NAB RCAL UPDATED 2026 ACTUAL QUESTIONS
AND ANSWERS SURE A+
✔✔living will - ✔✔A document that indicates what medical intervention an individual
wants if he or she becomes incapable of expressing those wishes.
✔✔When a resident is not competent to make medical decisions, the court may appoint
a: - ✔✔Patient advocate
✔✔Resident Council: Advisory Group - ✔✔Provides opportunity for discussion on
facility policies, activities, concerns, and resolution of grievance. Resident Council: or
Advisory Group gives residents a voice in LTC operations. Members include residents,
facility staff members to include nurse aides, representatives from the community.
✔✔sexual harassment - ✔✔comments, gestures, or physical contacts of a sexual
nature that are deliberate, repeated, and unwelcome
✔✔harrassment - ✔✔behavior that is threatening or offensive to other people
✔✔OSHA - ✔✔Requires employees to maintain a log of certain illness and injury
✔✔Shared-risk agreement - ✔✔agreement between a health care provider and a
resident or surrogate decision-maker, in which the resident assumes certain risks in
exchange for the provider's accommodation of a preference of the resident or surrogate
decision-maker acting on behalf of the resident.
✔✔Effective Claims Management - ✔✔all about finding the balance with
communication. In business, this means filing an employee claim early, staying in
regular contact with the employee and the insurance provider, and maintaining
consistent communication between the two.
,✔✔Corporate Compliance Programs - ✔✔a formal program specifying an organization's
policies, procedures, and actions within a process to help prevent and detect violations
of laws and regulations.
✔✔Safety Committee Program - ✔✔comprised of a group of employees who value the
safety and well-being of their peers and the continuous success of the organization. It's
an effective way to improve safety behavior and performance in the workplace and to
encourage workers to support the organization's safety program.
✔✔Accrual Basis Accounting - ✔✔reporting income when it is earned and expenses
when they are incurred
✔✔Cash Basis Accounting - ✔✔Reporting income when the cash is received and
expenses when the cash is paid.
✔✔Capital Expenses - ✔✔long-term investments in land, buildings, or equipment
✔✔Symptoms of dehydration - ✔✔Nausea, dizziness, sunken eyes, fever,
hyperventilation, excessive sweating, concentrated urine, dry inelastic skin, increase in
solutes (BUN), tachycardia, headache, fatigue, decreased appetite, rapid weight loss
✔✔culture change movement - ✔✔a person-centered philosophy that creates a more
homelike environment for residents of a nursing facility; culture change involves
providing individuals with privacy and the ability to make choices similar to what they
would experience were they living in their own homes
✔✔Transformational Leadership - ✔✔typically inspire staff through effective
communication and by creating an environment of intellectual stimulation.
✔✔Transactional Leadership - ✔✔focused on group organisation, establishing a clear
chain of command and implementing a carrot-and-stick approach to management
activities.
✔✔servant leadership - ✔✔prefer power-sharing models of authority, prioritising the
needs of their team and encouraging collective decision-making.
✔✔autocratic leadership - ✔✔significant control over staff and rarely consider worker
suggestions or share power.
✔✔laissez-faire leadership - ✔✔allows the group to function more or less on its own
✔✔democratic leadership - ✔✔A form of leadership in which the leader solicits input
from subordinates.
, ✔✔Beurocratic Leadership - ✔✔most often implemented in highly regulated or
administrative environments, where adherence to the rules and a defined hierarchy are
important.
✔✔Charasmatic Leadership - ✔✔Personality and charm>external power or authority;
not listening to a person because they have to but because they actually want to; Often
lose focus on something they are passionate about; Use their influence of others for
problem solving, crisis, or perceived injustice. Often they experience early success.
(Characteristics): Self confident, effective communication skills, and desire to influence
others to accept their beliefs
✔✔Situational Leadership - ✔✔utilize a range of different styles depending on the
environment.
✔✔Power of Attorney (POA) - ✔✔legal document in which one person appoints another
person to act as an agent on his or her behalf
✔✔healthcare power of attorney - ✔✔also known as Durable Power of Attorney for
Healthcare; a document that designates someone else (known as a healthcare
surrogate, agent, or proxy) to make decisions on the patient's behalf if he or she is
unable to do so.
✔✔living will - ✔✔A document that indicates what medical intervention an individual
wants if he or she becomes incapable of expressing those wishes.
✔✔Omsbudsman - ✔✔an official appointed to investigate individuals' complaints
against maladministration, especially that of public authorities.
✔✔Personal Representative - ✔✔person who represents and administers the estate of
deceased persons; executor and/or administrator of an estate.
✔✔proxy decision maker - ✔✔the advocate for a patient who isn't competent to make
decisions about his or her own medical care
✔✔surrogate decision maker - ✔✔a person designated by a patient to make health care
decisions as the patient would want when the patient becomes incapable of making
decisions
✔✔legal representation - ✔✔lawyer
✔✔Guardian appointed order - ✔✔a person, association or corporation appointed by a
probate court to be legally responsible for an incompetent person and/or the person's
property.
AND ANSWERS SURE A+
✔✔living will - ✔✔A document that indicates what medical intervention an individual
wants if he or she becomes incapable of expressing those wishes.
✔✔When a resident is not competent to make medical decisions, the court may appoint
a: - ✔✔Patient advocate
✔✔Resident Council: Advisory Group - ✔✔Provides opportunity for discussion on
facility policies, activities, concerns, and resolution of grievance. Resident Council: or
Advisory Group gives residents a voice in LTC operations. Members include residents,
facility staff members to include nurse aides, representatives from the community.
✔✔sexual harassment - ✔✔comments, gestures, or physical contacts of a sexual
nature that are deliberate, repeated, and unwelcome
✔✔harrassment - ✔✔behavior that is threatening or offensive to other people
✔✔OSHA - ✔✔Requires employees to maintain a log of certain illness and injury
✔✔Shared-risk agreement - ✔✔agreement between a health care provider and a
resident or surrogate decision-maker, in which the resident assumes certain risks in
exchange for the provider's accommodation of a preference of the resident or surrogate
decision-maker acting on behalf of the resident.
✔✔Effective Claims Management - ✔✔all about finding the balance with
communication. In business, this means filing an employee claim early, staying in
regular contact with the employee and the insurance provider, and maintaining
consistent communication between the two.
,✔✔Corporate Compliance Programs - ✔✔a formal program specifying an organization's
policies, procedures, and actions within a process to help prevent and detect violations
of laws and regulations.
✔✔Safety Committee Program - ✔✔comprised of a group of employees who value the
safety and well-being of their peers and the continuous success of the organization. It's
an effective way to improve safety behavior and performance in the workplace and to
encourage workers to support the organization's safety program.
✔✔Accrual Basis Accounting - ✔✔reporting income when it is earned and expenses
when they are incurred
✔✔Cash Basis Accounting - ✔✔Reporting income when the cash is received and
expenses when the cash is paid.
✔✔Capital Expenses - ✔✔long-term investments in land, buildings, or equipment
✔✔Symptoms of dehydration - ✔✔Nausea, dizziness, sunken eyes, fever,
hyperventilation, excessive sweating, concentrated urine, dry inelastic skin, increase in
solutes (BUN), tachycardia, headache, fatigue, decreased appetite, rapid weight loss
✔✔culture change movement - ✔✔a person-centered philosophy that creates a more
homelike environment for residents of a nursing facility; culture change involves
providing individuals with privacy and the ability to make choices similar to what they
would experience were they living in their own homes
✔✔Transformational Leadership - ✔✔typically inspire staff through effective
communication and by creating an environment of intellectual stimulation.
✔✔Transactional Leadership - ✔✔focused on group organisation, establishing a clear
chain of command and implementing a carrot-and-stick approach to management
activities.
✔✔servant leadership - ✔✔prefer power-sharing models of authority, prioritising the
needs of their team and encouraging collective decision-making.
✔✔autocratic leadership - ✔✔significant control over staff and rarely consider worker
suggestions or share power.
✔✔laissez-faire leadership - ✔✔allows the group to function more or less on its own
✔✔democratic leadership - ✔✔A form of leadership in which the leader solicits input
from subordinates.
, ✔✔Beurocratic Leadership - ✔✔most often implemented in highly regulated or
administrative environments, where adherence to the rules and a defined hierarchy are
important.
✔✔Charasmatic Leadership - ✔✔Personality and charm>external power or authority;
not listening to a person because they have to but because they actually want to; Often
lose focus on something they are passionate about; Use their influence of others for
problem solving, crisis, or perceived injustice. Often they experience early success.
(Characteristics): Self confident, effective communication skills, and desire to influence
others to accept their beliefs
✔✔Situational Leadership - ✔✔utilize a range of different styles depending on the
environment.
✔✔Power of Attorney (POA) - ✔✔legal document in which one person appoints another
person to act as an agent on his or her behalf
✔✔healthcare power of attorney - ✔✔also known as Durable Power of Attorney for
Healthcare; a document that designates someone else (known as a healthcare
surrogate, agent, or proxy) to make decisions on the patient's behalf if he or she is
unable to do so.
✔✔living will - ✔✔A document that indicates what medical intervention an individual
wants if he or she becomes incapable of expressing those wishes.
✔✔Omsbudsman - ✔✔an official appointed to investigate individuals' complaints
against maladministration, especially that of public authorities.
✔✔Personal Representative - ✔✔person who represents and administers the estate of
deceased persons; executor and/or administrator of an estate.
✔✔proxy decision maker - ✔✔the advocate for a patient who isn't competent to make
decisions about his or her own medical care
✔✔surrogate decision maker - ✔✔a person designated by a patient to make health care
decisions as the patient would want when the patient becomes incapable of making
decisions
✔✔legal representation - ✔✔lawyer
✔✔Guardian appointed order - ✔✔a person, association or corporation appointed by a
probate court to be legally responsible for an incompetent person and/or the person's
property.
