. stop-payment.
D. loss or theft. - ✔✔D. loss or theft.
✔✔The pictured rhythm is an example of which of the following?
A. Atrial flutter
B. Premature ventricular contraction
C. Sinus bradycardia
D. Ventricular tachycardia - ✔✔B. Premature ventricular contraction
, ✔✔The medical assistant applies pressure to the venipuncture site using gauze. After
two minutes the medical assistant observes that bleeding has not stopped. The next
appropriate action would be to
A. elevate the arm while applying pressure.
B. wrap the arm with a pressure dressing.
C. continue to apply pressure while bending the arm at the elbow.
D. notify the physician immediately. - ✔✔A. elevate the arm while applying pressure.
✔✔The medical assistant asks a patient, "How are you doing today?" The patient yells,
"How do you think I'm doing? I just got out of that terrible hospital and they didn't help
me at all! I still have cancer don't I?" The medical assistant recognizes that this patient
is most likely experiencing which of the following stages of dying/grief according to
Kubler-Ross?
A. Depression
B. Anger
C. Denial
D. Bargaining - ✔✔B. Anger
✔✔The medical assistant receives a call from an attorney requesting information about
an established patient's operative report. Which of the following actions is required prior
to fulfilling the request?
A. Call the patient to request verbal consent.
B. Check the patient's file for authorization of release of information listing the name of
the attorney.
C. Ask for the name and number of the attorney and return the call to confirm the
identity of the caller.
D. Refer the call to be handled by the physician directly to prevent liability. - ✔✔B.
Check the patient's file for authorization of release of information listing the name of the
attorney.
✔✔Which of the following complications occurs from prolonged lack of muscle use?
A. Hypertrophy
B. Atrophy
C. Tendonitis
D. Cellulitis - ✔✔B. Atrophy
✔✔Which of the following ECG leads records the electrical activity of the inferior surface
of the left ventricle and is closest to the heart?
A. Lead I
QUESTIONS AND ANSWERS SURE A+
✔✔An incorrect dose of medication is delivered to a patient in the medical clinic. As a
result, the patient experienced mild kidney damage. The responsible health care
providers and/or clinic is at risk for which of the following?
A. Slander
B. Libel
C. Defamation
D. Negligence - ✔✔D. Negligence
✔✔The medical assistant reviews instructions with the patient with hypertension about
techniques to manage this condition at home. Which of the following statements by the
patient indicates teaching has been successful? (Select the three (3) correct answers.)
A. "I will take prescribed medications regularly at the same time each day."
B. "I will monitor my blood pressure and record readings daily."
C. "I will increase salt intake in my diet."
D. "I will incorporate moderate exercise into my daily routine."
E. "I will check my blood sugar regularly." - ✔✔A,B,D. "I will take prescribed medications
regularly at the same time each day.", "I will monitor my blood pressure and record
readings daily.", "I will incorporate moderate exercise into my daily routine."
✔✔A patient has refused to pay for a medical procedure that was performed six months
ago. The medical procedure was not listed under the patient's schedule of benefits, and
she is now fully responsible for all costs. Her account has now been turned over to a
collection agency. This scenario is most likely an example of failure of the medical office
assistant to properly
A. code the procedure.
B. bill the procedure.
C. explain the non-coverage billing policies.
D. explain the statute of limitations. - ✔✔C. explain the non-coverage billing policies.
,✔✔The endocrinologist requested the patient to return to the outpatient clinic the next
day for a glucose tolerance test. Which of the following preparations should the medical
assistant instruct the patient to do the night before the test?
A. NPO after midnight.
B. Ingest 10 ounces of oral glucose solution.
C. Refrain from tobacco use for 24 hours.
D. Drink at least 32 ounces of water. - ✔✔A. NPO after midnight.
✔✔Which of the following agencies are physicians required to maintain registration with
in order to prescribe, dispense, or administer controlled substances?
A. Food and Drug Administration (FDA)
B. Drug Enforcement Administration (DEA)
C. Department of Health and Human Services (DHHS)
D. American Medical Association (AMA) - ✔✔B. Drug Enforcement Administration
(DEA)
✔✔A medical assistant is hired at a Family Medical Practice. According to OSHA
requirements the medical assistant must be offered a vaccine within 10 days of hire,
free of charge. The medical assistant knows that this vaccination is to protect him from
which of the following?
A. Tetanus
B. Varicella
C. Hepatitis B
D. Haemophilus influenza - ✔✔C. Hepatitis B
✔✔Which government agency oversees HIPAA?
A. OIG
B. CMS
C. HHS
D. OSHA - ✔✔C. HHS
✔✔The patient presents to the pre-op clinic for a lithotripsy (ESWL) procedure. Which of
the following actions should the medical assistant take prior to witnessing the consent
form to ensure it is legally binding?
A. Verify the patient has not had anything to eat or drink for eight hours prior to the
procedure.
B. Obtain a copy of the patient's insurance card.
C. Confirm there is someone in the waiting room available to drive the patient home.
,D. Confirm the surgeon has explained all risks and benefits of the procedure. - ✔✔D.
Confirm the surgeon has explained all risks and benefits of the procedure.
✔✔Which of the following actions should the medical assistant take when disposing of a
needle following a venipuncture?
A. Recap the needle and place it immediately in a sharps container.
B. Push the needle guard over the needle until it clicks and then place in a biohazard
bag.
C. Place the needle with safety device activated immediately in a sharps container.
D. Recap the needle and place it on the blood collection tray. - ✔✔C. Place the needle
with safety device activated immediately in a sharps container.
✔✔Employees of a major automobile manufacturer are provided health insurance under
a master contract issued to their employer. Which of the following types of coverage
does this reflect?
A. Indemnity plan
B. Group policy
C. Coinsurance
D. Fee-for-service plan - ✔✔B. Group policy
✔✔A medical assistant is reviewing a patient's encounter that is documented in the
medical record prior to completing a CMS-1500 form. She notices that the physician
upcoded the encounter. The medical office assistant has the ethical obligation to
A. change the code.
B. debate the code.
C. alter the code.
D. down code the code. - ✔✔B. debate the code.
✔✔The medical assistant should stamp checks with the restrictive endorsement "for
deposit only" to prevent
A. overdraft fees.
B. nonsufficient funds.
C. stop-payment.
D. loss or theft. - ✔✔D. loss or theft.
✔✔The pictured rhythm is an example of which of the following?
A. Atrial flutter
B. Premature ventricular contraction
C. Sinus bradycardia
D. Ventricular tachycardia - ✔✔B. Premature ventricular contraction
, ✔✔The medical assistant applies pressure to the venipuncture site using gauze. After
two minutes the medical assistant observes that bleeding has not stopped. The next
appropriate action would be to
A. elevate the arm while applying pressure.
B. wrap the arm with a pressure dressing.
C. continue to apply pressure while bending the arm at the elbow.
D. notify the physician immediately. - ✔✔A. elevate the arm while applying pressure.
✔✔The medical assistant asks a patient, "How are you doing today?" The patient yells,
"How do you think I'm doing? I just got out of that terrible hospital and they didn't help
me at all! I still have cancer don't I?" The medical assistant recognizes that this patient
is most likely experiencing which of the following stages of dying/grief according to
Kubler-Ross?
A. Depression
B. Anger
C. Denial
D. Bargaining - ✔✔B. Anger
✔✔The medical assistant receives a call from an attorney requesting information about
an established patient's operative report. Which of the following actions is required prior
to fulfilling the request?
A. Call the patient to request verbal consent.
B. Check the patient's file for authorization of release of information listing the name of
the attorney.
C. Ask for the name and number of the attorney and return the call to confirm the
identity of the caller.
D. Refer the call to be handled by the physician directly to prevent liability. - ✔✔B.
Check the patient's file for authorization of release of information listing the name of the
attorney.
✔✔Which of the following complications occurs from prolonged lack of muscle use?
A. Hypertrophy
B. Atrophy
C. Tendonitis
D. Cellulitis - ✔✔B. Atrophy
✔✔Which of the following ECG leads records the electrical activity of the inferior surface
of the left ventricle and is closest to the heart?
A. Lead I
