✔✔Business Case Components - ✔✔1. Executive Summary (includes financial
highlights)
2. Project Overview
3. Business Alignment (strategic alignment)
4. Infrastructure Impact
5. Costs (certain or estimated, 1x or ongoing) +/- 10%
6. Benefits (productivity improvement, cost savings, avoided costs, revenue
enhancements)
7. NPV Assessment - Prime decision support tool
8. Risk assessment
9. Alternative Solutions
10. Value Measurement Plan
✔✔Weill Broadbent Classification Scheme - ✔✔Infrastructure (services)
Transactional (payroll)
Informational (data to make decisions)
Strategic (competitive advantage)
✔✔Boston Square - ✔✔Strategic (competitive advantage)
High Potential (highly speculative)
Factory (delivering value now)
Support (avoid competitive disadvantage)
✔✔Portfolio Management Lifecycle - ✔✔1. Demand Shaping
2. Portfolio analysis & Prioritization
3. Portfolio Rationalization
4. Portfolio Selection
5. Monitor Program & Project Execution
6. Benefits Realization
- across the entire life cycle Resource Management and Dashboard & Reporting
✔✔Governance - ✔✔Ensures that stakeholder needs, conditions and options are
evaluated to determine balanced, agreed-on enterprise objectives to be achieved;
setting direction through prioritization and decision making; and monitoring performance
and compliance against agreed-on direction and objectives. Should be doing
✔✔Management - ✔✔Plans, builds, runs and monitors activities in alignment with the
direction set by the governance body to achieve the enterprise objectives. How is
should be doing it
✔✔IT Governance Benefits - ✔✔- Maintain quality information to support business
decision making
- Generate value from its investment in IT
- Use IT to achieve operational excellence
, - Maintains IT related risks at an acceptable level
- Optimize the cost of IT (not over engineered)
- Comply with legislative, regulatory and contractual requirements
✔✔Objectives of Business-IT Governance - ✔✔- Decisions regarding IT are made at
the right level
- Issues of enterprise strategy and business operating model are business decisions
- Demand is managed based on business value
- Supply is managed by the Provider Leadership Team
✔✔IT Governance Domains - ✔✔Business IT Principles
Enterprise Architecture
IT Infrastructure Strategies
Business Application Needs
IT Investment Prioritization and Value Relization
✔✔Business Transition Management - ✔✔A deliberate approach for managing the
human dynamics before, during and after implementing a business change initiative in
order to prevent 'business value leakage'.
✔✔Value of Business Transition Management - ✔✔- Identifies who is impacted and how
- Engages stakeholders
- Helps the Business Partners to plan for the new "normal operations"
✔✔BRM as a Transition Advisor - ✔✔Ensures smooth transitions to ensure the
business harvests the full value from the initiative
✔✔BRM as a Transition Leader - ✔✔- Ensure smooth adoption of BRM, BRM works
effectively with other roles, demand shaped and supply coordinated to achieve the
highest value from the investment portfolio
✔✔Formula for Change - ✔✔Organization change occurs when:
(UxVxFS)>R
U- urgency for change
V- Vision
FS - First concrete steps
R - resistance
✔✔Pain Drives Change - ✔✔- Immediate Discomfort (Current Problem)
- Impending Discomfort (Anticipated Problem)
- Loss of a gain that is within our grasp (Current Opportunity)
- Loss of a gain and looks possible to achieve (Anticipated Opportunity)