NAB RCAL UPDATED EXAM COMPREHENSIVE
QUESTIONS AND ANSWERS SURE A+
✔✔Management - ✔✔Ability to achieve common goals through the organization and
productivity. Create environment to work with no friction
✔✔Ombudsman - ✔✔Advocate, nationally funded by the Admin on Aging and
administered by state agencies
✔✔Shewart Cycle- continuous quality improvement model - ✔✔Plan, Do, Check, Act
(PDCA)
✔✔Organizing - ✔✔Management function involving grouping of people and activities,
assigning roles, delegation of authority
✔✔Planning - ✔✔management function that involves setting goals, assigning roles,
establishing guidelines
✔✔Quality Improvement - ✔✔Ongoing, relates to quality of care/life/safety of residents
✔✔Strategic Planning - ✔✔Re-evaluate mission, identify short and long-term goals,
select strategies and policies for achieving those goals
✔✔Empoyee's "Right to know" - ✔✔OSHA guidelines. What chemicals they work with
and hazards of working with those substances
✔✔Family and Medical Leave Act (FMLA) - ✔✔Federal law requiring organizations with
50 or more employees to provide up to 12 weeks of unpaid leave (12 months employed
by the company with 1250hrs)
✔✔Hiring records should be kept for - ✔✔1 year- keep equal employment info separate
, ✔✔Basic Employee Information (example: I-9) should be kept for - ✔✔3 years after hire
or 1 year after fire, whichever is later
✔✔Payroll and tax records should be kept for - ✔✔4 years
✔✔Employment actions (hires, promotions, layoffs, test results, etc.) should be kept for
- ✔✔1 year from date of action
✔✔Job-related illnesses and injuries paperwork should be kept for - ✔✔5 years
✔✔Disability accommodations paperwork should be kept for - ✔✔1 year
✔✔Medical exam paperwork, toxic substance exposure records and BB pathogen
records should be kept for - ✔✔30 years
✔✔FMLA paperwork should be kept for - ✔✔3 years
✔✔ADA hallway, doorway, and T-space inches requirements? - ✔✔36, 32, 60
✔✔ Breakeven Point? - ✔✔total cost = total revenue
✔✔Working capital ratio - ✔✔current assets / current liabilities
✔✔Acid-test (quick) ratio - ✔✔(cash + AR + short-term investments) / current liabilities
✔✔debt to assets ratio - ✔✔total liabilities/total assets
✔✔FTE (full time equivalent) - ✔✔total number of hours per employee in a week / 40
(i.e. 12+14+40+30 div. by 40)
✔✔Profit margin - ✔✔NOI/Tot. Revenue. Defined as "income to sales. 2 types, gross
prof margin and net prof margin)
✔✔Net Operating Income (NOI) - ✔✔Total (gross) Revenue - operating expenses
✔✔Occupancy rate - ✔✔(# of resident days/facility beds) x 365
✔✔HCS - ✔✔Hazard Communication Standard. OSHA standard requiring employers to
inform workers of potentially hazardous chemicals.
✔✔Balance sheet formula - ✔✔Assets = Liabilities + Shareholders Equity
✔✔EBITDA - ✔✔Earnings before interest, taxes, depreciation, and amortization
QUESTIONS AND ANSWERS SURE A+
✔✔Management - ✔✔Ability to achieve common goals through the organization and
productivity. Create environment to work with no friction
✔✔Ombudsman - ✔✔Advocate, nationally funded by the Admin on Aging and
administered by state agencies
✔✔Shewart Cycle- continuous quality improvement model - ✔✔Plan, Do, Check, Act
(PDCA)
✔✔Organizing - ✔✔Management function involving grouping of people and activities,
assigning roles, delegation of authority
✔✔Planning - ✔✔management function that involves setting goals, assigning roles,
establishing guidelines
✔✔Quality Improvement - ✔✔Ongoing, relates to quality of care/life/safety of residents
✔✔Strategic Planning - ✔✔Re-evaluate mission, identify short and long-term goals,
select strategies and policies for achieving those goals
✔✔Empoyee's "Right to know" - ✔✔OSHA guidelines. What chemicals they work with
and hazards of working with those substances
✔✔Family and Medical Leave Act (FMLA) - ✔✔Federal law requiring organizations with
50 or more employees to provide up to 12 weeks of unpaid leave (12 months employed
by the company with 1250hrs)
✔✔Hiring records should be kept for - ✔✔1 year- keep equal employment info separate
, ✔✔Basic Employee Information (example: I-9) should be kept for - ✔✔3 years after hire
or 1 year after fire, whichever is later
✔✔Payroll and tax records should be kept for - ✔✔4 years
✔✔Employment actions (hires, promotions, layoffs, test results, etc.) should be kept for
- ✔✔1 year from date of action
✔✔Job-related illnesses and injuries paperwork should be kept for - ✔✔5 years
✔✔Disability accommodations paperwork should be kept for - ✔✔1 year
✔✔Medical exam paperwork, toxic substance exposure records and BB pathogen
records should be kept for - ✔✔30 years
✔✔FMLA paperwork should be kept for - ✔✔3 years
✔✔ADA hallway, doorway, and T-space inches requirements? - ✔✔36, 32, 60
✔✔ Breakeven Point? - ✔✔total cost = total revenue
✔✔Working capital ratio - ✔✔current assets / current liabilities
✔✔Acid-test (quick) ratio - ✔✔(cash + AR + short-term investments) / current liabilities
✔✔debt to assets ratio - ✔✔total liabilities/total assets
✔✔FTE (full time equivalent) - ✔✔total number of hours per employee in a week / 40
(i.e. 12+14+40+30 div. by 40)
✔✔Profit margin - ✔✔NOI/Tot. Revenue. Defined as "income to sales. 2 types, gross
prof margin and net prof margin)
✔✔Net Operating Income (NOI) - ✔✔Total (gross) Revenue - operating expenses
✔✔Occupancy rate - ✔✔(# of resident days/facility beds) x 365
✔✔HCS - ✔✔Hazard Communication Standard. OSHA standard requiring employers to
inform workers of potentially hazardous chemicals.
✔✔Balance sheet formula - ✔✔Assets = Liabilities + Shareholders Equity
✔✔EBITDA - ✔✔Earnings before interest, taxes, depreciation, and amortization
