INSTITUTE CERTIFICATION ASSESSMENT TEST
PAPER QUESTIONS SOLUTIONS GRADED A+
◉ What percentage of conversations do speakers remember of what
they say and do?
Answer: 90%
◉ When giving presentations, people should do which of the
following?
Answer: Keep the conversation short and on topic
◉ Which of the following should people do to effectively listen?
Answer: Listen objectively with the intent to understand the
speaker's perspective
◉ Which of the following statements is true about texting and a
subcontractor change order?
Answer: Texting your subcontractor that a change order is coming
later in the day is a good practice
◉ What does RFI stand for?
,Answer: Request for Information
◉ An Owner-initiated change order should include which of the
following?
Answer: Reference to contract documents describing the change in
detail
◉ A job Diary should be maintained by who?
Answer: All members of the project management team
◉ If a job has more than one shift, how often should a daily report be
completed?
Answer: Each shift
◉ Daily reports are primarily created by whom?
Answer: Superintendents
◉ Meeting AGENDAS should be distributed __________
Answer: At least one day PRIOR to the meeting
◉ Meeting MINUTES should be distributed _______
Answer: About one day AFTER the meeting
,◉ Which of the following types of meetings is typically held at
regular weekly or biweekly intervals throughout the project?
Answer: Progress Meetings
◉ Which of the following documents is used for correspondence
between the architect or owner and the contractor?
Answer: Formal Business Letter
◉ Which of the following documents is used for correspondence
between the home office and job site?
Answer: Memorandum
◉ What is the best time to distribute the working agenda to the
participants of a meeting?
Answer: About one day prior to the meeting
◉ Which document describes the suggested agenda for the
preconstruction meeting?
Answer: General Requirements
◉ What is the best time to distribute the meeting minutes to the
participants?
, Answer: About one day after the meeting
◉ Which of the following descriptions are the primary content items
for the meeting minutes?
Answer: Attendance, Topical Headings, Brief notes on what was
discussed in paragraph form, who is assigned to action items,
completion status
◉ Which of the following statements is true about the use of texting
as a means of communicating in the construction industry?
Answer: Appropriate for clarifying but not for formal direction
◉ What is the best way for a contractor to get formal clarification on
an apparent discrepancy found in the plans?
Answer: RFI
◉ What are the leadership skills needed to conduct a productive
meeting?
Answer: Listening attentively, responding constructively, soliciting
all ideas, and matching decision making to the situation
◉ Which of the following is not commonly discussed at monthly
owner / architect / contractor progress meetings?
Answer: Pending subcontractor change orders