Cabin Cleaning Test with all Correct & 100% Verified
Answers |Latest Version |Already Graded A+
Cabin service ✔Correct Answer--Is the process of preparing an aircraft for flight by ensuring it
meets delta's standards for cleanliness, and that the aircraft is supplied with needed provisions
Delta's #1 priority ✔Correct Answer--SAFETY
IT IS IN EVERYTHING WE DO!
Why is cleanliness important ✔Correct Answer--Setting the delta standard by utilizing the
sanitation products/ giving the best experience
Captain side ✔Correct Answer--Left side of the aircraft
Co-pilots side ✔Correct Answer--Right side of the aircraft
Engines ✔Correct Answer--Tail mounted engines/ wing mounted engines
Preforms jet blast
Located on the end of the fuselage as well as wings depending on the aircraft
Horizontal stabilizer ✔Correct Answer--Are located at the very end of the fuselage that
stabilize the plane
Aircraft interior ✔Correct Answer--Front to back
Flight deck(don't touch)
Galleys
Lavatories(bathroom)
Cabin(delta one - basic)
Crew rest( if applicable)
Galleys ✔Correct Answer--Include(cleaned in order/ up to down)
Cabin supplies compartment
Coffee makers
Counter
Food and beverage carts
Trash carts
Floor
Others may include
Ovens
Water spigot
Various storage areas
, Narrow body aircraft ✔Correct Answer--One aisle aircraft
Wide body aircraft ✔Correct Answer--Two aisles
Passenger cabin ✔Correct Answer--Delta one or first class to main cabin area
Crew rest areas ✔Correct Answer--Typically on international flights due to the required rest
times
Air craft types ✔Correct Answer--A=airbust
B=Bowing
Ways to know is the aircraft type is based off the ship number
Ship numbers ✔Correct Answer--Are located on the tail and nose gear doors
( always double check the ship numbers)
Different types of flights ✔Correct Answer--International to international
International to domestic
Domestic to international
Domestic to domestic
Ground time ✔Correct Answer--The amount of time an aircraft is scheduled to be on the
ground
Five qualities of an effective agent ✔Correct Answer--Good communication
Time awareness
Professional appearance
Preparation
Teamwork
Communication ✔Correct Answer--Listening
Tone of voice
Body language/ facial expressions
Cabin service manual (CSM) ✔Correct Answer--Contains policies and procedures for cabin
service
Human factors ✔Correct Answer--Human errors
If not careful and do not practice safety protocols can cause harm to yourself or others
Congested work areas ✔Correct Answer--Airplanes, cars, buses, tugs, people, and trucks are
all apart of a moving operation; the addition of elements of weather can add additional
challenges
Answers |Latest Version |Already Graded A+
Cabin service ✔Correct Answer--Is the process of preparing an aircraft for flight by ensuring it
meets delta's standards for cleanliness, and that the aircraft is supplied with needed provisions
Delta's #1 priority ✔Correct Answer--SAFETY
IT IS IN EVERYTHING WE DO!
Why is cleanliness important ✔Correct Answer--Setting the delta standard by utilizing the
sanitation products/ giving the best experience
Captain side ✔Correct Answer--Left side of the aircraft
Co-pilots side ✔Correct Answer--Right side of the aircraft
Engines ✔Correct Answer--Tail mounted engines/ wing mounted engines
Preforms jet blast
Located on the end of the fuselage as well as wings depending on the aircraft
Horizontal stabilizer ✔Correct Answer--Are located at the very end of the fuselage that
stabilize the plane
Aircraft interior ✔Correct Answer--Front to back
Flight deck(don't touch)
Galleys
Lavatories(bathroom)
Cabin(delta one - basic)
Crew rest( if applicable)
Galleys ✔Correct Answer--Include(cleaned in order/ up to down)
Cabin supplies compartment
Coffee makers
Counter
Food and beverage carts
Trash carts
Floor
Others may include
Ovens
Water spigot
Various storage areas
, Narrow body aircraft ✔Correct Answer--One aisle aircraft
Wide body aircraft ✔Correct Answer--Two aisles
Passenger cabin ✔Correct Answer--Delta one or first class to main cabin area
Crew rest areas ✔Correct Answer--Typically on international flights due to the required rest
times
Air craft types ✔Correct Answer--A=airbust
B=Bowing
Ways to know is the aircraft type is based off the ship number
Ship numbers ✔Correct Answer--Are located on the tail and nose gear doors
( always double check the ship numbers)
Different types of flights ✔Correct Answer--International to international
International to domestic
Domestic to international
Domestic to domestic
Ground time ✔Correct Answer--The amount of time an aircraft is scheduled to be on the
ground
Five qualities of an effective agent ✔Correct Answer--Good communication
Time awareness
Professional appearance
Preparation
Teamwork
Communication ✔Correct Answer--Listening
Tone of voice
Body language/ facial expressions
Cabin service manual (CSM) ✔Correct Answer--Contains policies and procedures for cabin
service
Human factors ✔Correct Answer--Human errors
If not careful and do not practice safety protocols can cause harm to yourself or others
Congested work areas ✔Correct Answer--Airplanes, cars, buses, tugs, people, and trucks are
all apart of a moving operation; the addition of elements of weather can add additional
challenges
