Questions and Guide Answers
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1. Motivation
Answer: Internal and external factors that stimulate people to take actions
that lead to achieving a goal.
2. Taylor
Answer: Theory of the Economic Man - Money is what motivates people. You get
paid for what you produce.
3. Mayo - Hawthorne Effect
Answer: Working conditions and money did not motivate employees.
4. Maslow - Pyramid and Hierarchy
Answer: 1. Self actualization - reaching one's goals.
,2. Esteem Needs - respect from others and status.
3. Social Needs - acceptance and friendship.
4. Safety - job security and health.
5. Physical needs - food, shelter.
5. Motivating Factors
Answer: Aspects of the job that can lead to positive job satisfaction such
as achievement, recognition, meaningful and
interesting work and advancement in career.
6. Hygiene Factors
Answer: Can cause dissatisfaction such as pay, working conditions
and status.
7. Job Enrichment
Answer: Giving workers the opportunity to do more challenging
and fulfilling work.
8. Time Based
Answer: Paid per hour.
, 9. Piece Rate
Answer: Paid per unit or piece made.
10. Salary
Answer: Income paid the same, $40,000 a year, doesn't matter how
many hours one works. Same pay is given.
11. Commission
Answer: Sales only. If you don't sell anything you make $0.
12. Bonus
Answer: Money in addition to a wage.
13. Job Rotation
Answer: Employees can rotate from one job position to the next, don't
get bored and are more highly trained.
14. Human Resource Management
Answer: The ettective management of a company's workers so that the business can
gain a competitive edge or advantage.