Taco Bell Shift Lead Test Questions
And Correct Answers
As an MIC, how can you ensure your Team Members make food that looks good and
tastes great?
1. Food folded and cut the right way
2. Food melted and grilled correctly
3. Ingredients spread evenly
4. Correct ingredient portions
What are some food safety concerns that you should be aware of?
1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
What does C.O.R.E stand for?
Customer, Operations, Review, Evaluation
,A small fire has broken out near the fryer. This is probably a grease fire, what should
you do?
Pull the ANSUL system
What customer touch points are evaluated during CORE?
1. Right
2. Understanding
3. Food love
4. Best on block
5. Hustle
6. Authentic
How does the MIC prepare a week ahead of their shift?
Look at the schedule and ensure you have the right number of people
What are some tasks in the inventory workflow?
1. Count inventory
2. Print count sheet
3. Check variance
,What are the most important reasons your variance might be off?
1. Miscounted or entered a number incorrectly
2. Delivery was not posted
3. Transfers were not recorded
What does HUNGRY stand for?
1. Helpful
2. Understanding
3. Never settle
4. Grateful
5. Relentless
6. Youthful
Are you ever allowed to enter the restaurant alone? Why?
No, safety reasons
Where do you park your car when you arrive for opening?
Closest to the lobby doors
, If it is still dark out or before 7:00am, can you use the back door to take out trash?
No
What time is the LASTEST that the trash can be taken out?
11:00pm
True or false: Dining room lights stay on until the Drive-thru is closed for the day
True
After the dining room doors are locked, who can enter the restaurant?
Only people who are scheduled to work
According to the illness policy, what are some of the symptoms a team member
should NOT be working?
- Vomiting
- Diarrhea
- Jaundice
- Open wound
- Sore throat with fever
And Correct Answers
As an MIC, how can you ensure your Team Members make food that looks good and
tastes great?
1. Food folded and cut the right way
2. Food melted and grilled correctly
3. Ingredients spread evenly
4. Correct ingredient portions
What are some food safety concerns that you should be aware of?
1. Pest activity
2. Communicable diseases
3. Foodborne illness
4. Foreign objects
5. Body fluids
What does C.O.R.E stand for?
Customer, Operations, Review, Evaluation
,A small fire has broken out near the fryer. This is probably a grease fire, what should
you do?
Pull the ANSUL system
What customer touch points are evaluated during CORE?
1. Right
2. Understanding
3. Food love
4. Best on block
5. Hustle
6. Authentic
How does the MIC prepare a week ahead of their shift?
Look at the schedule and ensure you have the right number of people
What are some tasks in the inventory workflow?
1. Count inventory
2. Print count sheet
3. Check variance
,What are the most important reasons your variance might be off?
1. Miscounted or entered a number incorrectly
2. Delivery was not posted
3. Transfers were not recorded
What does HUNGRY stand for?
1. Helpful
2. Understanding
3. Never settle
4. Grateful
5. Relentless
6. Youthful
Are you ever allowed to enter the restaurant alone? Why?
No, safety reasons
Where do you park your car when you arrive for opening?
Closest to the lobby doors
, If it is still dark out or before 7:00am, can you use the back door to take out trash?
No
What time is the LASTEST that the trash can be taken out?
11:00pm
True or false: Dining room lights stay on until the Drive-thru is closed for the day
True
After the dining room doors are locked, who can enter the restaurant?
Only people who are scheduled to work
According to the illness policy, what are some of the symptoms a team member
should NOT be working?
- Vomiting
- Diarrhea
- Jaundice
- Open wound
- Sore throat with fever
