MGT -325 MIDTERM EXAM || WITH COMPLETE
SOLUTIONS.
Which of the following is an outcome of strong communication skills within an organization?
A. Increased productivity and faster problem solving
B. The ability to target important communities in the marketplace
C. Less trust between senior leadership
D. A better understanding of perceptions and trends correct answers A. Increased productivity
and faster problem solving
Use ________ to avoid categorizing or stigmatizing people based on their gender, race, ethnicity,
age, level of ability, or other personal characteristics.
·
A. language
·
B. bias-free language
·
C. descriptive language
·
D. abstract language correct answers B. bias-free language
After analyzing the situations, which of the following should be the next step in creating a
compelling persuasive message?
·
A. Limiting the scope of information
·
B. Gathering necessary information
·
C. Selecting the channel and medium
·
D. Writing the message correct answers B. Gathering necessary information
Which approach to bad news should be taken if the news is particularly important to the reader?
·
A. Persuasive
·
B. Leading
·
C. Indirect
·
D. Direct correct answers Indirect
, What is the primary reason why strong communication skills are important for your career?
·
A. You must be able to express your thoughts clearly and persuasively in any position in a
business
·
B. You might have to communicate with employees who work in technical areas
·
C. You might later want to start your own business
·
D. You might be asked to interact with customers correct answers A. You must be able to
express your thoughts clearly and persuasively in any position in a business
When you're composing a routine request, all of the following EXCEPT ________ will help you
state your request effectively.
·
A. paying attention to tone
·
B. being specific
·
C. opening the message with your main idea
·
D. using a buffer sentence to delay stating your request correct answers D. using a buffer
sentence to delay stating your request
Planning is essential when writing business messages because it
·
A. helps you provide the right information to the right people in the right format.
·
B. makes the writing process faster and less stressful.
·
C. can save you from embarrassing blunders that could hurt your company or your career.
·
D. all of the above. correct answers D. all of the above.
Which of the following is an attempt to change an audience's attitudes, beliefs, or actions?
·
A. Motivation
·
B. Persuasion
·
C. Analysis
·
D. Planning correct answers B. Persuasion
Which of the following is one of the essential goals of business communication?
·
SOLUTIONS.
Which of the following is an outcome of strong communication skills within an organization?
A. Increased productivity and faster problem solving
B. The ability to target important communities in the marketplace
C. Less trust between senior leadership
D. A better understanding of perceptions and trends correct answers A. Increased productivity
and faster problem solving
Use ________ to avoid categorizing or stigmatizing people based on their gender, race, ethnicity,
age, level of ability, or other personal characteristics.
·
A. language
·
B. bias-free language
·
C. descriptive language
·
D. abstract language correct answers B. bias-free language
After analyzing the situations, which of the following should be the next step in creating a
compelling persuasive message?
·
A. Limiting the scope of information
·
B. Gathering necessary information
·
C. Selecting the channel and medium
·
D. Writing the message correct answers B. Gathering necessary information
Which approach to bad news should be taken if the news is particularly important to the reader?
·
A. Persuasive
·
B. Leading
·
C. Indirect
·
D. Direct correct answers Indirect
, What is the primary reason why strong communication skills are important for your career?
·
A. You must be able to express your thoughts clearly and persuasively in any position in a
business
·
B. You might have to communicate with employees who work in technical areas
·
C. You might later want to start your own business
·
D. You might be asked to interact with customers correct answers A. You must be able to
express your thoughts clearly and persuasively in any position in a business
When you're composing a routine request, all of the following EXCEPT ________ will help you
state your request effectively.
·
A. paying attention to tone
·
B. being specific
·
C. opening the message with your main idea
·
D. using a buffer sentence to delay stating your request correct answers D. using a buffer
sentence to delay stating your request
Planning is essential when writing business messages because it
·
A. helps you provide the right information to the right people in the right format.
·
B. makes the writing process faster and less stressful.
·
C. can save you from embarrassing blunders that could hurt your company or your career.
·
D. all of the above. correct answers D. all of the above.
Which of the following is an attempt to change an audience's attitudes, beliefs, or actions?
·
A. Motivation
·
B. Persuasion
·
C. Analysis
·
D. Planning correct answers B. Persuasion
Which of the following is one of the essential goals of business communication?
·
