NAB RCAL EXAMS SCRIPT UPDATED QUESTIONS
AND ANSWERS SURE A+
✔✔Net Worth Formula - ✔✔Assets - Liabilities
✔✔Dementia Living Environment - ✔✔Residential living with clinical aspects. safe,
quiet, secured
✔✔Effective Claims Management for working with insurance agencies - ✔✔components
of the claims handling process include developing strategies to cut costs and reduce
fraud while keeping customers satisfied
✔✔Corporate Compliance Programs - ✔✔assist providers and their agents and develop
effective internal controls that promote adherence to applicable federal and state law
✔✔Leadership (vs. management) - ✔✔produces change and movement, motivates,
communicates goals, creates vision
✔✔Management (vs leadership) - ✔✔Produces order and consistency, agenda,
timetable, structure, develops incentives, corrective actions, etc.
✔✔Mission Statement - ✔✔Public document, short (tshirt), purpose of ALF
✔✔Vision statement - ✔✔Usually private internal documents, expresses what the
organization should become using the mission, where it wants to go strategically.
✔✔Organizational Values - ✔✔accompany mission statement, describes key behaviors
that are expected of staff
✔✔Cash Flow - ✔✔Cash receipts less cash disbursements from a given operation or
set of operations from a period of time
, ✔✔Balance sheet - ✔✔Snapshot/point in time of what a company owns and owes.
Summarizes assets, liabilities and shareholder equity at a specific point in time.
✔✔Income statement (or statement of financial position) - ✔✔How much revenue and
profit generated over a certain period of time
✔✔Interest coverage - ✔✔What portion of debt interest is covered by a company cash
flow situation (EBITDA/Interest expense)
✔✔Capital - ✔✔typically $500 or more, 1 year or more life. Money invested in company.
✔✔chart of accounts - ✔✔A list of every account (5 groups: ass, Lia, capital, Rev,
expenses)
✔✔Variable cost - ✔✔Fluctuate directly with changes in census (i.e. food, salary)
✔✔Fixed cost - ✔✔Do not relate to changes in census.
✔✔Direct cost - ✔✔Cost that are directly attributable to providing resident care (i.e.
salaries, payroll, pay taxes, benefits, supplies)
✔✔Indirect cost - ✔✔i.e. administrative salary, depreciation
✔✔5 steps of budgeting - ✔✔Assessing environment, Programming, Developing
operating budget, Building cash budget, Determing capital budget
✔✔How often should goals and objectives be evaluated? - ✔✔Annual basis, at least
✔✔Patient Self-Determination Act of 1990 - ✔✔protects patient rights including the right
to agree to or refuse medical treatment (gives patients right to choose health care
decisions when entering hospital)
✔✔DPOA vs POA - ✔✔DPOA just includes language that means the documents covers
individual when they become incapacitated
✔✔Quality Assurance - ✔✔looks at actions to ensure services conform to standards
✔✔Team building is a key component of which management style? - ✔✔Participatory
(encourages managers to share knowledge, work together)
✔✔advance directives - ✔✔A legal document designed to indicate a person's wishes
regarding care in case of a terminal illness or during the dying process
AND ANSWERS SURE A+
✔✔Net Worth Formula - ✔✔Assets - Liabilities
✔✔Dementia Living Environment - ✔✔Residential living with clinical aspects. safe,
quiet, secured
✔✔Effective Claims Management for working with insurance agencies - ✔✔components
of the claims handling process include developing strategies to cut costs and reduce
fraud while keeping customers satisfied
✔✔Corporate Compliance Programs - ✔✔assist providers and their agents and develop
effective internal controls that promote adherence to applicable federal and state law
✔✔Leadership (vs. management) - ✔✔produces change and movement, motivates,
communicates goals, creates vision
✔✔Management (vs leadership) - ✔✔Produces order and consistency, agenda,
timetable, structure, develops incentives, corrective actions, etc.
✔✔Mission Statement - ✔✔Public document, short (tshirt), purpose of ALF
✔✔Vision statement - ✔✔Usually private internal documents, expresses what the
organization should become using the mission, where it wants to go strategically.
✔✔Organizational Values - ✔✔accompany mission statement, describes key behaviors
that are expected of staff
✔✔Cash Flow - ✔✔Cash receipts less cash disbursements from a given operation or
set of operations from a period of time
, ✔✔Balance sheet - ✔✔Snapshot/point in time of what a company owns and owes.
Summarizes assets, liabilities and shareholder equity at a specific point in time.
✔✔Income statement (or statement of financial position) - ✔✔How much revenue and
profit generated over a certain period of time
✔✔Interest coverage - ✔✔What portion of debt interest is covered by a company cash
flow situation (EBITDA/Interest expense)
✔✔Capital - ✔✔typically $500 or more, 1 year or more life. Money invested in company.
✔✔chart of accounts - ✔✔A list of every account (5 groups: ass, Lia, capital, Rev,
expenses)
✔✔Variable cost - ✔✔Fluctuate directly with changes in census (i.e. food, salary)
✔✔Fixed cost - ✔✔Do not relate to changes in census.
✔✔Direct cost - ✔✔Cost that are directly attributable to providing resident care (i.e.
salaries, payroll, pay taxes, benefits, supplies)
✔✔Indirect cost - ✔✔i.e. administrative salary, depreciation
✔✔5 steps of budgeting - ✔✔Assessing environment, Programming, Developing
operating budget, Building cash budget, Determing capital budget
✔✔How often should goals and objectives be evaluated? - ✔✔Annual basis, at least
✔✔Patient Self-Determination Act of 1990 - ✔✔protects patient rights including the right
to agree to or refuse medical treatment (gives patients right to choose health care
decisions when entering hospital)
✔✔DPOA vs POA - ✔✔DPOA just includes language that means the documents covers
individual when they become incapacitated
✔✔Quality Assurance - ✔✔looks at actions to ensure services conform to standards
✔✔Team building is a key component of which management style? - ✔✔Participatory
(encourages managers to share knowledge, work together)
✔✔advance directives - ✔✔A legal document designed to indicate a person's wishes
regarding care in case of a terminal illness or during the dying process
