Facilities - Housekeeping Exam Pt. 2 with all Correct &
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Graded A+
Ladders are frequently used for many housekeeping tasks. Which of the following statements
describes an unsafe practice?
a. Ladders with rubber footings should be used on tile floors.
b. A ladder is too short for the job if you have to stand on the top step to reach an area for
cleaning.
c. Before climbing a ladder, you should place it as close to the wall as possible.
d. The area underneath a ladder should be marked with caution signs. ✔Correct Answer-c.
Before climbing a ladder, you should place it as close to the wall as possible.
The first step in developing a comprehensive safety manual for the housekeeping department is
to:
a. inventory hazardous chemicals used by the staff.
b. collect Material Safety Data Sheets.
c. write safety training lessons.
d. conduct a job safety analysis. ✔Correct Answer-d. conduct a job safety analysis.
Which of the following statements about the use of chemical cleaners in the housekeeping
department is false?
a. Water absorbs minerals that affect its ability to react with cleaning agents.
b. Ammonia and chlorine form a toxic gas when mixed together.
c. Degreasers are also called emulsifiers.
d. Bacteria and mildew are best killed by abrasives. ✔Correct Answer-d. Bacteria and mildew
are best killed by abrasives.
Which of the following additives is used to boost the cleaning ability of detergents?
a. acids
b. degreasers
c. delimers
d. alkalis ✔Correct Answer-d. alkalis
An Exposure Control Plan required by OSHA to protect housekeeping employees from risk of
infectious disease should contain all the following except:
,a. a training program explaining what to do if needles are found in a guestroom.
b. a training program explaining how to handle bloodied linens.
c. an AIDS awareness training program for all employees.
d. a list of specific tasks and procedures that may cause employees to be exposed to bloodborne
pathogens. ✔Correct Answer-c. an AIDS awareness training program for all employees.
Brenda, a public area cleaner at the Slippery Rock Hotel, is wet mopping the main lobby area.
Which of the following types of signs should be clearly visible to warn against a potential
hazard?
a. yellow and black caution signs
b. red and white danger signs
c. green and white safety signs
d. no signs are needed ✔Correct Answer-a. yellow and black caution signs
Annette, a worker in the hotel laundry, accidentally spilled alkali over a recent cut. What
document would the housekeeping manager check to see if the accident posed a health hazard
to Annette?
a. prior accident reports
b. the OSHA HazComm Standard
c. the MSDS from the alkali manufacturer
d. the hotel's Exposure Control Plan ✔Correct Answer-c. the MSDS from the alkali
manufacturer
Which of the following policy statements would a hotel security committee be least likely to
adopt?
a. After checking at the front desk, friends and visitors of employees can visit with employees
whenever they are working at the hotel.
b. If room attendants notice controlled substances or drugs when cleaning a guestroom, they
should immediately alert their supervisors.
c. Room attendants should not unlock guestroom doors for guests.
d. Room attendants should wear their keys around their waists or attach them to a belt or
pocket. ✔Correct Answer-a. After checking at the front desk, friends and visitors of employees
can visit with employees whenever they are working at the hotel.
Standard procedures usually state that employees who turn items into the lost and found area
may keep them if the items are not claimed within:
a. 30 days
b. 60 days
c. 90 days
d. 1 year ✔Correct Answer-c. 90 days
, Sprinkler heads on ceilings of guestrooms, housekeeping storage areas, and laundry rooms are
part of the hotel's:
a. fire suppression system
b. smoke detection system
c. fire detection system
d. fire safety program ✔Correct Answer-a. fire suppression system
Which of the following statements about planning an on-premises laundry is false?
a. An on-premises laundry operation should be designed to handle maximum output for peak
business periods.
b. Water that is safe to drink may not be suitable for washing linens.
c. An on-premises laundry should have a sorting area large enough to store one week's worth of
soiled linens.
d. Whether or not a hotel can provide on-premises valet service often depends on the amount
of space in the laundry area. ✔Correct Answer-c. An on-premises laundry should have a
sorting area large enough to store one week's worth of soiled linens.
Which of the following statements about no-iron polycotton linens is false?
a. After repeated washings polycotton linens need ironing.
b. Polycotton linens pick up and retain stains more easily than 100% cotton linens.
c. Polyester table napkins are less absorbent than 100% cotton napkins.
d. Polycotton linen must be laundered at cold water temperatures. ✔Correct Answer-d.
Polycotton linen must be laundered at cold water temperatures.
Despite initial shrinkage, which of the following fabrics can be safely washed and ironed at high
temperatures?
a. nylon sheets
b. wool blankets
c. 100% cotton tablecloths
d. polyester napkins ✔Correct Answer-c. 100% cotton tablecloths
Which of the following is a potential disadvantage of using fabric softener in the wash process
of an on-premises laundry operation?
a. decreased fabric absorbency
b. increased drying time
c. slower extraction process
d. increased flatwork ironing ✔Correct Answer-a. decreased fabric absorbency
100% Verified Answers |Actual Complete Exam |Already
Graded A+
Ladders are frequently used for many housekeeping tasks. Which of the following statements
describes an unsafe practice?
a. Ladders with rubber footings should be used on tile floors.
b. A ladder is too short for the job if you have to stand on the top step to reach an area for
cleaning.
c. Before climbing a ladder, you should place it as close to the wall as possible.
d. The area underneath a ladder should be marked with caution signs. ✔Correct Answer-c.
Before climbing a ladder, you should place it as close to the wall as possible.
The first step in developing a comprehensive safety manual for the housekeeping department is
to:
a. inventory hazardous chemicals used by the staff.
b. collect Material Safety Data Sheets.
c. write safety training lessons.
d. conduct a job safety analysis. ✔Correct Answer-d. conduct a job safety analysis.
Which of the following statements about the use of chemical cleaners in the housekeeping
department is false?
a. Water absorbs minerals that affect its ability to react with cleaning agents.
b. Ammonia and chlorine form a toxic gas when mixed together.
c. Degreasers are also called emulsifiers.
d. Bacteria and mildew are best killed by abrasives. ✔Correct Answer-d. Bacteria and mildew
are best killed by abrasives.
Which of the following additives is used to boost the cleaning ability of detergents?
a. acids
b. degreasers
c. delimers
d. alkalis ✔Correct Answer-d. alkalis
An Exposure Control Plan required by OSHA to protect housekeeping employees from risk of
infectious disease should contain all the following except:
,a. a training program explaining what to do if needles are found in a guestroom.
b. a training program explaining how to handle bloodied linens.
c. an AIDS awareness training program for all employees.
d. a list of specific tasks and procedures that may cause employees to be exposed to bloodborne
pathogens. ✔Correct Answer-c. an AIDS awareness training program for all employees.
Brenda, a public area cleaner at the Slippery Rock Hotel, is wet mopping the main lobby area.
Which of the following types of signs should be clearly visible to warn against a potential
hazard?
a. yellow and black caution signs
b. red and white danger signs
c. green and white safety signs
d. no signs are needed ✔Correct Answer-a. yellow and black caution signs
Annette, a worker in the hotel laundry, accidentally spilled alkali over a recent cut. What
document would the housekeeping manager check to see if the accident posed a health hazard
to Annette?
a. prior accident reports
b. the OSHA HazComm Standard
c. the MSDS from the alkali manufacturer
d. the hotel's Exposure Control Plan ✔Correct Answer-c. the MSDS from the alkali
manufacturer
Which of the following policy statements would a hotel security committee be least likely to
adopt?
a. After checking at the front desk, friends and visitors of employees can visit with employees
whenever they are working at the hotel.
b. If room attendants notice controlled substances or drugs when cleaning a guestroom, they
should immediately alert their supervisors.
c. Room attendants should not unlock guestroom doors for guests.
d. Room attendants should wear their keys around their waists or attach them to a belt or
pocket. ✔Correct Answer-a. After checking at the front desk, friends and visitors of employees
can visit with employees whenever they are working at the hotel.
Standard procedures usually state that employees who turn items into the lost and found area
may keep them if the items are not claimed within:
a. 30 days
b. 60 days
c. 90 days
d. 1 year ✔Correct Answer-c. 90 days
, Sprinkler heads on ceilings of guestrooms, housekeeping storage areas, and laundry rooms are
part of the hotel's:
a. fire suppression system
b. smoke detection system
c. fire detection system
d. fire safety program ✔Correct Answer-a. fire suppression system
Which of the following statements about planning an on-premises laundry is false?
a. An on-premises laundry operation should be designed to handle maximum output for peak
business periods.
b. Water that is safe to drink may not be suitable for washing linens.
c. An on-premises laundry should have a sorting area large enough to store one week's worth of
soiled linens.
d. Whether or not a hotel can provide on-premises valet service often depends on the amount
of space in the laundry area. ✔Correct Answer-c. An on-premises laundry should have a
sorting area large enough to store one week's worth of soiled linens.
Which of the following statements about no-iron polycotton linens is false?
a. After repeated washings polycotton linens need ironing.
b. Polycotton linens pick up and retain stains more easily than 100% cotton linens.
c. Polyester table napkins are less absorbent than 100% cotton napkins.
d. Polycotton linen must be laundered at cold water temperatures. ✔Correct Answer-d.
Polycotton linen must be laundered at cold water temperatures.
Despite initial shrinkage, which of the following fabrics can be safely washed and ironed at high
temperatures?
a. nylon sheets
b. wool blankets
c. 100% cotton tablecloths
d. polyester napkins ✔Correct Answer-c. 100% cotton tablecloths
Which of the following is a potential disadvantage of using fabric softener in the wash process
of an on-premises laundry operation?
a. decreased fabric absorbency
b. increased drying time
c. slower extraction process
d. increased flatwork ironing ✔Correct Answer-a. decreased fabric absorbency
