CERTIFIED HEALTHCARE SAFETY CHSP 2026 EXAMS
PAPER ALL QUESTIONS AND ANSWERS SURE A+
✔✔extroverted-affluent traveler - ✔✔a business traveler who is typically young, affluent,
and either self-employed, a top-level executive, or a professional. these travelers are
not concerned with saving money and favor fashionable properties with lots of
amenities.
✔✔in-room refreshment center - ✔✔a small refrigerator or cabinet in the guest room
that holds beverages and snack items. also called a minibar.
✔✔no-frills traveler - ✔✔typically a middle to upper management businessperson who
only wants a clean, comfortable, and quiet room at a fair price and who has little interest
in socializing.
✔✔airline tour - ✔✔a tour whose primary mode of transportation is by airplane
✔✔boutique - ✔✔generally a small hotel that is trendy, stylish, and unique. also called
"lifestyle" properties, _________ hotels are known for their ambiance, personalized
service, and posh amenities.
✔✔commissionable tour - ✔✔any packaged tour made available to individuals or
groups through a travel agency that entitles a travel agent to receive a commission for
its sale
✔✔focus group - ✔✔a group of past or prospective customers assembled to discuss a
hospitality product or brand, guided by a trained moderator
✔✔group sales allotment - ✔✔The number of rooms a lodging property sets aside for
group and tour business.
✔✔hub and spoke - ✔✔a group tour that uses a central destination and supplements
the tour itinerary with day excursions to other area sites, attractions, restaurants,
shopping area, or entertainment venues.
, ✔✔intermodal tour - ✔✔a tour that involves more than one form of transportation (air-
motorcoach, for example)
✔✔motorcoach charter - ✔✔a group of people traveling together who select a
destination and then contract a motorcoach company to charter or rent a bus to take
them to their destination
✔✔motorcoach tour - ✔✔a tour for which the primary mode of transportation is
motorcoach or bus
✔✔net wholesale rates - ✔✔a discounted tour rate offered to a wholesaler or tour
operator, who will mark it up before selling tour space to consumers
✔✔tour - ✔✔any prearranged (but not necessarily prepaid) journey to one or more
places and back to the point of origin
✔✔tour broker - ✔✔in the US, a travel professional licensed by the federal interstate
commerce commission to put together package motorcoach tours in the US, and in
some cases, Canada. Also called a motorcoach broker or tour operator.
✔✔tour intermediary - ✔✔a travel professional, such as a tour broker, tour wholesaler,
or retail travel agent, who arranges group tours
✔✔tour voucher - ✔✔a document issued by tour brokers to be exchanged for
accommodations, meals, sight-seeing, and other services. sometimes called a coupon.
✔✔tour wholesaler - ✔✔a travel professional who puts tour packages together that
usually involve air transportation
✔✔vacation ownership - ✔✔also known as interval ownership or timesharing; typically
involves purchasing the title to a specific period of time at a lodging unit at a particular
property
✔✔consortium - ✔✔a group of travel agencies that have combined their buying power
to obtain more favorable rates. a _____ provides its member agencies with all the
services required for complete travel. Examples include ABC Corporate Services,
Hickory Travel Systems, and TravelSavers.
✔✔familiarization - ✔✔__________ (fam) tour - a complimentary or reduced-rate travel
program. a ____________ tour is designed to acquaint travel agents, meeting planners,
travel writers, and others with a property or destination in order to stimulate sales
PAPER ALL QUESTIONS AND ANSWERS SURE A+
✔✔extroverted-affluent traveler - ✔✔a business traveler who is typically young, affluent,
and either self-employed, a top-level executive, or a professional. these travelers are
not concerned with saving money and favor fashionable properties with lots of
amenities.
✔✔in-room refreshment center - ✔✔a small refrigerator or cabinet in the guest room
that holds beverages and snack items. also called a minibar.
✔✔no-frills traveler - ✔✔typically a middle to upper management businessperson who
only wants a clean, comfortable, and quiet room at a fair price and who has little interest
in socializing.
✔✔airline tour - ✔✔a tour whose primary mode of transportation is by airplane
✔✔boutique - ✔✔generally a small hotel that is trendy, stylish, and unique. also called
"lifestyle" properties, _________ hotels are known for their ambiance, personalized
service, and posh amenities.
✔✔commissionable tour - ✔✔any packaged tour made available to individuals or
groups through a travel agency that entitles a travel agent to receive a commission for
its sale
✔✔focus group - ✔✔a group of past or prospective customers assembled to discuss a
hospitality product or brand, guided by a trained moderator
✔✔group sales allotment - ✔✔The number of rooms a lodging property sets aside for
group and tour business.
✔✔hub and spoke - ✔✔a group tour that uses a central destination and supplements
the tour itinerary with day excursions to other area sites, attractions, restaurants,
shopping area, or entertainment venues.
, ✔✔intermodal tour - ✔✔a tour that involves more than one form of transportation (air-
motorcoach, for example)
✔✔motorcoach charter - ✔✔a group of people traveling together who select a
destination and then contract a motorcoach company to charter or rent a bus to take
them to their destination
✔✔motorcoach tour - ✔✔a tour for which the primary mode of transportation is
motorcoach or bus
✔✔net wholesale rates - ✔✔a discounted tour rate offered to a wholesaler or tour
operator, who will mark it up before selling tour space to consumers
✔✔tour - ✔✔any prearranged (but not necessarily prepaid) journey to one or more
places and back to the point of origin
✔✔tour broker - ✔✔in the US, a travel professional licensed by the federal interstate
commerce commission to put together package motorcoach tours in the US, and in
some cases, Canada. Also called a motorcoach broker or tour operator.
✔✔tour intermediary - ✔✔a travel professional, such as a tour broker, tour wholesaler,
or retail travel agent, who arranges group tours
✔✔tour voucher - ✔✔a document issued by tour brokers to be exchanged for
accommodations, meals, sight-seeing, and other services. sometimes called a coupon.
✔✔tour wholesaler - ✔✔a travel professional who puts tour packages together that
usually involve air transportation
✔✔vacation ownership - ✔✔also known as interval ownership or timesharing; typically
involves purchasing the title to a specific period of time at a lodging unit at a particular
property
✔✔consortium - ✔✔a group of travel agencies that have combined their buying power
to obtain more favorable rates. a _____ provides its member agencies with all the
services required for complete travel. Examples include ABC Corporate Services,
Hickory Travel Systems, and TravelSavers.
✔✔familiarization - ✔✔__________ (fam) tour - a complimentary or reduced-rate travel
program. a ____________ tour is designed to acquaint travel agents, meeting planners,
travel writers, and others with a property or destination in order to stimulate sales
