ANSWERS SURE A+
✔✔Which of the following is NOT a BRM characteristic?
a) Selfless
b) A single point of contact
c) A strategic partner
d) Comfortable being uncomfortable - ✔✔b) A single point of contact
✔✔Which is of the following statements are true about the implication of unclear roles?
1. When the BRM role and organizational capability are introduced, there generally
aren't any implications for other roles and capabilities.
2. If the BRM role and its implications are not re-calibrated and clarified, business
relationship management roles will be confusing, both to the members of the
organization and to its partners.
a) Only 1 is true
b) Only 2 is true
c) Both 1 and 2 are true
d) Neither 1 or 2 is true - ✔✔b) Only 2 is true
✔✔Someone who can make the right connections for the partner and functions, adding
to
efficiency without the danger of becoming a bottleneck or preventing other staff from
interacting with the partner is called which of the following?
a) A single point of contact
b) A trusted advisor
c) A single point of focus
d) A strategic partner - ✔✔c) A single point of focus
✔✔Which is NOT a domain that is required to create and sustain an effective BRM
capability?
a) Operational domain
b) Execution domain
c) Strategic domain
d) Volunteer domain - ✔✔a) Operational domain
✔✔What might you do to move from an undesirable role of a "gap filler" to a desired
BRM role?
a) Become a single point of focus.
b) Clearly define BRM roles.
c) Become a strategic BRM.
d) Being a strategic partner. - ✔✔c) Become a strategic BRM.
✔✔What is the order from lowest to highest levels in the BRM Competency Model?
1. Practitioner
,2. Explorer
3. Beginner
4. Master
a) 1, 2, 3, 4
b) 3, 2, 1, 4
c) 2, 3, 1, 4
d) 1, 3, 2, 4 - ✔✔c) 2, 3, 1, 4
✔✔What are NOT elements a BRM needs to balance?
a) Demand and provider supply.
b) BRM maturity and quality.
c) Strategic and operational needs.
d) Partner and functional partner needs and expectations - ✔✔b) BRM maturity and
quality.
✔✔What is a mental attitude or belief system that inspires and influences how BRMs
evolve
culture, build partnerships, drive value, and satisfy purpose?
a) BRM philosophy
b) BRM capability
c) BRM competency
d) BRM mindset - ✔✔d) BRM mindset
✔✔What might you do to move from a lack of BRM capability or role clarity?
a) Become a single point of focus
b) Become a strategic BRM
c) Move to a strategic partner role
d) Clearly define BRM capability roles and goals - ✔✔d) Clearly define BRM capability
roles and goals
✔✔Which of the following statements are true about the BRM role?
1. A business relationship manager is an individual fulfilling the business relationship
manager role with the competencies required to advance the BRM capability.
2. A business relationship manager clearly establishes their credentials as a strategic
player by thoroughly understanding the organization, the organization model, the
history, market context, competition, and so on.
a) Only 1 is true
b) Only 2 is true
c) Both 1 and 2 are true
d) Neither 1 or 2 is true - ✔✔c) Both 1 and 2 are true
✔✔Which of the following is NOT a way to use the BRM competency model?
a) Developing individuals in a BRM role
b) Assessing individuals in a BRM role
c) Retiring individuals from a BRM role
, d) Acquiring individuals for a BRM role - ✔✔c) Retiring individuals from a BRM role
✔✔Which is NOT a characteristic of the BRM mindset?
a) Purposeful
b) Neutral
c) Self-actualized
d) Fearless - ✔✔b) Neutral
✔✔Which of the following are elements in the BRM code of ethics?
1. Professional representation
2. Conflicts of Interest
3. Serving the Business Partner
4. Defining fairness and responsibility
a) 1, 2, 3
b) 1, 2, 4
c) 2, 3, 4
d) 1, 3, 4 - ✔✔b) 1, 2, 4
✔✔Which of the following statements are true about transition management?
1. Transition management is a formal process to manage the beginning and the end of
relationships caused by attrition.
2. Transition management is a formal process to help BRMs understand their new role.
a) Only 1 is true
b) Only 2 is true
c) Both 1 and 2 are true
d) Neither 1 or 2 is true - ✔✔a) Only 1 is true
✔✔Which is NOT a way the BRM role applies the various organizational factors?
a) To promote an organization's human brand and contribute to its growth and evolution
b) To be confident and resilient with an ability to move into an experimental zone
c) To help business partners move beyond traditional thinking to see things from a
different perspective
d) To use technology to solve problems and build meaningful relationships. - ✔✔b) To
be confident and resilient with an ability to move into an experimental zone
✔✔Which of the following statements are ways the BRM can impact the Triple Bottom
Line?
1. BRMs evolves culture through sharing a purposeful narrative and storytelling.
2. BRMs guide the organization, constantly sensing and responding to the shifts and
needs of the environment the organization operates in, and the internal and external
partners of the organization.
3. BRMs build meaningful relationships, attain higher levels of creative thinking, and
maintain a persistent drive to help their organization thrive.
4. BRMs have a comprehensive view of the organization's successes and failures, as
well as an ability to identify new opportunities for an organization to succeed in